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ChatWork vs Teamwork Chat Comparison

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ChatWork

4.5(46 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made simpler by ChatWork which empo…

Teamwork Chat

Starting at $4 /User/Month

  • Free Trial
  • Individuals
  • Large Enterprises

Teamwork Chat is your ultimate team collaboration platform for improved communication and teamwork. With options such as team channels, personalized messages, file sharing, integrated Teamwork modules and more, this soft…

ChatWork leads on user satisfaction with a 4.5-star rating across 46 reviews.

ChatWork vs Teamwork Chat — at a glance

FeatureChatWorkTeamwork Chat
Rating4.5 / 5
Reviews46
Starting priceContact for pricing$4 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineOnline
CertificationsGDPR
Data residencyGlobalGlobal

Key differences between ChatWork and Teamwork Chat

  • Pricing: Teamwork Chat starts at $4 /User/Month. ChatWork pricing is not publicly listed.
  • Free trial: Teamwork Chat offers a free trial; ChatWork does not.
  • Target audience: ChatWork is built for Large Enterprises and Medium Business, while Teamwork Chat targets Individuals and Large Enterprises.
  • Deployment: ChatWork supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Teamwork Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

ChatWork vs Teamwork Chat — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ChatWork - Business Instant Messaging Software
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Teamwork Chat - Business Instant Messaging Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

ChatWork

Best for small to medium teams needing fast, simple business messaging and task logging.

Choose if
  • You want a straightforward, low-complexity messaging tool for internal and customer communication.
  • Your team benefits from quick task acceptance and activity logging via messages.
  • You operate a small or medium-sized business without need for complex workflows.
Consider alternatives if
  • Your company requires highly customizable or enterprise-grade workflow automation.
  • You need advanced project management features or detailed pricing transparency.

Teamwork Chat

Best for

Individuals, Large Enterprises, Medium Business

ChatWork typically suits Large Enterprises and Medium Business. Teamwork Chat tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made ... Read More about ChatWork

Teamwork Chat is your ultimate team collaboration platform for improved communication and teamwork. With options such as team channels, personalized messages, file sharing, integrated ... Read More about Teamwork Chat

Entry Level Pricing

  • Not Available
  • Starts from $4 , Billed Yearly

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.5

(46)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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Compare ChatWork and Teamwork Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $4 , Billed Yearly

      Pricing Plans

      • Not Available
      • Teamwork Chat Plan

        • Video and audio calls

        • Screen sharing

        • Group video calls with in-app messaging

      Pricing Page

      ChatWork pricing
      Teamwork Chat pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      ChatWork User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      24

      13

      4

      0

      0

      14

      2

      4

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate ChatWork's simplicity and speed for business messaging but note limited advanced features and unclear pricing.

      What buyers like

      • Ease of use
      • Fast communication
      • Task management via messaging

      Common complaints

      • Lack of pricing transparency
      • Limited advanced functionality

      What buyers like

      • Facilitates instant collaboration for efficient task completion and client responsiveness.
      • Offers a variety of features like file sharing, video calls, emojis, and task management within the chat platform.
      • Easy to use interface with the ability to segment conversations by project or channels.

      Common complaints

      • Lack of an "Unread" feature for better organization and tracking of messages.
      • Limited options in the Marketplace for additional integrations and connectors, potentially limiting advanced functionalities.

      Pros and Cons

      • Simple and fast communication interface

      • Enables worker-to-customer and worker-to-worker messaging

      • Facilitates quick task acceptance and activity logging

      • Limited information on advanced features or integrations

      • No clear pricing details available

      • Versatile features cater to various team needs.

      • User-friendly interface enhances adoption.

      • Integrated modules streamline workflows.

      • May require training for full utilization.

      • Limited scalability for larger teams.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Panasonic

      Panasonic

      Netflix

      Netflix

      Spotify

      Spotify

      Media and Screenshots

      Screenshots

      ChatWork Account

      1 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to ChatWork and Teamwork Chat in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ChatWork or Teamwork Chat?
      ChatWork edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ChatWork and Teamwork Chat offer a free trial?
      Teamwork Chat offers a free trial. ChatWork does not.
      What is the starting price of ChatWork vs Teamwork Chat?
      ChatWork starts at Contact for pricing. Teamwork Chat starts at $4 /User/Month.
      What are the top alternatives to ChatWork?
      Top alternatives to ChatWork include Slack, Glip, Google Chat, uShare.to, Hibox.
      What are the top alternatives to Teamwork Chat?
      Top alternatives to Teamwork Chat include Microsoft Teams, mi.team, Slack, Glip, ChatWork.

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