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Contact At Once vs Pure Chat vs Helpshift vs ZoomInfo Chat - Which Tool Fits Your Business?

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TL;DR - Quick Comparison Summary

Description

"Contact At Once is the ultimate live chat platform designed for automotive and real estate industries. This comprehensive mobile messaging tool allows you to connect with your customers ... Read More

Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is ... Read More

Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app ... Read More

Entry Level Pricing

  • Starts from $1,100
  • Starts from $39 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

Spotsaas Score

8.6/10

9.0/10

9.3/10

User Ratings

3.8

(10)
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Software Demo

Demo

How do Contact At Once, Pure Chat, Helpshift and ZoomInfo Chat Compare on Features?

Total Features

10 Features

7 Features

24 Features

Unique Features

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        What Do Contact At Once, Pure Chat, Helpshift and ZoomInfo Chat Cost?

        Pricing Option

              Starting From

              • $1,100
              • $39 , Billed Yearly
              • Not Available

              Pricing Plans

              • Not Available
              • Growth

                • Max Websites: 1

                • Users/Operators Included: 4

                • SMS Notifcations: 100

                Show more +

              • Pro

                • $8 per Month billed Yearly

                • $10 per Month billed Monthly

                • Includes features of the Growth plan, plus

                Show more +

              • Not Available

              Pricing Page

              contact-at-once pricingpure-chat pricinghelpshift pricing

              Other Details

              Organization Types supported

              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Not Available
              • Available
              • Available
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              Contact At Once vs Pure Chat vs Helpshift User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              5

              Very Good

              1

              Good

              4

              Poor

              0

              Terible

              0

              Excellent

              128

              Very Good

              78

              Good

              14

              Poor

              1

              Terible

              4

              Excellent

              226

              Very Good

              138

              Good

              30

              Poor

              6

              Terible

              2

              Expert's Review generated by AI

              No Expert ai Review available for the product

              Pure Chat has garnered positive reviews for its ease of use, customization options, and effectiveness in improving customer interactions. Users appreciate the intuitive interface, seamless ...Read more

              Helpshift has been consistently praised for its user-friendly interface, efficient ticket management, and robust automation features. Users appreciate the platform's ability to streamline ...Read more

              Pros and Cons

              Pros and Cons of Contact At Once

              Pros and Cons of Pure Chat

              • Provides easy integration with various platforms like Zoho, MailChimp, and HubSpot, enhancing flexibility.

              • Customizable widgets and chat feature integration simplifies interaction with website visitors and provides detailed customer interaction history.

              • Neat user interface with customizable settings and fair pricing, making it user-friendly and cost-efficient.

              • Helpful for customer service teams, allowing reassignment of representative, displaying relevant customer info, and aiding in pursuing leads.

              • Lack of Desktop App can lead to tab management issues and increased browser tabs.

              • Inactivity logout feature can disrupt continuous monitoring and prompt response.

              Pros and Cons of Helpshift

              • Integrates well with other resources and systems for easier customer service.

              • Offers a variety of possibilities to search for information and manage client requests effectively.

              • Provides excellent user interface for quick deployment of Q&A, client request management, and issue visibility.

              • Automation and filter settings are great for streamlining support processes.

              • Occasional system crashes and slow response times.

              • Limited customization options and lack of certain platform support on the Help Center.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              No Integration information available.

              No Integration information available.

              List of Customers

              Customers

              No Customers information available.

              No Customers information available.

              Microsoft

              Microsoft

              Playrix

              Playrix

              Zynga

              Zynga

              Media and Screenshots

              Screenshots

              1 Screenshots

              Available to chat

              1 Screenshots

              Dashboard

              2 Screenshots

              Videos

              video-0

              2 Videos

              video-0

              2 Videos

              video-0

              2 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Contact At Once and Pure Chat offer a Free Trial.

              Contact At Once is designed for Medium Business and Small Business.

              Pure Chat is designed for Large Enterprises, Medium Business and Small Business.

              Pricing for Contact At Once Starts at $1,100/Month whereas for Pure Chat Starts at $39/User/Month when Billed Yearly.

              Some top alternatives to Contact At Once includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, MyLiveChat, Smartchat, raychat, LinkedChat, ChatFlow247 and Let's Connect.

              Some top alternatives to Pure Chat includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, MyLiveChat, Zendesk Chat, Smartchat, LinkedChat, Let's Connect and Liveo.Chat.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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