Crisp vs JivoChat vs ZoomInfo Chat - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Crisp (140) Get Quote Get Quote	JivoChat (92) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More	JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More
Entry Level Pricing	Starts from $25	Starts from $13 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.7/10	9.6/10
User Ratings	4.3 (144)	4.2 (106)
	Get Quote	Get Quote

Software Demo

Demo

How do Crisp, JivoChat and ZoomInfo Chat Compare on Features?

Total Features	10 Features	9 Features
Unique Features
	Get Quote	Get Quote

What Do Crisp, JivoChat and ZoomInfo Chat Cost?

Pricing Option
Starting From	$25	$13 , Billed Yearly
Pricing Plans	Not Available	Basic Get Started Unlimited chats and websites Customizable chat in 25 languages Desktop, mobile and browser agent apps Show more + Professional Get Started All the benefits of Basic version, and: Unlimited chat history storage Proactively start chats and catch leads using Smart Triggers Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

Crisp vs JivoChat User Reviews & Rating Comparison

User Ratings	4.3 (based on 144 reviews)	4.2 (based on 106 reviews)
Rating Distribution	Excellent 106 Very Good 10 Good 2 Poor 4 Terible 18	Excellent 61 Very Good 6 Good 3 Poor 1 Terible 21
Expert's Review generated by AI	Crisp.chat is a customer support tool that stands out for its user-friendly interface and comprehensive features for handling support efficiently. Users appreciate its simplicity, effectiveness, ...Read more	Having analyzed a variety of reviews over the past year, there are notable strengths to JivoChat that stand out. Users appreciate the affordable pricing, making it an accessible tool for ...Read more
Pros and Cons	Pros and Cons of Crisp Responsive and helpful customer support team, providing prompt assistance and solutions. Rich features, seamless integration with various tools, and continuous development of new functionality. Easy to use, intuitive interface, and accessibility across different communication channels. Solid product orientation, friendly to small and medium-sized businesses, with a coherent and solid vision. Some users experienced complexities when navigating through various options, indicating potential navigation challenges. Limited visual customization options, such as chatbox button customization, preventing full visual customization.	Pros and Cons of JivoChat Easy to use and integrate with various systems, making it convenient for businesses to connect with customers. Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently. Offers modern interface design, simple setup, and customization options, enhancing the user experience. Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience. Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

List of Customers

Customers	Rakuten Mailjet Airfrance	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	1 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveChat 4.4 LiveEngage 3.6	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Crisp and JivoChat offer a Free Trial.

Crisp is designed for Individuals, Freelancers, Medium Business and Small Business.

JivoChat is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Crisp Starts at $25/User/Month whereas for JivoChat Starts at $13/User/Month when Billed Yearly.

Some top alternatives to Crisp includes ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz, MyLiveChat, Intercom, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Some top alternatives to JivoChat includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat, HelpOnClick, Smartchat, tawk.to, ChatFlow247, Let's Connect and txt.me.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Crisp vs JivoChat vs ZoomInfo Chat - Which Tool Fits Your Business?

Crisp

JivoChat

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Crisp, JivoChat and ZoomInfo Chat Compare on Features?

Total Features

Unique Features

What Do Crisp, JivoChat and ZoomInfo Chat Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Crisp vs JivoChat User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Crisp

Pros and Cons of JivoChat

Positive Reviews

Integrations

Integration with other apps

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure