8.0
SpotScore
Concord CRM Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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Starts from $118 / Year
Overview
Pricing
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Buyer feedback
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Security & Compliance
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What is Concord CRM?
Concord CRM is a customer relationship platform which enables your business to build deeper, more meaningful relationships with your customers. Its powerful capabilities for lead and opportunity management, dedicated account teams and marketing automation combines to give you the power to delight your customers.
Pricing
Starts from $118 / Year
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Concord CRM Screenshots
Concord CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Concord CRM
- Team types
- Large Enterprises, Medium Business
Why teams choose Concord CRM
Comprehensive marketing automation
Deep relationship management capabilities
Customizable to fit business needs
Is Concord CRM right for you?
What buyers should know before choosing Concord CRM
Concord CRM stands out with its focus on building meaningful customer relationships through advanced marketing automation and lead management. However, its complexity and cost may be a barrier for smaller businesses or those new to CRM systems.
Concord CRM pros and cons
- Concord CRM pros
Comprehensive marketing automation
Deep relationship management capabilities
Customizable to fit business needs
- Concord CRM cons
Setup can be complicated
Higher price point may deter small businesses
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What is the pricing of Concord CRM?
Concord CRM Pricing Plans
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Concord CRM reviews and ratings
What buyers like
- Strong relationship management
- Marketing automation tools
- Lead tracking capabilities
Common complaints
- Complex setup process
- Higher cost than competitors
- May overwhelm new users
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What are the features of Concord CRM?
Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
Concord CRM security and data handling
Key compliance certifications and security features for IT and security teams evaluating Concord CRM.
Certifications
Developer & data
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Frequently Asked Questions About Concord CRM
Common questions buyers ask before choosing Concord CRM.
Concord CRM is a CRM Software. Concord CRM offers List Management, Customer Support, Marketing Automation, Project Management, Call Logging and many more functionalities.
Buyers commonly note the following limitations of Concord CRM: Setup can be complicated; Higher price point may deter small businesses.
Some top alternatives to Concord CRM includes Bigin by Zoho CRM, Creatio CRM, Ninjodo, Market Maker and W3B Management Solutions.
Concord CRM offers One-time license pricing model
The starting price of Concord CRM is $118/Year
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].