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ClickDesk vs ZoomInfo Chat Comparison

Last updated:

ClickDesk

4.0(95 reviews)

Starting at $12.99 /User/Month

  • Large Enterprises
  • Medium Business

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use p…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

ClickDesk leads on user satisfaction with a 4.0-star rating across 95 reviews.

ClickDesk vs ZoomInfo Chat — at a glance

FeatureClickDeskZoomInfo Chat
Rating4.0 / 5
Reviews95
Starting price$12.99 /User/MonthContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyGlobalUS

Key differences between ClickDesk and ZoomInfo Chat

  • Pricing: ClickDesk starts at $12.99 /User/Month. ZoomInfo Chat pricing is not publicly listed.
  • Deployment: ClickDesk supports SaaS/Web/Cloud, Mobile - Android; ZoomInfo Chat supports SaaS/Web/Cloud.

ClickDesk vs ZoomInfo Chat — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ClickDesk - Live Chat Software
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Biggest differences

Start here before you go deeper into features.

ClickDesk

Best for small to medium businesses needing multi-channel customer support.

Choose if
  • You want a unified platform for voice, video, chat, and email communication.
  • Your team values affordable pricing combined with a broad feature set.
  • You need automatic ticket turnaround time tracking to monitor support efficiency.
Consider alternatives if
  • Your organization requires robust and fully functional mobile app support.
  • You need immediate, highly responsive customer support without delays.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

ClickDesk typically suits Large Enterprises and Medium Business. ZoomInfo Chat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More about ClickDesk

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $12.99 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.1/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Get pricing help

Software Demo

Demo

No software demo available

ZoomInfo Chat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do ClickDesk and ZoomInfo Chat Compare on Features?

Total Features

9 Features

7 Features

Unique Features

No unique features

No unique features

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Compare ClickDesk and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $12.99 , Billed Yearly
      • Not Available

      Pricing Plans

      • Not Available

      Pricing Page

      ClickDesk pricing
      ZoomInfo Chat pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      ClickDesk User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      37

      39

      4

      1

      3

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by some concerns about support responsiveness and mobile app limitations.

      What buyers like

      • Ease of use
      • Affordability
      • Integration capabilities

      Common complaints

      • Customer support responsiveness
      • Mobile app limitations

      What buyers like

      • AI-driven experiences
      • Seamless prospect routing
      • Instant alerts

      Common complaints

      • May require technical setup
      • Limited offline capabilities
      • Not ideal for small teams

      Pros and Cons

      • User-friendly interface that promotes quick adoption

      • Affordable pricing with a broad feature set

      • Integration with popular business applications

      • Occasional slow customer support response times

      • Limited mobile app availability and functionality

      • AI capabilities provide personalized interactions with leads.

      • Efficient routing of prospects accelerates sales processes.

      • May require a learning curve for setup.

      • Not suitable for teams with limited resources.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      Manage Protect

      Manage Protect

      Quorum

      Quorum

      Mirantis

      Mirantis

      No Customers information available.

      Media and Screenshots

      Screenshots

      Live Chat screenshot

      4 Screenshots

      Chat screenshot

      2 Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to ClickDesk and ZoomInfo Chat in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ClickDesk or ZoomInfo Chat?
      ClickDesk edges out the other on user ratings (4.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ClickDesk and ZoomInfo Chat offer a free trial?
      Neither ClickDesk nor ZoomInfo Chat currently lists a free trial.
      What is the starting price of ClickDesk vs ZoomInfo Chat?
      ClickDesk starts at $12.99 /User/Month. ZoomInfo Chat starts at Contact for pricing.
      What are the top alternatives to ClickDesk?
      Top alternatives to ClickDesk include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.
      What are the top alternatives to ZoomInfo Chat?
      Top alternatives to ZoomInfo Chat include LiveAgent, ChatFunnels, LiveChat, LiveEngage, DeskMoz.

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