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Carbonite vs Pro Backup Comparison

Last updated:

Carbonite

4.2(432 reviews)

Starting at $4.91 /Month

  • Individuals
  • Medium Business

Backup software for Windows and Mac to protect data when disaster strikes. Carbonite's online backup service makes it easy and affordable to back up all the important files. With Carbonite, user can be sure that if somet…

Pro Backup

4.6(2,518 reviews)

Starting at $12 /Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Pro Backup is in reality a hard disk drive backup program that lets user create own system of backups for personal data. The program includes 2 tape backup units to store data, an Advanced scheduler for making backups wh…

Pro Backup leads on user satisfaction with a 4.6-star rating across 2,518 reviews.

SpotSaaS Analysis

CarbonitePro Backup

The core difference between Carbonite and Pro Backup lies in Carbonite's focus on simple, automated backup solutions tailored for small to medium businesses, while Pro Backup lacks specific details on its target audience and features. Ideal buyers for Carbonite are small to medium businesses seeking effortless backup solutions, whereas Pro Backup may appeal to users looking for a more general backup service without defined parameters.

- Best for small to medium businesses - Offers automated backup with minimal setup - Provides unlimited cloud storage for a single computer - Simple user interface - Cost-effective at $4.91 per month - Focused on essential file protection

- Lacks specific target audience information - Price point at $12 per month - Details on features and benefits not provided - May appeal to general users - No defined advantages over competitors - Requires further clarification on capabilities

Carbonite vs Pro Backup — at a glance

FeatureCarbonitePro Backup
Rating4.2 / 54.6 / 5
Reviews4322,518
Starting price$4.91 /Month$12 /Month
Free trial No Yes
Free version No No
Best forIndividuals, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Medium Business
CategoryBackup SoftwareBackup Software
PlatformsInstalled - Windows, Installed - MacSaaS/Web/Cloud
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2, HIPAA, GDPR
Data residencyUS

Key differences between Carbonite and Pro Backup

  • Pricing: Carbonite starts at $4.91 /Month, while Pro Backup starts at $12 /Month.
  • Free trial: Pro Backup offers a free trial; Carbonite does not.
  • User satisfaction: Pro Backup scores higher with a 4.6-star average.
  • Deployment: Carbonite supports Installed - Windows, Installed - Mac; Pro Backup supports SaaS/Web/Cloud.

Carbonite vs Pro Backup — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Backup Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Carbonite - Backup Software
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Pro Backup - Backup Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Carbonite

Best for simple, automated backup of important files on small to medium businesses.

Choose if
  • You need easy, automated backup with minimal setup and management effort.
  • You want unlimited cloud storage for a single computer's data backup.
  • You require reliable scheduled backups with timely notifications for peace of mind.
Consider alternatives if
  • You have large initial data volumes needing fast backup completion.
  • You need extensive multi-device support or advanced backup for diverse hardware.

Pro Backup

Best for

Individuals, Freelancers / Consultants, Medium Business

Carbonite typically suits Individuals and Medium Business. Pro Backup tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Backup software for Windows and Mac to protect data when disaster strikes. Carbonite's online backup service makes it easy and affordable to back up all the important files. With Carbonite, ... Read More about Carbonite

Pro Backup is in reality a hard disk drive backup program that lets user create own system of backups for personal data. The program includes 2 tape backup units to store data, an Advanced ... Read More about Pro Backup

Entry Level Pricing

  • Starts from $4.91 , Billed Yearly
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

9.5/10

8.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do Carbonite and Pro Backup Compare on Features?

Total Features

10 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Carbonite and Pro Backup on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $4.91 , Billed Yearly
      • $12 , Billed Yearly

      Pricing Plans

      • Basic

        • $58.99/year

        • $4.99/month BILLED ANNUALLY

        • Unlimited backup

        Show more +

      • Plus

        • $83.99/year

        • $6.99/month BILLED ANNUALLY

        • Unlimited backup

        Show more +

      • Prime

        • $104.99/year

        • $8.99/month BILLED ANNUALLY

        • Unlimited backup

        Show more +

      • Light

        • Weekly backup

        • 10GB of Storage

        • Unlimited Users

        Show more +

      • Plus

        • Includes features of Light plan, plus

        • Daily backup

        • 50GB of Storage

        Show more +

      • Complete

        • Includes features of Plus plan, plus

        • 250GB of Storage

        • Automations

      Pricing Page

      Carbonite pricing
      Pro Backup pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US

      Carbonite User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      83

      45

      17

      3

      6

      15

      0

      1

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally find Carbonite reliable and easy to use for automated backups, though some experience frustration with initial backup speed and device support limitations.

      What buyers like

      • Ease of use
      • Automatic backup reliability
      • Backup scheduling and notifications

      Common complaints

      • Slow initial backup process
      • Limited device and file type support

      Buyer sentiment

      Buyer sentiment is very strong across 16 reviews, with consistently positive feedback.

      What buyers like

      • Advanced scheduling options
      • 256-bit AES encryption
      • Supports multiple backup tasks

      Common complaints

      • Limited to hard disk backups
      • May lack cloud options
      • Not suitable for non-technical users

      Pros and Cons

      • Automatic and reliable data backup reducing risk of data loss

      • User-friendly interface and easy setup process

      • Timely notifications and intuitive backup scheduling

      • Initial backup can be very time-consuming for large data sets

      • Automatic backup issues with certain file types like videos requiring manual updates

      • Advanced scheduling allows for flexible backup plans.

      • Strong encryption ensures data security.

      • Supports multiple backup tasks for efficiency.

      • Limited to hard disk backups, lacking cloud options.

      • Older interface may feel outdated.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Stop Backup

      2 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to Carbonite and Pro Backup in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Carbonite or Pro Backup?
      Pro Backup edges out the other on user ratings (4.6 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Carbonite and Pro Backup offer a free trial?
      Pro Backup offers a free trial. Carbonite does not.
      What is the starting price of Carbonite vs Pro Backup?
      Carbonite starts at $4.91 /Month. Pro Backup starts at $12 /Month.
      What are the top alternatives to Carbonite?
      Top alternatives to Carbonite include Ada, Backblaze, IvyBackup, IDrive Online, Livedrive.
      What are the top alternatives to Pro Backup?
      Top alternatives to Pro Backup include SimpleBackups, BackupVault Cloud Backup, CloudAlly Office 365 backup, StorageCraft Cloud Backup, NovaBACKUP Cloud.

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