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Compare CloudTalk vs iPlum

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iPlum - VoIP Providers
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Overview

Description

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More

iPlum is the perfect solution to tackle your business's phone line needs. Easily set up interactive voice response (IVR) automatic call attendants and equipped with an effective call and ... Read More

Entry Level Pricing
  • Starts from $25 , Billed Yearly
  • Starts from $8.99 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.6/10

Not Available

User Ratings
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Software Demo

Demo

Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $25 , Billed Yearly
        • $8.99 , Billed Yearly
        Pricing Plans
        • Starter

          • Unlimited inbound & intracompany calls

          • Click to call

          • Automated call distribution

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        • Essential

          • All Starter features, plus

          • Advanced analytics with unlimited history

          • Real-time client dashboard

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        • Expert

          • All Essential features, plus

          • Salesforce integration

          • Power Dialer, Smart Dialer

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        • Browse all pricing plans
        • iPlum Phone (Call, Text)

          • Dual Reliability: Voice Network Mode or Wi-Fi/Data for Calls.

          • True Caller-ID with Call Return.

          • Business Hours Setup.

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        • FAX

          • Dual Reliability: Voice Network Mode or Wi-Fi/Data for Calls.

          • True Caller-ID with Call Return.

          • Business Hours Setup.

          Show more +

        • HIPAA Compliance

          • iPlum Phone or Fax Number plan

          • Security & Backup add-on plan for HIPAA compliance

          • Business Associate Agreement (BAA)

        • Browse all pricing plans

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        842

        Very Good

        342

        Good

        46

        Poor

        22

        Terible

        45

        No reviews available for the product

        Expert's Review generated by AI

        Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more

        iPlum offers a cost-effective solution for professional communication, especially for small businesses and individuals needing VoIP services. Users appreciate the affordability of the service, ...Read more

        Pros and Cons
        • Easy to use interface with seamless integration for productivity tools like CRM systems.

        • Fast and responsive customer support appreciated by users for efficient issue resolution.

        • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

        • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

        • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

        • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

        • Affordable pricing compared to big mobile companies offering international call credits at low rates.

        • Quality customer service with helpful and prompt responses, even outside of regular hours.

        • Better call quality than competitors like Google Voice.

        • Easy setup process and intuitive app navigation for users.

        • Lack of real Windows support and overall poor service quality according to some users.

        • Complaints about the limited marketplace and hidden fees associated with the platform.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Media and Screenshots

        Screenshots
        Agent Information

        3 Screenshots

        No screenshots available.

        Videos
        video-0

        2 Videos

        video-0

        2 Videos

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        CloudTalk offers Free Trial, but iPlum does not.

        CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

        iPlum is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for CloudTalk Starts at $25/User/Month when Billed Yearly whereas for iPlum Starts at $8.99/User/Month when Billed Yearly.

        Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

        Some top alternatives to iPlum includes VoIPstudio, Jive Voice, Vonage Business, Voxloud, TR Cloud VoIP, MightyCall, Continent Telecom IP PBX, Comcast Business VoiceEdge, VoiceLine, OpenPhone and MyOperator.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].