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ChatWork vs Sameroom Comparison

Last updated:

ChatWork

4.5(46 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made simpler by ChatWork which empo…

Sameroom

Starting at $5,000

  • Free Trial
  • Medium Business
  • Enterprise

Sameroom is a business Instant Messaging (IM) software. With Sameroom, user can run a multi-company IM network within the company; or let corporate partners exchange secure instant messages. The software is easy to use a…

ChatWork leads on user satisfaction with a 4.5-star rating across 46 reviews.

ChatWork vs Sameroom — at a glance

FeatureChatWorkSameroom
Rating4.5 / 5
Reviews46
Starting priceContact for pricing$5,000
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Enterprise
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
API
Support modesOnline
CertificationsGDPR
Data residencyGlobalGlobal

Key differences between ChatWork and Sameroom

  • Pricing: Sameroom starts at $5,000. ChatWork pricing is not publicly listed.
  • Free trial: Sameroom offers a free trial; ChatWork does not.
  • Target audience: ChatWork is built for Large Enterprises and Medium Business, while Sameroom targets Medium Business and Enterprise.

ChatWork vs Sameroom — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ChatWork - Business Instant Messaging Software
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Talk to an expert
Sameroom - Business Instant Messaging Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

ChatWork

Best for small to medium teams needing fast, simple business messaging and task logging.

Choose if
  • You want a straightforward, low-complexity messaging tool for internal and customer communication.
  • Your team benefits from quick task acceptance and activity logging via messages.
  • You operate a small or medium-sized business without need for complex workflows.
Consider alternatives if
  • Your company requires highly customizable or enterprise-grade workflow automation.
  • You need advanced project management features or detailed pricing transparency.

Sameroom

Best for

Medium Business, Enterprise

ChatWork typically suits Large Enterprises and Medium Business. Sameroom tends to fit Medium Business and Enterprise better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made ... Read More about ChatWork

Sameroom is a business Instant Messaging (IM) software. With Sameroom, user can run a multi-company IM network within the company; or let corporate partners exchange secure instant ... Read More about Sameroom

Entry Level Pricing

  • Not Available
  • Starts from $5,000

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.5

(46)

Best Company Size

Small BusinessMedium Business
Get pricing help
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Software Demo

Demo

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Compare ChatWork and Sameroom on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $5,000

      Pricing Plans

      • Not Available
      • Basic

        • 5 Unlimited Tubes

        • 2 months free

      • Pro

        • 40 Unlimited Tubes

      • Enterprise

        • Public or large (500+) companies

        • Whole company license (annual)

        • 100K Unlimited Tubes

        Show more +

      Pricing Page

      ChatWork pricing
      Sameroom pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      ChatWork User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      24

      13

      4

      0

      0

      5

      5

      1

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate ChatWork's simplicity and speed for business messaging but note limited advanced features and unclear pricing.

      What buyers like

      • Ease of use
      • Fast communication
      • Task management via messaging

      Common complaints

      • Lack of pricing transparency
      • Limited advanced functionality

      What buyers like

      • Multi-company IM network
      • Secure messaging
      • User-friendly

      Common complaints

      • Limited features for solo users
      • May lack advanced integrations
      • Not suitable for very small teams

      Pros and Cons

      • Simple and fast communication interface

      • Enables worker-to-customer and worker-to-worker messaging

      • Facilitates quick task acceptance and activity logging

      • Limited information on advanced features or integrations

      • No clear pricing details available

      • Facilitates secure communication across companies

      • User-friendly design enhances collaboration

      • Limited features for individual users

      • May not integrate with all tools

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      ChatWork Account

      1 Screenshots

      Sameroom Enterprise

      3 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to ChatWork and Sameroom in 2026

      Alternatives

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ChatWork or Sameroom?
      ChatWork edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ChatWork and Sameroom offer a free trial?
      Sameroom offers a free trial. ChatWork does not.
      What is the starting price of ChatWork vs Sameroom?
      ChatWork starts at Contact for pricing. Sameroom starts at $5,000.
      What are the top alternatives to ChatWork?
      Top alternatives to ChatWork include Slack, Glip, Google Chat, uShare.to, Hibox.
      What are the top alternatives to Sameroom?
      Top alternatives to Sameroom include Slack, Glip, Google Chat, Hibox, ChatWork.

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