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ClearlyRated vs eNPS Comparison

Last updated:

ClearlyRated

4.8(44 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into the steps that users take while…

eNPS

Starting at $29 /Month

  • Free Trial
  • Individuals
  • Medium Business

NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking from -100 to +100, where -100…

ClearlyRated leads on user satisfaction with a 4.8-star rating across 44 reviews.

Spotsaas Analysis

ClearlyRatedeNPS

The core difference between ClearlyRated and eNPS lies in their target user base and complexity; ClearlyRated is designed for larger organizations needing comprehensive analytics, while eNPS caters to small and medium businesses seeking a straightforward feedback solution. Ideal buyers for ClearlyRated are mid to large-sized companies focused on detailed insights, whereas eNPS is perfect for smaller businesses looking for an easy-to-use NPS tool.

- Best for companies with 51-500 or 500+ employees - Offers strong analytics and support - Ideal for teams needing detailed visual insights - Fast deployment with minimal setup - Focused on straightforward NPS and feedback - Notable for its comprehensive user feedback analysis

- Best for small to medium businesses with 1-500 employees - Simple, real-time NPS feedback management - Easy-to-use, survey-based feedback collection - Priced at $29 - Ideal for customer service or success teams - Focused on straightforward NPS scoring

ClearlyRated vs eNPS — at a glance

FeatureClearlyRatedeNPS
Rating4.8 / 5—
Reviews44—
Starting priceContact for pricing$29 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
CertificationsGDPRGDPR
Data residencyUSUS

Key differences between ClearlyRated and eNPS

  • Pricing: eNPS starts at $29 /Month. ClearlyRated pricing is not publicly listed.
  • Free trial: eNPS offers a free trial; ClearlyRated does not.
  • Target audience: ClearlyRated is built for Large Enterprises and Medium Business, while eNPS targets Individuals and Medium Business.
  • Deployment: ClearlyRated supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; eNPS supports SaaS/Web/Cloud.

ClearlyRated vs eNPS — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ClearlyRated - NPS Software
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eNPS - NPS Software
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ClearlyRated vs eNPS: Biggest differences

Start here before you go deeper into features.

ClearlyRated

Best for straightforward NPS and feedback with strong analytics and support.

Choose if
  • You need a simple, fast-to-deploy NPS and feedback tool with minimal setup.
  • Your team values detailed visual insights into user feedback steps for decision making.
  • You want responsive customer support to assist with survey implementation and analysis.
Consider alternatives if
  • You require highly customizable survey designs beyond basic templates.
  • Your organization depends on extensive third-party app integrations and connectors.

eNPS

Best for SMBs needing simple, real-time NPS customer feedback management.

Choose if
  • You are a small or medium business with 1-500 employees seeking straightforward NPS scoring.
  • Your customer service or success teams want easy-to-use, survey-based feedback collection.
  • You need real-time customer rankings from -100 to +100 for quick sentiment insights.
Consider alternatives if
  • You require advanced analytics or detailed customer feedback beyond basic NPS scoring.
  • You are a large enterprise needing complex integrations and scalable, enterprise-grade features.

ClearlyRated: Best for straightforward NPS and feedback with strong analytics and support. eNPS: Best for SMBs needing simple, real-time NPS customer feedback management.

Description

ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into ... Read More about ClearlyRated

NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking ... Read More about eNPS

Entry Level Pricing

  • Not Available
  • Starts from $29

Free Trial Availability

  • No free trial
  • Free Trial available

SpotScore

What's this? ↗

8.6/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.76

(44)

Best Company Size

51-500 employees500+ employees
1-50 employees51-500 employees
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How do ClearlyRated and eNPS Compare on Features?

Total Features

11 Features

11 Features

Unique Features

No unique features

No unique features

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Compare ClearlyRated and eNPS on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $29

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      eNPS pricing

      ClearlyRated vs eNPS: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      ClearlyRated vs eNPS Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      ClearlyRated User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      61

      3

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express high satisfaction with the platform’s ease of use, insightful analytics, and responsive support, while noting some limitations in customization and integrations.

      What buyers like

      • Ease of use
      • Customer support responsiveness
      • Insightful analytics

      Common complaints

      • Limited survey customization
      • Lack of integration options

      Buyer sentiment

      Users generally appreciate the straightforward NPS scoring and ease of use, though the small number of reviews limits confidence.

      What buyers like

      • Ease of use
      • Real-time feedback
      • Clear NPS scoring

      Common complaints

      • Limited features
      • Lack of pricing clarity

      Pros and Cons

      • Intuitive and easy-to-use platform with a user-friendly dashboard

      • Quick and responsive customer support

      • Provides detailed analytics and valuable insights for decision making

      • Limited customization options for surveys

      • Lack of variety in marketplace integrations and connectors

      • Real-time customer ranking from -100 to +100

      • Simple survey-based feedback collection

      • Effective for small and medium business customer service management

      • Limited advanced features or integrations

      • Small user rating base (only 4 ratings)

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used ClearlyRated or eNPS? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      Your Online Profile

      3 Screenshots

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      1 Screenshots

      Top Alternatives to ClearlyRated and eNPS in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ClearlyRated or eNPS?
      ClearlyRated edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do ClearlyRated and eNPS offer a free trial?
      eNPS offers a free trial. ClearlyRated does not.
      What is the starting price of ClearlyRated vs eNPS?
      ClearlyRated starts at Contact for pricing. eNPS starts at $29 /Month.
      What are the top alternatives to ClearlyRated?
      Top alternatives to ClearlyRated include SatisMeter, GrowthScore, SmileBack, Emojics, YesInsights.
      What are the top alternatives to eNPS?
      Top alternatives to eNPS include SatisMeter, GrowthScore, Promoter Ninja, Startquestion, Trustmary.