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ClickDesk vs LiveChat vs MyLiveChat vs ZoomInfo Chat - Which Tool Fits Your Business?

ClickDesk - Live Chat Software
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LiveChat - Live Chat Software
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MyLiveChat - Live Chat Software
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TL;DR - Quick Comparison Summary

Description

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to ... Read More

Entry Level Pricing

  • Starts from $12.99 , Billed Yearly
  • Starts from $16 , Billed Yearly
  • Starts from $15

Free Trial Availability

  • No free trial
  • Free Trial available
  • Free Trial available

Spotsaas Score

9.1/10

9.8/10

8.8/10

User Ratings

2.6

(6)
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Software Demo

Demo

MyLiveChat has not given any software demo yet

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How do ClickDesk, LiveChat, MyLiveChat and ZoomInfo Chat Compare on Features?

Total Features

9 Features

8 Features

9 Features

Unique Features

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        What Do ClickDesk, LiveChat, MyLiveChat and ZoomInfo Chat Cost?

        Pricing Option

              Starting From

              • $12.99 , Billed Yearly
              • $16 , Billed Yearly
              • $15

              Pricing Plans

              • Starter

                • 60-day chat history

                • Basic widget customization

                • Ticketing system

                Show more +

              • Team

                • Unlimited chat history

                • Full widget customization

                • Ticketing system

                Show more +

              • Business

                • Unlimited chat history

                • Full widget customization

                • Ticketing system

                Show more +

              • Browse all pricing plans
              • Not Available

              Pricing Page

              clickdesk pricinglivechat pricingmylivechat pricing

              Other Details

              Organization Types supported

              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Available
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              ClickDesk vs LiveChat vs MyLiveChat User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              37

              Very Good

              39

              Good

              4

              Poor

              1

              Terible

              3

              Excellent

              525

              Very Good

              192

              Good

              46

              Poor

              8

              Terible

              20

              Excellent

              2

              Very Good

              0

              Good

              0

              Poor

              0

              Terible

              4

              Expert's Review generated by AI

              ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with ...Read more

              LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more

              No Expert ai Review available for the product

              Pros and Cons

              Pros and Cons of ClickDesk

              • Facilitates easy and effective communication with clients, enhancing customer service and satisfaction.

              • User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training.

              • Affordable pricing for the range of features provided, making it accessible to businesses of various sizes.

              • Integration with popular business applications, enhancing productivity and workflow efficiency.

              • Occasional issues with slow customer support response times, leading to delays in issue resolution.

              • Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage.

              Pros and Cons of LiveChat

              • Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

              • Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours.

              • Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively.

              • Automation and asynchronous communication, user-friendly for small business owners.

              • Limited number of active accounts, hindering flexibility during certain periods of high volume.

              • Learning curve can be tricky, requiring time and effort to overcome.

              Pros and Cons of MyLiveChat

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              No Integration information available.

              No Integration information available.

              List of Customers

              Customers

              Manage Protect

              Manage Protect

              Quorum

              Quorum

              Mirantis

              Mirantis

              No Customers information available.

              No Customers information available.

              Media and Screenshots

              Screenshots

              Live Chat screenshot

              4 Screenshots

              All customers

              7 Screenshots

              MyLiveChat Screenshots

              6 Screenshots

              Videos

              video-0

              2 Videos

              video-0

              3 Videos

              No videos available.

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              LiveChat offers Free Trial, but ClickDesk does not.

              ClickDesk is designed for Large Enterprises, Medium Business and Small Business.

              LiveChat is designed for Large Enterprises, Medium Business and Small Business.

              Pricing for ClickDesk Starts at $12.99/User/Month when Billed Yearly whereas for LiveChat Starts at $16/User/Month when Billed Yearly.

              Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, HelpOnClick, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

              Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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