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Customer Thermometer vs Survmetrics Comparison

Last updated:

Customer Thermometer

3.7(41 reviews)

Starting at $29 /Month

  • Freelancers / Consultants
  • Large Enterprises

Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in website and its ability to be plac…

Survmetrics

4.8(16 reviews)

Starting at $24 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Survey Anyplace is a cross-platform web application for collecting and managing user feedback in a smart way. It allows to create, set tasks for and assign users for surveys. A built-in WebBrowser helps to create, previe…

Survmetrics leads on user satisfaction with a 4.8-star rating across 16 reviews.

Customer Thermometer vs Survmetrics — at a glance

FeatureCustomer ThermometerSurvmetrics
Rating3.7 / 54.8 / 5
Reviews4116
Starting price$29 /Month$24 /Month
Free trial No Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep)
Certifications
Data residencyUSGlobal

Key differences between Customer Thermometer and Survmetrics

  • Pricing: Customer Thermometer starts at $29 /Month, while Survmetrics starts at $24 /Month.
  • Free trial: Survmetrics offers a free trial; Customer Thermometer does not.
  • User satisfaction: Survmetrics scores higher with a 4.8-star average.
  • Deployment: Customer Thermometer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Survmetrics supports SaaS/Web/Cloud, Mobile - Android.

Customer Thermometer vs Survmetrics — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Customer Thermometer - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
Survmetrics - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Customer Thermometer

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Survmetrics

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Customer Thermometer typically suits Freelancers / Consultants and Large Enterprises. Survmetrics tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in ... Read More about Customer Thermometer

Survey Anyplace is a cross-platform web application for collecting and managing user feedback in a smart way. It allows to create, set tasks for and assign users for surveys. A built-in ... Read More about Survmetrics

Entry Level Pricing

  • Starts from $29
  • Starts from $24

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.6/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

3.7

(41)

4.8

(16)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Survmetrics has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Customer Thermometer and Survmetrics Compare on Features?

Total Features

9 Features

14 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Customer Thermometer and Survmetrics on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $29
      • $24

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Customer Thermometer pricing
      Survmetrics pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      Customer Thermometer User Reviews & Rating Comparison

      User Ratings

      3.7

      (based on 41 reviews)

      4.8

      (based on 16 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 41 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Simple setup
      • Quick feedback collection
      • Lightweight software

      Common complaints

      • Limited question types
      • Basic analytics
      • Not suitable for complex surveys

      Buyer sentiment

      Buyer sentiment is very strong across 16 reviews, with consistently positive feedback.

      What buyers like

      • User-friendly drag-and-drop interface
      • Cross-platform compatibility
      • Data export to XLSX

      Common complaints

      • Limited advanced analytics features
      • May require internet for full functionality
      • Basic templates may feel generic

      Pros and Cons

      • Fast setup allows for immediate user feedback.

      • Lightweight design makes it easy to integrate.

      • Limited question types may restrict feedback depth.

      • Not ideal for comprehensive survey needs.

      • The drag-and-drop interface simplifies survey creation, making it accessible for non-technical users.

      • The ability to export data to XLSX allows for easy integration with existing data analysis tools.

      • Task assignment features enhance collaboration among team members during survey projects.

      • Users may find the analytics capabilities limited compared to competitors.

      • Internet connectivity is essential for optimal use of the platform.

      List of Customers

      Customers

      Adobe

      Adobe

      NHS

      NHS

      Loreal

      Loreal

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      screenshots

      6 Screenshots

      Videos

      video-0

      4 Videos

      No videos available.

      Top Alternatives to Customer Thermometer and Survmetrics in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Customer Thermometer or Survmetrics?
      Survmetrics edges out the other on user ratings (4.8 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Customer Thermometer and Survmetrics offer a free trial?
      Survmetrics offers a free trial. Customer Thermometer does not.
      What is the starting price of Customer Thermometer vs Survmetrics?
      Customer Thermometer starts at $29 /Month. Survmetrics starts at $24 /Month.
      What are the top alternatives to Customer Thermometer?
      Top alternatives to Customer Thermometer include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, GetFeedback.
      What are the top alternatives to Survmetrics?
      Top alternatives to Survmetrics include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, SurveyShare.

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