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ClickDesk vs HappyFox Chat vs Helpshift vs ZoomInfo Chat - Which Tool Fits Your Business?

ClickDesk - Live Chat Software
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TL;DR - Quick Comparison Summary

Description

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More

Introducing HappyFox Chat - the ultimate live chat software for enhancing lead generation. With its powerful features, this tool allows you to initiate customer conversations and address ... Read More

Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app ... Read More

Entry Level Pricing

  • Starts from $12.99 , Billed Yearly
  • Starts from $29
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available
  • No free trial

Spotsaas Score

9.1/10

8.8/10

9.3/10

User Ratings

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Software Demo

Demo

How do ClickDesk, HappyFox Chat, Helpshift and ZoomInfo Chat Compare on Features?

Total Features

9 Features

7 Features

24 Features

Unique Features

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        What Do ClickDesk, HappyFox Chat, Helpshift and ZoomInfo Chat Cost?

        Pricing Option

              Starting From

              • $12.99 , Billed Yearly
              • $29
              • Not Available

              Pricing Plans

              • Not Available
              • Not Available

              Pricing Page

              clickdesk pricinghappyfox-chat pricinghelpshift pricing

              Other Details

              Organization Types supported

              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Available
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              ClickDesk vs HappyFox Chat vs Helpshift User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              37

              Very Good

              39

              Good

              4

              Poor

              1

              Terible

              3

              Excellent

              69

              Very Good

              29

              Good

              2

              Poor

              1

              Terible

              1

              Excellent

              226

              Very Good

              138

              Good

              30

              Poor

              6

              Terible

              2

              Expert's Review generated by AI

              ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with ...Read more

              No Expert ai Review available for the product

              Helpshift has been consistently praised for its user-friendly interface, efficient ticket management, and robust automation features. Users appreciate the platform's ability to streamline ...Read more

              Pros and Cons

              Pros and Cons of ClickDesk

              • Facilitates easy and effective communication with clients, enhancing customer service and satisfaction.

              • User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training.

              • Affordable pricing for the range of features provided, making it accessible to businesses of various sizes.

              • Integration with popular business applications, enhancing productivity and workflow efficiency.

              • Occasional issues with slow customer support response times, leading to delays in issue resolution.

              • Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage.

              Pros and Cons of HappyFox Chat

              Pros and Cons of Helpshift

              • Integrates well with other resources and systems for easier customer service.

              • Offers a variety of possibilities to search for information and manage client requests effectively.

              • Provides excellent user interface for quick deployment of Q&A, client request management, and issue visibility.

              • Automation and filter settings are great for streamlining support processes.

              • Occasional system crashes and slow response times.

              • Limited customization options and lack of certain platform support on the Help Center.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              No Integration information available.

              No Integration information available.

              List of Customers

              Customers

              Manage Protect

              Manage Protect

              Quorum

              Quorum

              Mirantis

              Mirantis

              HappyFox Chat_customers_0

              HappyFox Chat_customers_0

              HappyFox Chat_customers_1

              HappyFox Chat_customers_1

              HappyFox Chat_customers_2

              HappyFox Chat_customers_2

              Microsoft

              Microsoft

              Playrix

              Playrix

              Zynga

              Zynga

              Media and Screenshots

              Screenshots

              Live Chat screenshot

              4 Screenshots

              No screenshots available.

              Dashboard

              2 Screenshots

              Videos

              video-0

              2 Videos

              video-0

              3 Videos

              video-0

              2 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              HappyFox Chat offers Free Trial, but ClickDesk does not.

              ClickDesk is designed for Large Enterprises, Medium Business and Small Business.

              HappyFox Chat is designed for Medium Business and Small Business.

              Pricing for ClickDesk Starts at $12.99/User/Month when Billed Yearly whereas for HappyFox Chat Starts at $29/Month.

              Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, HelpOnClick, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

              Some top alternatives to HappyFox Chat includes ZoomInfo Chat, LiveAgent, LiveChat, ProProfs Chat, Crisp, LiveEngage, WebsiteAlive, Smartchat, LinkedChat, ChatFlow247 and Freshchat.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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