ClientSuccess vs Ubiquity Comparison
ClientSuccess
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools clients address the most common pa…
Ubiquity
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Boost customer loyalty and profitability with Ubiquity, the top-rated mobile loyalty platform for retail, sports clubs, and insurance companies. This innovative platform allows businesses to stay connected with their cus…
Ubiquity leads on user satisfaction with a 4.8-star rating across 12 reviews.
ClientSuccess vs Ubiquity — at a glance
| Feature | ClientSuccess | Ubiquity |
|---|---|---|
| Rating | 4.5 / 5 | 4.8 / 5 |
| Reviews | 229 | 12 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Customer Success Software | Customer Success Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Business Hours | Online |
| Certifications | SOC 2, GDPR | — |
| Data residency | US | US |
Key differences between ClientSuccess and Ubiquity
- User satisfaction: Ubiquity scores higher with a 4.8-star average.
- Deployment: ClientSuccess supports SaaS/Web/Cloud; Ubiquity supports SaaS/Web/Cloud.
ClientSuccess vs Ubiquity — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Customer Success Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for medium to large teams needing integrated customer success and project management.
- You require automatic tracking of customer conversations to streamline communication.
- Your team benefits from personalized email automation to enhance client engagement.
- You need combined project management and sales opportunity tracking in one platform.
- You are a freelancer or solo consultant without a dedicated customer success team.
- You prefer transparent, publicly available pricing and simpler setup processes.
Best for mobile app-based loyalty in retail, sports, and insurance sectors.
- You need a flexible mobile loyalty platform to boost customer lifetime value.
- Your team includes customer success or marketing professionals managing loyalty programs.
- Your company size is mid-market to enterprise (51+ employees) requiring personalized rewards.
- You are a small business without mobile app infrastructure to support the platform.
- You require transparent, out-of-the-box pricing for straightforward budget planning.
ClientSuccess: Best for medium to large teams needing integrated customer success and project management. Ubiquity: Best for mobile app-based loyalty in retail, sports, and insurance sectors.
Description | Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools ... Read More about ClientSuccess | Boost customer loyalty and profitability with Ubiquity, the top-rated mobile loyalty platform for retail, sports clubs, and insurance companies. This innovative platform allows businesses ... Read More about Ubiquity |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare ClientSuccess and Ubiquity on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
ClientSuccess User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers generally rate ClientSuccess positively for its automation and integrated features but note concerns about pricing transparency and setup complexity. What buyers like
Common complaints
| Buyer sentiment Buyers generally express high satisfaction with Ubiquity’s mobile loyalty capabilities and impact on customer retention. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Peek  Mural  Centrify | No Customers information available. |
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Media and Screenshots
Screenshots |  1 Screenshots |  6 Screenshots |
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Videos |  1 Videos |  1 Videos |
Top Alternatives to ClientSuccess and Ubiquity in 2026
Alternatives |
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Related Blogs and Articles for Customer Success Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ClientSuccess or Ubiquity?
- Ubiquity edges out the other on user ratings (4.8 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ClientSuccess and Ubiquity offer a free trial?
- Neither ClientSuccess nor Ubiquity currently lists a free trial.
- What is the starting price of ClientSuccess vs Ubiquity?
- ClientSuccess starts at Contact for pricing. Ubiquity starts at Contact for pricing.
- What are the top alternatives to ClientSuccess?
- Top alternatives to ClientSuccess include Parlor, ProsperStack, Custify, Salesmachine, Catalyst.
- What are the top alternatives to Ubiquity?
- Top alternatives to Ubiquity include ClientSuccess, Thanx, Preferred Patron Loyalty, Eazipoints, LoyaltyPlant.