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Compare ClickDesk vs Customerly vs ZoomInfo Chat

ClickDesk - Live Chat Software
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Overview

Description

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering ... Read More

Entry Level Pricing
  • Starts from $12.99 , Billed Yearly
  • Starts from $24 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.1/10

9.0/10

User Ratings

4.6

(15)
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Software Demo

Demo

Customerly has not given any software demo yet

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Features

Total Features

9 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $12.99 , Billed Yearly
          • $24 , Billed Yearly
          Pricing Plans

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          37

          Very Good

          39

          Good

          4

          Poor

          1

          Terible

          3

          Excellent

          13

          Very Good

          2

          Good

          1

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with ...Read more

          Customerly has garnered positive reviews for its simplicity, valuable features, and affordability. Users praise its ease of use, especially for setting up customer service and integrating various ...Read more

          Pros and Cons
          • Facilitates easy and effective communication with clients, enhancing customer service and satisfaction.

          • User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training.

          • Affordable pricing for the range of features provided, making it accessible to businesses of various sizes.

          • Integration with popular business applications, enhancing productivity and workflow efficiency.

          • Occasional issues with slow customer support response times, leading to delays in issue resolution.

          • Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage.

          • Affordable software offering great value for money, including a free tier with almost all necessary features.

          • Feature-rich platform with premium features like workflows and automations at a reasonable cost.

          • User-friendly interface for both owners and customers, making it easy to use.

          • Provides tools for live chat support, email marketing, surveys, and CRM in a single platform.

          • Some users find Customerly to be not the easiest and most efficient tool for live chat.

          • Concerns raised about the CEO's integrity and the company's commitment to promises.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Customers

          Customers
          Manage Protect

          Manage Protect

          Quorum

          Quorum

          Mirantis

          Mirantis

          No Customers information available.

          Media and Screenshots

          Screenshots
          Live Chat screenshot

          4 Screenshots

          Customer service software with live chat

          1 Screenshots

          Videos
          video-0

          2 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Customerly offers Free Trial, but ClickDesk does not.

          ClickDesk is designed for Large Enterprises, Medium Business and Small Business.

          Customerly is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for ClickDesk Starts at $12.99/User/Month when Billed Yearly whereas for Customerly Starts at $24/Month when Billed Yearly.

          Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, HelpOnClick, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

          Some top alternatives to Customerly includes ZoomInfo Chat, Indemandly, LiveAgent, LiveChat, Crisp, Intercom, Userlike, Comm100 Live Chat, Natterly and LivePerson.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].