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Concord CRM vs ConvergeHub vs Bigin by Zoho CRM Comparison

Last updated:

Concord CRM

Starting at $118 /Year

  • Large Enterprises
  • Medium Business

Concord CRM is a customer relationship platform which enables your business to build deeper, more meaningful relationships with your customers. Its powerful capabilities for lead and opportunity management, dedicated acc…

ConvergeHub

4.6(37 reviews)

Starting at $9 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ConvergeHub is an all-in-one CRM for small to mid-sized businesses that want to consolidate sales, marketing, service, and billing in a single cloud platform. It eliminates the need for separate tools by combining pipeli…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

ConvergeHub leads on user satisfaction with a 4.6-star rating across 37 reviews.

Concord CRM vs ConvergeHub vs Bigin by Zoho CRM — at a glance

FeatureConcord CRMConvergeHubBigin by Zoho CRM
Rating4.6 / 54.6 / 5
Reviews37294
Starting price$118 /Year$9 /User/Month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalGlobalGlobal

Key differences between Concord CRM and ConvergeHub

  • Pricing: Concord CRM starts at $118 /Year, while ConvergeHub starts at $9 /User/Month.
  • Free trial: ConvergeHub offers a free trial; Concord CRM does not.
  • Target audience: Concord CRM is built for Large Enterprises and Medium Business, while ConvergeHub targets Freelancers / Consultants and Large Enterprises.
  • Deployment: Concord CRM supports SaaS/Web/Cloud; ConvergeHub supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Concord CRM vs ConvergeHub vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Concord CRM - CRM Software
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ConvergeHub - CRM Software
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Biggest differences

Start here before you go deeper into features.

Concord CRM

Best for

Large Enterprises, Medium Business, Small Business

ConvergeHub

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Concord CRM typically suits Large Enterprises and Medium Business. ConvergeHub tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Concord CRM is a customer relationship platform which enables your business to build deeper, more meaningful relationships with your customers. Its powerful capabilities for lead and ... Read More about Concord CRM

ConvergeHub is an all-in-one CRM for small to mid-sized businesses that want to consolidate sales, marketing, service, and billing in a single cloud platform. It eliminates the need for ... Read More about ConvergeHub

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $118
  • Starts from $9
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.0/10

8.9/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.6

(37)

4.57

(294)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Concord CRM has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Concord CRM, ConvergeHub and Bigin by Zoho CRM Compare on Features?

Total Features

6 Features

10 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Concord CRM, ConvergeHub and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $118
        • $9
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Concord CRM pricing
        ConvergeHub pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🌐 Global

        Concord CRM vs ConvergeHub User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        28

        3

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Strong relationship management
        • Marketing automation tools
        • Lead tracking capabilities

        Common complaints

        • Complex setup process
        • Higher cost than competitors
        • May overwhelm new users

        Buyer sentiment

        Buyer sentiment is very strong across 31 reviews, with consistently positive feedback.

        What buyers like

        • Cost-effective and feature-rich CRM, suitable for small and mid-sized businesses on a budget.
        • Integrates multiple functionalities in one platform—sales, marketing, billing, support, and data centralization—leading to time and cost savings.
        • Highly customizable with automation tools for tailoring processes to specific business needs.

        Common complaints

        • User interface (UI) feels outdated and lacks modern aesthetics, though improvements are reportedly in development.
        • Some users experience a learning curve, especially new CRM adopters, although resources ease this process.
        • Limited native integrations for specific third-party apps, requiring workarounds for niche functionalities.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Comprehensive marketing automation

        • Deep relationship management capabilities

        • Customizable to fit business needs

        • Setup can be complicated

        • Higher price point may deter small businesses

        • Combines multiple business functions in one platform.

        • Streamlines operations for small to medium businesses.

        • User-friendly design facilitates quick onboarding.

        • May lack depth in specific features.

        • Not ideal for very large organizations.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Concord CRM, ConvergeHub, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Concord CRM screenshot

        2 Screenshots

        No screenshots available.

        Videos

        No videos available.

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Concord CRM or ConvergeHub?
        ConvergeHub edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Concord CRM and ConvergeHub offer a free trial?
        ConvergeHub offers a free trial. Concord CRM does not.
        What is the starting price of Concord CRM vs ConvergeHub?
        Concord CRM starts at $118 /Year. ConvergeHub starts at $9 /User/Month.
        What are the top alternatives to Concord CRM?
        Top alternatives to Concord CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to ConvergeHub?
        Top alternatives to ConvergeHub include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, HubSpot CRM.