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Customer.guru vs ClearlyRated Comparison

Last updated:

Customer.guru

4.6(13 reviews)

Starting at $50 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Customer.guru is an NPS tracking tool used by SaaS founders and small customer success teams to embed Net Promoter Score surveys in transactional emails and monitor customer loyalty trends over time. It automates survey…

View PricingRead Reviews

ClearlyRated

4.8(44 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into the steps that users take while…

View PricingRead Reviews

ClearlyRated leads on user satisfaction with a 4.8-star rating across 44 reviews.

Spotsaas Analysis

Customer.guruClearlyRated

The core difference lies in the target audience and depth of analytics, with Customer.guru catering to small to medium businesses seeking simplicity, while ClearlyRated targets larger organizations that require robust analytics and support. Ideal buyers for Customer.guru are small to medium businesses looking for an easy-to-use NPS solution, whereas ClearlyRated is best suited for mid-sized to large companies that prioritize detailed feedback analysis.

- Best for small to medium businesses - Simple, effective NPS surveys - Quick and easy survey setup - User-friendly interface - Efficient tracking of customer satisfaction - Affordable price of $50

- Best for mid-sized to large businesses - Straightforward NPS and feedback tool - Strong analytics and support - Fast deployment with minimal setup - Detailed visual insights for decision making - Ideal for teams valuing in-depth feedback analysis

Customer.guru vs ClearlyRated — at a glance

FeatureCustomer.guruClearlyRated
Rating4.6 / 54.8 / 5
Reviews1344
Starting price$50 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnlineOnline
CertificationsGDPRGDPR
Data residencyGlobalUS

Key differences between Customer.guru and ClearlyRated

  • Pricing: Customer.guru starts at $50 /Month. ClearlyRated pricing is not publicly listed.
  • Free trial: Customer.guru offers a free trial; ClearlyRated does not.
  • User satisfaction: ClearlyRated scores higher with a 4.8-star average.
  • Deployment: Customer.guru supports SaaS/Web/Cloud; ClearlyRated supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

Customer.guru vs ClearlyRated — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

Customer.guru - NPS Software

Customer.guru

(13)
Talk to an expert
Talk to an expert
ClearlyRated - NPS Software

ClearlyRated

(64)
Talk to an expert
Talk to an expert

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Customer.guru vs ClearlyRated: Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Customer.guru

Best for small to medium businesses needing simple, effective NPS surveys.

Choose if
  • You want quick, easy survey setup with a user-friendly interface.
  • You need to track customer satisfaction and product feedback efficiently.
  • You prefer cost-effective NPS surveys integrated seamlessly into email campaigns.
Consider alternatives if
  • Your enterprise requires extensive survey customization and complex integrations.
  • You need advanced customer outreach beyond basic survey distribution.

ClearlyRated

Best for straightforward NPS and feedback with strong analytics and support.

Choose if
  • You need a simple, fast-to-deploy NPS and feedback tool with minimal setup.
  • Your team values detailed visual insights into user feedback steps for decision making.
  • You want responsive customer support to assist with survey implementation and analysis.
Consider alternatives if
  • You require highly customizable survey designs beyond basic templates.
  • Your organization depends on extensive third-party app integrations and connectors.

Customer.guru: Best for small to medium businesses needing simple, effective NPS surveys. ClearlyRated: Best for straightforward NPS and feedback with strong analytics and support.

Description

Customer.guru is an NPS tracking tool used by SaaS founders and small customer success teams to embed Net Promoter Score surveys in transactional emails and monitor customer loyalty trends ... Read More about Customer.guru

ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into ... Read More about ClearlyRated

Entry Level Pricing

  • Starts from $50
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.1/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.58

(13)

4.76

(44)

Best Company Size

Small BusinessMedium Business
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

ClearlyRated has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Customer.guru and ClearlyRated Compare on Features?

Total Features

16 Features

11 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Customer.guru and ClearlyRated on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $50
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Customer.guru pricing

      Pricing information not available

      View detailed pricing
      View detailed pricing

      Customer.guru vs ClearlyRated: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Customer.guru vs ClearlyRated Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      —

      Data Residency

      🌐 Global
      🇺🇸 US

      Customer.guru User Reviews & Rating Comparison

      User Ratings

      4.58

      (based on 13 reviews)

      4.76

      (based on 44 reviews)

      Rating Distribution

      10

      3

      0

      0

      0

      61

      3

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use, effective NPS tracking, and good customer support, tempered by some limitations in customization and outreach features.

      What buyers like

      • Ease of use
      • Effective NPS measurement
      • Customer support

      Common complaints

      • Limited customization
      • Basic outreach options

      Buyer sentiment

      Users generally express high satisfaction with the platform’s ease of use, insightful analytics, and responsive support, while noting some limitations in customization and integrations.

      What buyers like

      • Ease of use
      • Customer support responsiveness
      • Insightful analytics

      Common complaints

      • Limited survey customization
      • Lack of integration options

      Pros and Cons

      • Easy and quick survey setup with a simple user interface

      • Effective measurement of customer engagement via NPS

      • Customizable surveys with company branding

      • Limited customization options and marketplace for apps/connectors

      • Feature set may feel overwhelming without sufficient support

      • Intuitive and easy-to-use platform with a user-friendly dashboard

      • Quick and responsive customer support

      • Provides detailed analytics and valuable insights for decision making

      • Limited customization options for surveys

      • Lack of variety in marketplace integrations and connectors

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Used Customer.guru or ClearlyRated? Tell buyers what actually differs.

      Review Customer.guruReview ClearlyRated

      Customer.guru and ClearlyRated Customers

      Customers

      Cisco

      Cisco

      Samsung

      Samsung

      IBM

      IBM

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Your Online Profile

      3 Screenshots

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to Customer.guru and ClearlyRated in 2026

      Alternatives

      Emojics - NPS Software
      Emojics

      4.64

      YesInsights - NPS Software
      YesInsights

      4.79

      Promoter Ninja - NPS Software
      Promoter Ninja

      5

      SatisMeter - NPS Software
      SatisMeter

      4.97

      GrowthScore - NPS Software
      GrowthScore

      4.2

      SmileBack - NPS Software
      SmileBack

      4.87

      Expand your comparison

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

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      SmileBack - NPS Software
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      Emojics - NPS Software
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      YesInsights - NPS Software
      YesInsights

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Customer.guru or ClearlyRated?
      ClearlyRated edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Customer.guru and ClearlyRated offer a free trial?
      Customer.guru offers a free trial. ClearlyRated does not.
      What is the starting price of Customer.guru vs ClearlyRated?
      Customer.guru starts at $50 /Month. ClearlyRated starts at Contact for pricing.
      What are the top alternatives to Customer.guru?
      Top alternatives to Customer.guru include Emojics, YesInsights, Promoter Ninja, GrowthScore, SmileBack.
      What are the top alternatives to ClearlyRated?
      Top alternatives to ClearlyRated include SatisMeter, GrowthScore, SmileBack, Emojics, YesInsights.