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Compare ChaseData vs uContact vs Nextiva

ChaseData - Call Center Software
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uContact - Call Center Software
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Overview

Description

ChaseData Customer Relationship Management software is a call center solution that packages sales and marketing, order entry management, billing, and telecommunications capabilities into ... Read More

uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, ... Read More

Entry Level Pricing
  • Starts from $89
  • Starts from $50
Free Trial Availability
  • No free trial
Spotsaas Score

8.9/10

8.8/10

User Ratings

4.9

(29)
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Software Demo

Demo

Features

Total Features

10 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $89
          • $50
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          40

          Very Good

          2

          Good

          2

          Poor

          0

          Terible

          0

          Excellent

          24

          Very Good

          5

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          DialedIn by ChaseData has garnered overwhelming positivity among users in the past 12 months. Users appreciate its user-friendly interface, reliable performance, and exceptional customer support. ...Read more

          uContact has garnered praise for its user-friendly platform and stable performance. Users appreciate the ease of use, quick support, and comprehensive features that cater to call center ...Read more

          Pros and Cons
          • Streamlined and user-friendly interface, making it easy to use.

          • Excellent customer support that is attentive, friendly, and always available.

          • Reliable and stable performance with minimal downtime, ensuring continuous operation.

          • Continuous software updates with the latest features, keeping the system up to date.

          • Limited customization options and marketplace support for advanced functionalities.

          • Some users may find the richness of features overwhelming without proper guidance or support.

          • Intuitive and user-friendly platform, suitable for both users and supervisors.

          • Real-time monitoring capabilities for call center operations.

          • Effective in increasing conversion numbers and connecting with leads.

          • Versatile omnichannel communication features.

          • Some users may find the platform complex initially without proper training or support.

          • Limited customizations and marketplace options for advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          ChaseData offers Free Trial, but uContact does not.

          ChaseData is designed for Large Enterprises, Medium Business and Small Business.

          uContact is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for ChaseData Starts at $89/User/Month whereas for uContact Starts at $50/User/Month.

          Some top alternatives to ChaseData includes Nextiva, FIVE CRM, TalkDesk, Dialer360, Calabrio One, CallTools, HoduCC, Call Center Studio, TelebuHub and Vonage Contact Center.

          Some top alternatives to uContact includes Nextiva, FIVE CRM, TalkDesk, Calabrio One, Call Center Studio, TelebuHub, Vonage Contact Center, RingCentral Contact Center, Focus Contact Center and My Hotline.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].