NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Checkbox Survey vs SmartSurvey Comparison

Last updated:

Checkbox Survey

4.0(7 reviews)

Starting at $480 /Year

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Checkbox Survey has become an industry standard in the field of small and mid-sized business feedback implementation. The Checkbox Survey software was created to help companies develop, organize and understand the way cu…

SmartSurvey

4.5(187 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and questionnaires and advanced statis…

SmartSurvey leads on user satisfaction with a 4.5-star rating across 187 reviews.

SpotSaaS Analysis

Checkbox SurveySmartSurvey

The core difference between Checkbox Survey and SmartSurvey lies in their target audience and functionality, with SmartSurvey specifically catering to small and medium businesses seeking user-friendly survey tools. Checkbox Survey may appeal to organizations with more complex survey needs, although it lacks specific targeting information.

- Comprehensive survey design features - Advanced customization options - High-level data analysis capabilities - Suitable for larger organizations - Fixed pricing structure - Focus on detailed reporting

- Ideal for small to medium businesses - Unlimited survey pages and questionnaires - Built-in advanced statistical analysis - Real-time result visualization - User-friendly interface - Flexible pricing options not disclosed

Checkbox Survey vs SmartSurvey — at a glance

FeatureCheckbox SurveySmartSurvey
Rating4.0 / 54.5 / 5
Reviews7187
Starting price$480 /YearContact for pricing
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Installed - WindowsSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsGDPR
Data residencyGlobalUS

Key differences between Checkbox Survey and SmartSurvey

  • Pricing: Checkbox Survey starts at $480 /Year. SmartSurvey pricing is not publicly listed.
  • Target audience: Checkbox Survey is built for Freelancers / Consultants and Large Enterprises, while SmartSurvey targets Large Enterprises and Medium Business.
  • User satisfaction: SmartSurvey scores higher with a 4.5-star average.
  • Deployment: Checkbox Survey supports SaaS/Web/Cloud, Installed - Windows; SmartSurvey supports SaaS/Web/Cloud.

Checkbox Survey vs SmartSurvey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Checkbox Survey - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
SmartSurvey - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Checkbox Survey vs SmartSurvey comparison

Get the full side-by-side as a PDF — these picks plus the top Survey/ User Feedback Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Checkbox Survey

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

SmartSurvey

Best for small to medium businesses needing easy, advanced customer feedback surveys.

Choose if
  • You require unlimited survey pages and questionnaires without restrictions.
  • You want built-in advanced statistical analysis and real-time result visualization.
  • You need automated, immediate surveys triggered by website visitor actions.
Consider alternatives if
  • Your organization needs highly customized or complex survey workflows.
  • You require deep CRM or ERP integrations for seamless data flow.

Checkbox Survey typically suits Freelancers / Consultants and Large Enterprises. SmartSurvey tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Checkbox Survey has become an industry standard in the field of small and mid-sized business feedback implementation. The Checkbox Survey software was created to help companies develop, ... Read More about Checkbox Survey

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and ... Read More about SmartSurvey

Entry Level Pricing

  • Starts from $480
  • Not Available

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.7/10

9.1/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

SpotSaaS advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Checkbox Survey and SmartSurvey Compare on Features?

Total Features

16 Features

16 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Checkbox Survey and SmartSurvey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $480
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Checkbox Survey pricing
      SmartSurvey pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Checkbox Survey User Reviews & Rating Comparison

      User Ratings

      4

      (based on 7 reviews)

      4.5

      (based on 187 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 7 reviews, with strong overall satisfaction.

      What buyers like

      • User-friendly interface
      • Customizable surveys
      • Real-time feedback

      Common complaints

      • Limited advanced features
      • Basic reporting options
      • No free tier

      Buyer sentiment

      Users generally appreciate SmartSurvey for its ease of use, robust analytics, and real-time reporting, though some express concerns about pricing transparency and integration options.

      What buyers like

      • Ease of use
      • Advanced analytics
      • Real-time reporting

      Common complaints

      • Pricing transparency
      • Integration limitations

      Pros and Cons

      • Highly customizable survey options allow tailored feedback collection.

      • Real-time reporting provides immediate insights into customer opinions.

      • User-friendly interface ensures ease of use for all skill levels.

      • May lack advanced analytics features compared to competitors.

      • Pricing structure may not suit all budgets.

      • Unlimited survey pages and questionnaires

      • Advanced statistical analysis capabilities

      • Real-time chart display of survey results

      • Pricing details not publicly available, requiring sales contact

      • Potential limitations for enterprise-level customization

      List of Customers

      Customers

      Deloitte

      Deloitte

      Wells Fargo

      Wells Fargo

      Hertz

      Hertz

      NHS

      NHS

      IBM

      IBM

      Vodafone

      Vodafone

      Media and Screenshots

      Screenshots

      No screenshots available.

      SmartSurvey screenshot

      7 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Checkbox Survey and SmartSurvey in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Checkbox Survey or SmartSurvey?
      SmartSurvey edges out the other on user ratings (4.5 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Checkbox Survey and SmartSurvey offer a free trial?
      Yes, both Checkbox Survey and SmartSurvey offer a free trial.
      What is the starting price of Checkbox Survey vs SmartSurvey?
      Checkbox Survey starts at $480 /Year. SmartSurvey starts at Contact for pricing.
      What are the top alternatives to Checkbox Survey?
      Top alternatives to Checkbox Survey include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, Key Survey Software.
      What are the top alternatives to SmartSurvey?
      Top alternatives to SmartSurvey include SurveyMonkey, Zoho Survey, QuestionPro, SurveySparrow, Qualtrics Core XM.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.