8.1
Spot Score

iHotel Review: Is It The Right Hotel Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
iHotel offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is iHotel?
iHotel software is a comprehensive, user-friendly front desk and reservations solution that combines front desk needs with a intuitive property management tool. The full-featured software makes it easy to handle hotel or hotel complex. From reservation entry and accurate accounting to seamless communication and ease of maintenance.
Pricing
iHotel offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Installed - Windows
iHotel Software Demo
iHotel was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider iHotel
- Team types
- Individuals, Large Enterprises
Why teams choose iHotel
User-friendly for hotel staff
Comprehensive front desk functionalities
Facilitates seamless communication
Is iHotel right for you?
What buyers should know before shortlisting iHotel
iHotel provides a user-friendly front desk and reservations solution, making it easy for hotel staff to manage operations. While it excels in basic functionalities, it may lack advanced features for larger hotels.
iHotel pros and cons
- iHotel pros
User-friendly for hotel staff
Comprehensive front desk functionalities
Facilitates seamless communication
- iHotel cons
Limited advanced features for larger operations
Customization options may be lacking
Ready to try it?
Get started with iHotel
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare iHotel side-by-side with top Hotel Management Software alternatives.
What is the pricing of iHotel?
iHotel uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
iHotel reviews and ratings
Buyer sentiment
Buyer sentiment is mixed to positive across 3 reviews, with clear strengths and a few common watchouts.
What buyers like
- User-friendly front desk solution
- Comprehensive reservations management
- Seamless communication
Common complaints
- Limited advanced features
- May lack customization
- Dependent on internet connection
What users are saying
UI
User in Hospitality
10/24/17
IHotel, a révolution for hospitality members
What do you like best? Ihotel is a great platform which allow you to better manage. More specifically, I really enjoyed how easy it is to use this ...
Read more
UI
User in Hospitality
10/24/17
"IHotel, a révolution for hospitality members "
What do you like best? Ihotel is a great platform which allow you to better manage. More specifically, I really enjoyed how easy it is to use this ...
Read more
AU
Anonymous User
10/24/17
"IHotel, a révolution for hospitality members "
What do you like best about iHotel PMS? Ihotel is a great platform which allow you to better manage. More specifically, I really enjoyed how easy it ...
Read more
What are the features of iHotel?
Employee management is a crucial aspect of any organization, as it involves the effective and efficient management of all the employees with…
GDS/OTA integration is an essential software feature that allows businesses in the travel industry to connect their online booking systems w…
Maintenance Management refers to the process of effectively managing and controlling the maintenance activities in an organization. It invol…
Marketing management is a crucial aspect of any successful business strategy. It involves the planning, implementation, and control of vario…
Online Hotel Booking is a convenient and efficient tool for travelers to make reservations for their accommodations remotely. It is a softwa…
Point of Sale (POS) software is a computerized system used by businesses to facilitate and streamline their sales process. It provides an au…
iHotel security and data handling
Key compliance certifications and security features for IT and security teams evaluating iHotel.
Certifications
Developer & data
iHotel Support Options
Frequently Asked Questions About iHotel
Common questions buyers ask before choosing iHotel.
iHotel is a Hotel Management Software. iHotel offers Point of Sale (POS), Online Hotel Booking, Marketing Management, Maintenance Management, GDS / OTA Integration and many more functionalities.
Buyers commonly note the following limitations of iHotel: Limited advanced features for larger operations; Customization options may be lacking.
Some top alternatives to iHotel includes Cloudbeds, eZee Absolute, Innkey PMS, MyHotelLine PMS and The Hotels Network.
iHotel offers Quotation Based pricing model
The starting price is not disclosed by iHotel. You can visit iHotel pricing page to get the latest pricing.
Ready to try it?
Get started with iHotel
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].









