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Commence CRM vs Miss CRM vs Bigin by Zoho CRM Comparison

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Commence CRM

4.5(46 reviews)

Starting at $10 /User/Month

  • Small Business

Commence CRM is a customizable CRM for small to mid-sized businesses that need offline access and deep Microsoft Outlook integration without relying on a cloud-only platform. Teams can modify fields, workflows, and dashb…

Miss CRM

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Miss CRM is an innovative Customer Relationship Management (CRM) application that empowers businesses to stay on top of their leads' information, enhance client service and satisfaction, and improve customer retention. G…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Commence CRM leads on user satisfaction with a 4.5-star rating across 46 reviews.

Commence CRM vs Miss CRM vs Bigin by Zoho CRM — at a glance

FeatureCommence CRMMiss CRMBigin by Zoho CRM
Rating4.5 / 54.6 / 5
Reviews46294
Starting price$10 /User/MonthContact for pricing$7 /User/Month
Free trial No No Yes
Free version No No No
Best forSmall BusinessIndividuals, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineOnlineBusiness Hours, Online
Certifications
Data residencyUSUSGlobal

Key differences between Commence CRM and Miss CRM

  • Pricing: Commence CRM starts at $10 /User/Month. Miss CRM pricing is not publicly listed.
  • Target audience: Commence CRM is built for Small Business, while Miss CRM targets Individuals and Large Enterprises.
  • Deployment: Commence CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Miss CRM supports SaaS/Web/Cloud, Mobile - Android.

Compare Commence CRM vs Miss CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Commence CRM - CRM Software
Talk to an expert
Talk to an expert
Miss CRM - CRM Software
Talk to an expert
Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Commence CRM

Best for

Small Business

Miss CRM

Best for

Individuals, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Commence CRM typically suits Small Business. Miss CRM tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Commence CRM is a customizable CRM for small to mid-sized businesses that need offline access and deep Microsoft Outlook integration without relying on a cloud-only platform. Teams can ... Read More about Commence CRM

Miss CRM is an innovative Customer Relationship Management (CRM) application that empowers businesses to stay on top of their leads' information, enhance client service and satisfaction, ... Read More about Miss CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $10
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.6/10

7.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.5

(46)

4.57

(294)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Miss CRM has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Commence CRM, Miss CRM and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

2 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Commence CRM, Miss CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $10
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Commence CRM pricing
        Miss CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Commence CRM vs Miss CRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        7

        3

        0

        0

        0

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 10 reviews, with consistently positive feedback.

        What buyers like

        • Customizable to specific business processes without requiring costly IT or third-party services.
        • Non-technical users and new employees can adopt it quickly.
        • Works online and offline with synchronization that ensures uninterrupted data access.

        Common complaints

        • Desktop interface is visually outdated.
        • Database sync is slow and glitchy for larger systems.
        • Limited external database connectivity requires manual workarounds for large-scale data updates.

        What buyers like

        • Lead management
        • Automated communication
        • Performance insights

        Common complaints

        • Limited integrations
        • Basic features for larger teams
        • May require training

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • The intuitive interface reduces the learning curve for new users.

        • Integration of knowledge base enhances customer support efficiency.

        • Task management features help teams stay organized.

        • May lack some advanced CRM functionalities.

        • Not designed for large-scale enterprises.

        • Automated communication to enhance client engagement

        • In-depth performance insights for better decision-making

        • User-friendly interface for easy navigation

        • Limited integrations with other tools

        • Basic features may not meet all needs

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Commence CRM, Miss CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Wells Fargo

        Wells Fargo

        Hp

        Hp

        Novartis

        Novartis

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Sales and Opportunity Management screenshot

        1 Screenshots

        No screenshots available.

        Videos

        video-0

        2 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Commence CRM or Miss CRM?
        Commence CRM edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Commence CRM and Miss CRM offer a free trial?
        Neither Commence CRM nor Miss CRM currently lists a free trial.
        What is the starting price of Commence CRM vs Miss CRM?
        Commence CRM starts at $10 /User/Month. Miss CRM starts at Contact for pricing.
        What are the top alternatives to Commence CRM?
        Top alternatives to Commence CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.
        What are the top alternatives to Miss CRM?
        Top alternatives to Miss CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.