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Cloudbeds vs InnGenius PMS Comparison

Last updated:

Cloudbeds

4.3(63 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel needs in a software package tha…

InnGenius PMS

4.9(34 reviews)

Starting at $3.99 /Month

  • Large Enterprises
  • Medium Business

InnGenius provides proven, practical, and easy-to use property management software. Its PMS is flexible enough to meet the needs of any size hotel or motel and includes tools to help to increase revenue and profits with…

InnGenius PMS leads on user satisfaction with a 4.9-star rating across 34 reviews.

Cloudbeds vs InnGenius PMS — at a glance

FeatureCloudbedsInnGenius PMS
Rating4.3 / 54.9 / 5
Reviews6334
Starting priceContact for pricing$3.99 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryHotel Management SoftwareHotel Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPR
Data residencyGlobalUS

Key differences between Cloudbeds and InnGenius PMS

  • Pricing: InnGenius PMS starts at $3.99 /Month. Cloudbeds pricing is not publicly listed.
  • User satisfaction: InnGenius PMS scores higher with a 4.9-star average.
  • Deployment: Cloudbeds supports SaaS/Web/Cloud; InnGenius PMS supports SaaS/Web/Cloud.

Cloudbeds vs InnGenius PMS — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Cloudbeds - Hotel Management Software
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InnGenius PMS - Hotel Management Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Cloudbeds

Best for small to medium hotels needing easy, cloud-based management with strong support.

Choose if
  • You run a small or medium-sized hotel, B&B, or hostel seeking streamlined operations.
  • You prioritize exceptional, personalized customer service and onboarding during software adoption.
  • You want a user-friendly platform focused specifically on hotel management tasks.
Consider alternatives if
  • You require robust mobile app functionality for extensive on-the-go management.
  • You need a wide variety of third-party integrations or advanced customization options.

InnGenius PMS

Flexible, easy-to-use PMS ideal for small to medium hotels boosting revenue control.

Choose if
  • You manage a small or medium-sized hotel or motel needing adaptable PMS features.
  • You want practical tools focused on increasing revenue and controlling property assets.
  • Your team values an intuitive system that streamlines daily hospitality management tasks.
Consider alternatives if
  • You operate a very large hotel chain requiring extensive enterprise integrations.
  • You need transparent, publicly available pricing before committing to software.

Cloudbeds: Best for small to medium hotels needing easy, cloud-based management with strong support. InnGenius PMS: Flexible, easy-to-use PMS ideal for small to medium hotels boosting revenue control.

Description

Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel ... Read More about Cloudbeds

InnGenius provides proven, practical, and easy-to use property management software. Its PMS is flexible enough to meet the needs of any size hotel or motel and includes tools to help to ... Read More about InnGenius PMS

Entry Level Pricing

  • Not Available
  • Starts from $3.99

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.7/10

User Ratings

Based on verified Spotsaas reviews

4.3

(63)

4.9

(34)

Best Company Size

Small BusinessMedium Business
Small businessesMedium businesses
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Software Demo

Demo

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Step 1 of 4

How big is your team?

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How do Cloudbeds and InnGenius PMS Compare on Features?

Total Features

13 Features

11 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Cloudbeds and InnGenius PMS on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $3.99

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Cloudbeds pricing
      InnGenius PMS pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Cloudbeds User Reviews & Rating Comparison

      User Ratings

      4.9

      (based on 34 reviews)

      Rating Distribution

      210

      8

      1

      3

      8

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express positive sentiment focused on excellent customer support and ease of use, tempered by concerns about mobile app limitations and integration options.

      What buyers like

      • Customer service
      • Ease of use
      • Personalized onboarding

      Common complaints

      • Mobile app functionality
      • Limited app marketplace

      Buyer sentiment

      Users generally express very high satisfaction with ease of use and practical functionality.

      What buyers like

      • Ease of use
      • Flexibility
      • Revenue management features

      Common complaints

      • Lack of pricing transparency
      • Limited advanced enterprise features

      Pros and Cons

      • Exceptional and responsive customer service with knowledgeable support staff

      • User-friendly platform with clear explanations and easy-to-understand features

      • Personalized onboarding and training tailored to user needs

      • Mobile application functionality needs improvement for better on-the-go management

      • Limited app marketplace restricting customization options

      • Easy to use with practical features

      • Flexible enough for any size hotel or motel

      • Helps increase revenue and control property assets

      • Pricing details not publicly available

      • Limited information on advanced integrations

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Willow House

      Willow House

      The Lodges on Vashon

      The Lodges on Vashon

      Ranchlands

      Ranchlands

      No Customers information available.

      Media and Screenshots

      Screenshots

      Software Built Just for Vacation Rentals

      2 Screenshots

      Inngenius PMS screenshot

      2 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to Cloudbeds and InnGenius PMS in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Cloudbeds or InnGenius PMS?
      InnGenius PMS edges out the other on user ratings (4.9 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Cloudbeds and InnGenius PMS offer a free trial?
      Neither Cloudbeds nor InnGenius PMS currently lists a free trial.
      What is the starting price of Cloudbeds vs InnGenius PMS?
      Cloudbeds starts at Contact for pricing. InnGenius PMS starts at $3.99 /Month.
      What are the top alternatives to Cloudbeds?
      Top alternatives to Cloudbeds include NewBook, eZee Absolute, 5stelle*, MyHotelLine PMS, KWHotel.
      What are the top alternatives to InnGenius PMS?
      Top alternatives to InnGenius PMS include Cloudbeds, Innkey PMS, MyHotelLine PMS, Hotello PMS, Maestro PMS.

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