Cloudbeds vs roomMaster Comparison
Cloudbeds
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel needs in a software package tha…
roomMaster
Starting at Contact for pricing
- Large Enterprises
- Medium Business
The RoomMaster software is a multi-user access hotel management system that can be used on virtually any computer with a Windows operating system. The turnkey design will enable to get up and running quickly with the min…
Cloudbeds leads on user satisfaction with a 4.3-star rating across 63 reviews.
SpotSaaS Analysis
CloudbedsroomMaster
The core difference lies in the platform: Cloudbeds offers a cloud-based solution ideal for those prioritizing customer support, while roomMaster caters to Windows-based environments with a focus on quick scalability. Ideal buyers for Cloudbeds are small to medium hotels seeking streamlined operations and personalized service, whereas roomMaster is suited for those needing a fast, scalable system with minimal IT involvement.
- Best for small to medium hotels, B&Bs, or hostels - Offers easy, cloud-based management - Strong emphasis on customer support and onboarding - Streamlined operations for hospitality businesses - Ideal for users prioritizing personalized service - Flexible for various types of accommodations
- Designed for Windows-based hotels and resorts - Focuses on quick and scalable management solutions - Turnkey system for fast setup - Minimal IT support required for operation - Suitable for small to medium-sized properties - Efficient for those already using Windows systems
Cloudbeds vs roomMaster — at a glance
| Feature | Cloudbeds | roomMaster |
|---|---|---|
| Rating | 4.3 / 5 | 4.2 / 5 |
| Reviews | 63 | 5 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Hotel Management Software | Hotel Management Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Installed - Windows |
| API | Available | — |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, GDPR | — |
| Data residency | Global | US |
Key differences between Cloudbeds and roomMaster
- User satisfaction: Cloudbeds scores higher with a 4.3-star average.
- Deployment: Cloudbeds supports SaaS/Web/Cloud; roomMaster supports SaaS/Web/Cloud, Installed - Windows.
Cloudbeds vs roomMaster — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for small to medium hotels needing easy, cloud-based management with strong support.
- You run a small or medium-sized hotel, B&B, or hostel seeking streamlined operations.
- You prioritize exceptional, personalized customer service and onboarding during software adoption.
- You want a user-friendly platform focused specifically on hotel management tasks.
- You require robust mobile app functionality for extensive on-the-go management.
- You need a wide variety of third-party integrations or advanced customization options.
Best for Windows-based hotels needing quick, scalable management solutions.
- You operate a small to medium hotel or resort using Windows systems.
- You want a turnkey system that enables fast setup with minimal IT support.
- You need multi-user access for front desk, reservations, and operations teams.
- Your business requires cross-platform compatibility beyond Windows environments.
- You need highly customizable or feature-rich hotel management software.
Cloudbeds: Best for small to medium hotels needing easy, cloud-based management with strong support. roomMaster: Best for Windows-based hotels needing quick, scalable management solutions.
Description | Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel ... Read More about Cloudbeds | The RoomMaster software is a multi-user access hotel management system that can be used on virtually any computer with a Windows operating system. The turnkey design will enable to get up ... Read More about roomMaster |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 9.1/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Cloudbeds and roomMaster Compare on Features?
Total Features | 13 Features | 12 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Cloudbeds and roomMaster on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Cloudbeds User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express positive sentiment focused on excellent customer support and ease of use, tempered by concerns about mobile app limitations and integration options. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment with appreciation for ease of setup and multi-user support, but limited review volume restricts comprehensive evaluation. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Willow House  The Lodges on Vashon  Ranchlands |  Seaboard Hotels  Ayres Hotels  Pelican Bay Resorts |
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Media and Screenshots
Screenshots |  2 Screenshots | No screenshots available. |
|---|---|---|
Videos |  3 Videos |  1 Videos |
Top Alternatives to Cloudbeds and roomMaster in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Cloudbeds or roomMaster?
- Cloudbeds edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Cloudbeds and roomMaster offer a free trial?
- Neither Cloudbeds nor roomMaster currently lists a free trial.
- What is the starting price of Cloudbeds vs roomMaster?
- Cloudbeds starts at Contact for pricing. roomMaster starts at Contact for pricing.
- What are the top alternatives to Cloudbeds?
- Top alternatives to Cloudbeds include NewBook, eZee Absolute, 5stelle*, MyHotelLine PMS, KWHotel.
- What are the top alternatives to roomMaster?
- Top alternatives to roomMaster include Cloudbeds, eZee Absolute, MyHotelLine PMS, Frontdesk Anywhere, Cloud Hotel ERP.