Cloudbeds vs iHotel Comparison
Cloudbeds
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel needs in a software package tha…
iHotel
Starting at Contact for pricing
- Individuals
- Large Enterprises
iHotel software is a comprehensive, user-friendly front desk and reservations solution that combines front desk needs with a intuitive property management tool. The full-featured software makes it easy to handle hotel or…
Cloudbeds leads on user satisfaction with a 4.3-star rating across 63 reviews.
Cloudbeds vs iHotel — at a glance
| Feature | Cloudbeds | iHotel |
|---|---|---|
| Rating | 4.3 / 5 | 3.7 / 5 |
| Reviews | 63 | 15 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Large Enterprises, Medium Business |
| Category | Hotel Management Software | Hotel Management Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - iOS, Installed - Windows |
| API | Available | — |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep) |
| Certifications | SOC 2, GDPR | SOC 2 |
| Data residency | Global | US |
Key differences between Cloudbeds and iHotel
- Target audience: Cloudbeds is built for Large Enterprises and Medium Business, while iHotel targets Individuals and Large Enterprises.
- User satisfaction: Cloudbeds scores higher with a 4.3-star average.
- Deployment: Cloudbeds supports SaaS/Web/Cloud; iHotel supports SaaS/Web/Cloud, Mobile - iOS, Installed - Windows.
Cloudbeds vs iHotel — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for small to medium hotels needing easy, cloud-based management with strong support.
- You run a small or medium-sized hotel, B&B, or hostel seeking streamlined operations.
- You prioritize exceptional, personalized customer service and onboarding during software adoption.
- You want a user-friendly platform focused specifically on hotel management tasks.
- You require robust mobile app functionality for extensive on-the-go management.
- You need a wide variety of third-party integrations or advanced customization options.
Individuals, Large Enterprises, Medium Business
Cloudbeds typically suits Large Enterprises and Medium Business. iHotel tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel ... Read More about Cloudbeds | iHotel software is a comprehensive, user-friendly front desk and reservations solution that combines front desk needs with a intuitive property management tool. The full-featured software ... Read More about iHotel |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.1/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Cloudbeds and iHotel Compare on Features?
Total Features | 13 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Cloudbeds and iHotel on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Plans |
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Cloudbeds User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express positive sentiment focused on excellent customer support and ease of use, tempered by concerns about mobile app limitations and integration options. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 3 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Willow House  The Lodges on Vashon  Ranchlands | No Customers information available. |
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Media and Screenshots
Screenshots |  2 Screenshots | No screenshots available. |
|---|---|---|
Videos |  3 Videos |  2 Videos |
Top Alternatives to Cloudbeds and iHotel in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Cloudbeds or iHotel?
- Cloudbeds edges out the other on user ratings (4.3 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Cloudbeds and iHotel offer a free trial?
- Neither Cloudbeds nor iHotel currently lists a free trial.
- What is the starting price of Cloudbeds vs iHotel?
- Cloudbeds starts at Contact for pricing. iHotel starts at Contact for pricing.
- What are the top alternatives to Cloudbeds?
- Top alternatives to Cloudbeds include NewBook, eZee Absolute, 5stelle*, MyHotelLine PMS, KWHotel.
- What are the top alternatives to iHotel?
- Top alternatives to iHotel include Cloudbeds, eZee Absolute, Innkey PMS, MyHotelLine PMS, PMS Cloud.