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ClickDesk vs Contact At Once vs Pure Chat vs ZoomInfo Chat - Which Tool Fits Your Business?

ClickDesk - Live Chat Software
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TL;DR - Quick Comparison Summary

Description

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More

"Contact At Once is the ultimate live chat platform designed for automotive and real estate industries. This comprehensive mobile messaging tool allows you to connect with your customers ... Read More

Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is ... Read More

Entry Level Pricing

  • Starts from $12.99 , Billed Yearly
  • Starts from $1,100
  • Starts from $39 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available
  • Free Trial available

Spotsaas Score

9.1/10

8.6/10

9.0/10

User Ratings

3.8

(10)
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Software Demo

Demo

How do ClickDesk, Contact At Once, Pure Chat and ZoomInfo Chat Compare on Features?

Total Features

9 Features

10 Features

7 Features

Unique Features

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        What Do ClickDesk, Contact At Once, Pure Chat and ZoomInfo Chat Cost?

        Pricing Option

              Starting From

              • $12.99 , Billed Yearly
              • $1,100
              • $39 , Billed Yearly

              Pricing Plans

              • Not Available
              • Growth

                • Max Websites: 1

                • Users/Operators Included: 4

                • SMS Notifcations: 100

                Show more +

              • Pro

                • $8 per Month billed Yearly

                • $10 per Month billed Monthly

                • Includes features of the Growth plan, plus

                Show more +

              Pricing Page

              clickdesk pricingcontact-at-once pricingpure-chat pricing

              Other Details

              Organization Types supported

              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Not Available
              • Available
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              ClickDesk vs Contact At Once vs Pure Chat User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              37

              Very Good

              39

              Good

              4

              Poor

              1

              Terible

              3

              Excellent

              5

              Very Good

              1

              Good

              4

              Poor

              0

              Terible

              0

              Excellent

              128

              Very Good

              78

              Good

              14

              Poor

              1

              Terible

              4

              Expert's Review generated by AI

              ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with ...Read more

              No Expert ai Review available for the product

              Pure Chat has garnered positive reviews for its ease of use, customization options, and effectiveness in improving customer interactions. Users appreciate the intuitive interface, seamless ...Read more

              Pros and Cons

              Pros and Cons of ClickDesk

              • Facilitates easy and effective communication with clients, enhancing customer service and satisfaction.

              • User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training.

              • Affordable pricing for the range of features provided, making it accessible to businesses of various sizes.

              • Integration with popular business applications, enhancing productivity and workflow efficiency.

              • Occasional issues with slow customer support response times, leading to delays in issue resolution.

              • Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage.

              Pros and Cons of Contact At Once

              Pros and Cons of Pure Chat

              • Provides easy integration with various platforms like Zoho, MailChimp, and HubSpot, enhancing flexibility.

              • Customizable widgets and chat feature integration simplifies interaction with website visitors and provides detailed customer interaction history.

              • Neat user interface with customizable settings and fair pricing, making it user-friendly and cost-efficient.

              • Helpful for customer service teams, allowing reassignment of representative, displaying relevant customer info, and aiding in pursuing leads.

              • Lack of Desktop App can lead to tab management issues and increased browser tabs.

              • Inactivity logout feature can disrupt continuous monitoring and prompt response.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              No Integration information available.

              No Integration information available.

              List of Customers

              Customers

              Manage Protect

              Manage Protect

              Quorum

              Quorum

              Mirantis

              Mirantis

              No Customers information available.

              No Customers information available.

              Media and Screenshots

              Screenshots

              Live Chat screenshot

              4 Screenshots

              1 Screenshots

              Available to chat

              1 Screenshots

              Videos

              video-0

              2 Videos

              video-0

              2 Videos

              video-0

              2 Videos

              Add to Compare

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Contact At Once offers Free Trial, but ClickDesk does not.

              ClickDesk is designed for Large Enterprises, Medium Business and Small Business.

              Contact At Once is designed for Medium Business and Small Business.

              Pricing for ClickDesk Starts at $12.99/User/Month when Billed Yearly whereas for Contact At Once Starts at $1,100/Month.

              Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, HelpOnClick, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

              Some top alternatives to Contact At Once includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, MyLiveChat, Smartchat, raychat, LinkedChat, ChatFlow247 and Let's Connect.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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