NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Crew vs Mattermost Comparison

Last updated:

Crew

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Crew, the business instant messaging application that enables user to connect with team memebrs and customers. By replacing e-mail with much more flexible and effective real-time collaboration, Crew ensures speedier deli…

Mattermost

3.5(572 reviews)

Starting at $3.25 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. It includes integrated video co…

Mattermost leads on user satisfaction with a 3.5-star rating across 572 reviews.

Crew vs Mattermost — at a glance

FeatureCrewMattermost
Rating3.5 / 5
Reviews572
Starting priceContact for pricing$3.25 /User/Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Mobile - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnlineOnline
Certifications
Data residencyGlobalGlobal

Key differences between Crew and Mattermost

  • Pricing: Mattermost starts at $3.25 /User/Month. Crew pricing is not publicly listed.
  • Deployment: Crew supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Mobile - Windows; Mattermost supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Crew vs Mattermost — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Crew - Business Instant Messaging Software
Talk to an expert
Talk to an expert
Mattermost - Business Instant Messaging Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Crew

Best for

Large Enterprises, Medium Business, Small Business

Mattermost

Best for

Large Enterprises, Medium Business, Small Business

Crew typically suits Large Enterprises and Medium Business. Mattermost tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Crew, the business instant messaging application that enables user to connect with team memebrs and customers. By replacing e-mail with much more flexible and effective real-time ... Read More about Crew

Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. ... Read More about Mattermost

Entry Level Pricing

  • Not Available
  • Starts from $3.25

Free Trial Availability

  • Free Trial available
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Crew has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Compare Crew and Mattermost on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $3.25

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Crew pricing
      Mattermost pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      Crew User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      31

      1

      0

      1

      1

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Team collaboration
      • Real-time messaging
      • User-friendly interface

      Common complaints

      • Limited features for larger teams
      • Basic integrations
      • No advanced analytics

      Buyer sentiment

      Buyer sentiment is mixed to positive across 34 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Open source flexibility
      • Integrated video conferencing
      • Multiple app integrations

      Common complaints

      • Steeper learning curve
      • Requires self-hosting
      • Limited mobile features

      Pros and Cons

      • Real-time messaging improves team collaboration.

      • User-friendly interface encourages quick adoption.

      • Efficient communication enhances productivity.

      • Limited features may not satisfy larger teams.

      • Basic integrations may hinder workflow.

      • Highly customizable for specific business needs.

      • Strong integration with various business tools.

      • Supports both desktop and mobile platforms.

      • May require technical expertise for setup.

      • Self-hosting can lead to maintenance challenges.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Taco Bell

      Taco Bell

      Wendys

      Wendys

      Samsung

      Samsung

      SAP

      SAP

      Commonwealth Bank

      Commonwealth Bank

      Media and Screenshots

      Screenshots

      Inbox

      5 Screenshots

      File List Integration

      4 Screenshots

      Videos

      No videos available.

      video-0

      4 Videos

      Top Alternatives to Crew and Mattermost in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Crew or Mattermost?
      Mattermost edges out the other on user ratings (3.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Crew and Mattermost offer a free trial?
      Yes, both Crew and Mattermost offer a free trial.
      What is the starting price of Crew vs Mattermost?
      Crew starts at Contact for pricing. Mattermost starts at $3.25 /User/Month.
      What are the top alternatives to Crew?
      Top alternatives to Crew include Melp, Rock, Google Chat, Sigmify, PinChat.
      What are the top alternatives to Mattermost?
      Top alternatives to Mattermost include mi.team, Rocket.Chat, Glip, Zulip, Output Messenger.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.