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Customer Thermometer vs inBook Comparison

Last updated:

Customer Thermometer

3.7(41 reviews)

Starting at $29 /Month

  • Freelancers / Consultants
  • Large Enterprises

Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in website and its ability to be plac…

inBook

4.2(7 reviews)

Starting at $9 /Month

  • Free Trial
  • Medium Business
  • Small Business

inBook is a simple-to-use survey/user feedback software that allows organizations to solicit opinions from customers and employees. inBook is web-based which means it can work on any computer with an internet connection…

inBook leads on user satisfaction with a 4.2-star rating across 7 reviews.

Customer Thermometer vs inBook — at a glance

FeatureCustomer ThermometerinBook
Rating3.7 / 54.2 / 5
Reviews417
Starting price$29 /Month$9 /Month
Free trial No Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessMedium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
Certifications——
Data residencyUSGlobal

Key differences between Customer Thermometer and inBook

  • Pricing: Customer Thermometer starts at $29 /Month, while inBook starts at $9 /Month.
  • Free trial: inBook offers a free trial; Customer Thermometer does not.
  • Target audience: Customer Thermometer is built for Freelancers / Consultants and Large Enterprises, while inBook targets Medium Business and Small Business.
  • User satisfaction: inBook scores higher with a 4.2-star average.
  • Deployment: Customer Thermometer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; inBook supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Customer Thermometer vs inBook — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Customer Thermometer - Survey/ User Feedback Software
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inBook - Survey/ User Feedback Software
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Customer Thermometer vs inBook: Biggest differences

Start here before you go deeper into features.

Customer Thermometer

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

inBook

Best for

Medium Business, Small Business

Customer Thermometer typically suits Freelancers / Consultants and Large Enterprises. inBook tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in ... Read More about Customer Thermometer

inBook is a simple-to-use survey/user feedback software that allows organizations to solicit opinions from customers and employees. inBook is web-based which means it can work on any ... Read More about inBook

Entry Level Pricing

  • Starts from $29
  • Starts from $9

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.6/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

3.7

(41)

4.2

(7)
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Get pricing help

Software Demo

Demo

No software demo available

inBook has not given any software demo yet

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How do Customer Thermometer and inBook Compare on Features?

Total Features

9 Features

12 Features

Unique Features

No unique features

No unique features

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Compare Customer Thermometer and inBook on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $29
      • $9

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Customer Thermometer pricing
      inBook pricing

      Customer Thermometer vs inBook: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Customer Thermometer vs inBook Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      Customer Thermometer User Reviews & Rating Comparison

      User Ratings

      3.7

      (based on 41 reviews)

      4.2

      (based on 7 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 41 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Simple setup
      • Quick feedback collection
      • Lightweight software

      Common complaints

      • Limited question types
      • Basic analytics
      • Not suitable for complex surveys

      Buyer sentiment

      Buyer sentiment is positive across 7 reviews, with strong overall satisfaction.

      What buyers like

      • Web-based accessibility
      • Mobile-friendly design
      • Secure response collection

      Common complaints

      • Limited customization options
      • Basic analytics features
      • No offline mode

      Pros and Cons

      • Fast setup allows for immediate user feedback.

      • Lightweight design makes it easy to integrate.

      • Limited question types may restrict feedback depth.

      • Not ideal for comprehensive survey needs.

      • Web-based access allows for easy use anywhere.

      • Mobile-friendly design enhances user engagement.

      • Secure collection ensures data privacy.

      • Customization options are limited.

      • Analytics features may not be comprehensive.

      Used Customer Thermometer or inBook? Tell buyers what actually differs.

      Customer Thermometer and inBook Customers

      Customers

      Adobe

      Adobe

      NHS

      NHS

      Loreal

      Loreal

      AR

      AR

      WhiteRabbit

      WhiteRabbit

      Chicha

      Chicha

      Media and Screenshots

      Screenshots

      No screenshots available.

      inBook screenshot

      4 Screenshots

      Videos

      video-0

      4 Videos

      No videos available.

      Top Alternatives to Customer Thermometer and inBook in 2026

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      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Customer Thermometer or inBook?
      inBook edges out the other on user ratings (4.2 vs 3.7). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Customer Thermometer and inBook offer a free trial?
      inBook offers a free trial. Customer Thermometer does not.
      What is the starting price of Customer Thermometer vs inBook?
      Customer Thermometer starts at $29 /Month. inBook starts at $9 /Month.
      What are the top alternatives to Customer Thermometer?
      Top alternatives to Customer Thermometer include Crowdsignal, Nicereply, Spark Chart, Surveyface, Block Survey.
      What are the top alternatives to inBook?
      Top alternatives to inBook include Survmetrics, Inquisium, Snap Surveys, SurveyPlanet, KwikSurveys.