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8.1

Spot Score

iHotel - Hotel Management Software

iHotel Review: Is It The Right Hotel Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

SOC 2
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iHotel offers custom pricing plan

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What is iHotel?

iHotel software is a comprehensive, user-friendly front desk and reservations solution that combines front desk needs with a intuitive property management tool. The full-featured software makes it easy to handle hotel or hotel complex. From reservation entry and accurate accounting to seamless communication and ease of maintenance.

Pricing

  • iHotel offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

  • Installed - Windows

iHotel Software Demo

iHotel was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider iHotel

Team types
Individuals, Large Enterprises

Why teams choose iHotel

  • User-friendly for hotel staff

  • Comprehensive front desk functionalities

  • Facilitates seamless communication

Is iHotel right for you?

What buyers should know before shortlisting iHotel

iHotel provides a user-friendly front desk and reservations solution, making it easy for hotel staff to manage operations. While it excels in basic functionalities, it may lack advanced features for larger hotels.

Pros and cons

iHotel pros and cons

  • iHotel pros
  • User-friendly for hotel staff

  • Comprehensive front desk functionalities

  • Facilitates seamless communication

  • iHotel cons
  • Limited advanced features for larger operations

  • Customization options may be lacking

3.7/5 rating
3 verified reviews

Ready to try it?

Get started with iHotel

Connect with the team for a personalised demo.

Get Pricing Details

Still comparing?

See how it stacks up

Compare iHotel side-by-side with top Hotel Management Software alternatives.

Cloudbeds
eZee Absolute
Innkey PMS
+7 more
Compare alternatives

What is the pricing of iHotel?

iHotel uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingiHotel offers custom pricing
Pricing Model
Quotation Based

iHotel reviews and ratings

Buyer sentiment

Buyer sentiment is mixed to positive across 3 reviews, with clear strengths and a few common watchouts.

What buyers like

  • User-friendly front desk solution
  • Comprehensive reservations management
  • Seamless communication

Common complaints

  • Limited advanced features
  • May lack customization
  • Dependent on internet connection

3.7

Very Good

Based on 15 ratings & 3 reviews

Rating Distribution

Excellent

(0)

Very Good

(3)

Good

(0)

Poor

(0)

Poor

(0)

What users are saying

UI

User in Hospitality

10/24/17

3.5 out of 5

IHotel, a révolution for hospitality members

What do you like best? Ihotel is a great platform which allow you to better manage. More specifically, I really enjoyed how easy it is to use this ...

Read more

UI

User in Hospitality

10/24/17

3.5 out of 5

"IHotel, a révolution for hospitality members "

What do you like best? Ihotel is a great platform which allow you to better manage. More specifically, I really enjoyed how easy it is to use this ...

Read more

AU

Anonymous User

10/24/17

3.5 out of 5

"IHotel, a révolution for hospitality members "

What do you like best about iHotel PMS? Ihotel is a great platform which allow you to better manage. More specifically, I really enjoyed how easy it ...

Read more

What are the features of iHotel?

23%

Feature coverage

6 of 26 tracked features

Employee management is a crucial aspect of any organization, as it involves the effective and efficient management of all the employees with…

GDS/OTA integration is an essential software feature that allows businesses in the travel industry to connect their online booking systems w…

Maintenance Management refers to the process of effectively managing and controlling the maintenance activities in an organization. It invol…

Marketing management is a crucial aspect of any successful business strategy. It involves the planning, implementation, and control of vario…

Online Hotel Booking is a convenient and efficient tool for travelers to make reservations for their accommodations remotely. It is a softwa…

Point of Sale (POS) software is a computerized system used by businesses to facilitate and streamline their sales process. It provides an au…

Security & Compliance

iHotel security and data handling

Key compliance certifications and security features for IT and security teams evaluating iHotel.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

Alternatives to iHotel

Efficiently manage your hotel ...

9.8

Very Good

Compare iHotel vs Cloudbeds

Streamline your hotel management ...

9.6

Compare iHotel vs eZee Absolute

Streamlining hotel management, one ...

9.1

Excellent

Compare iHotel vs Innkey PMS

Maximize occupancy. Optimize ...

8.5

Very Good

Compare iHotel vs MyHotelLine PMS

Hospitality made simple, in the cloud.

7.5

Excellent

Compare iHotel vs PMS Cloud

Streamline operations and boost ...

8.9

Very Good

Compare iHotel vs Maestro PMS

Streamline your hotel management ...

8.1

Excellent

Compare iHotel vs HoteloPro

Efficient, all-in-one solution for ...

8.3

Very Good

Compare iHotel vs Hotel PMS

Streamline your hotel's operations ...

8.2

Excellent

Compare iHotel vs MSI CloudPM

Efficiency and ease for every hotel ...

Compare iHotel vs The Hotels Network
Help & Contact

iHotel Support Options

Customer Service24/7 (Live rep)
LocationLondon, England

Frequently Asked Questions About iHotel

Common questions buyers ask before choosing iHotel.

iHotel is a Hotel Management Software. iHotel offers Point of Sale (POS), Online Hotel Booking, Marketing Management, Maintenance Management, GDS / OTA Integration and many more functionalities.

Buyers commonly note the following limitations of iHotel: Limited advanced features for larger operations; Customization options may be lacking.

Some top alternatives to iHotel includes Cloudbeds, eZee Absolute, Innkey PMS, MyHotelLine PMS and The Hotels Network.

iHotel offers Quotation Based pricing model

We don't have information regarding integrations of the iHotel as of now.

The starting price is not disclosed by iHotel. You can visit iHotel pricing page to get the latest pricing.

Ready to try it?

Get started with iHotel

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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