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Carbonite vs IDrive Online Comparison

Last updated:

Carbonite

4.2(432 reviews)

Starting at $4.91 /Month

  • Individuals
  • Medium Business

Backup software for Windows and Mac to protect data when disaster strikes. Carbonite's online backup service makes it easy and affordable to back up all the important files. With Carbonite, user can be sure that if somet…

IDrive Online

3.6(1,155 reviews)

Starting at $52.12

  • Large Enterprises
  • Medium Business

IDrive Online is a comprehensive online backup solution that immediately protects valuable digital assets. IDrive Online can back up, sync, share and access all of critical files anytime, anywhere with any device. IDrive…

Carbonite leads on user satisfaction with a 4.2-star rating across 432 reviews.

Carbonite vs IDrive Online — at a glance

FeatureCarboniteIDrive Online
Rating4.2 / 53.6 / 5
Reviews4321,155
Starting price$4.91 /Month$52.12
Free trial No No
Free version No No
Best forIndividuals, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBackup SoftwareBackup Software
PlatformsInstalled - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between Carbonite and IDrive Online

  • Pricing: Carbonite starts at $4.91 /Month, while IDrive Online starts at $52.12.
  • Target audience: Carbonite is built for Individuals and Medium Business, while IDrive Online targets Large Enterprises and Medium Business.
  • User satisfaction: Carbonite scores higher with a 4.2-star average.
  • Deployment: Carbonite supports Installed - Windows, Installed - Mac; IDrive Online supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Carbonite vs IDrive Online — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Backup Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Carbonite - Backup Software
Talk to an expert
Talk to an expert
IDrive Online - Backup Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Carbonite

Best for simple, automated backup of important files on small to medium businesses.

Choose if
  • You need easy, automated backup with minimal setup and management effort.
  • You want unlimited cloud storage for a single computer's data backup.
  • You require reliable scheduled backups with timely notifications for peace of mind.
Consider alternatives if
  • You have large initial data volumes needing fast backup completion.
  • You need extensive multi-device support or advanced backup for diverse hardware.

IDrive Online

Best for SMBs needing automated multi-device cloud backup with easy setup.

Choose if
  • You require automatic backup for both mobile devices and computers seamlessly.
  • You need integration with NAS devices like Synology for centralized backups.
  • You want a simple, user-friendly pricing model with easy machine additions.
Consider alternatives if
  • You operate primarily in Linux environments needing strong native support.
  • You need highly scalable, cost-effective large storage plans beyond 5GB.

Carbonite: Best for simple, automated backup of important files on small to medium businesses. IDrive Online: Best for SMBs needing automated multi-device cloud backup with easy setup.

Description

Backup software for Windows and Mac to protect data when disaster strikes. Carbonite's online backup service makes it easy and affordable to back up all the important files. With Carbonite, ... Read More about Carbonite

IDrive Online is a comprehensive online backup solution that immediately protects valuable digital assets. IDrive Online can back up, sync, share and access all of critical files anytime, ... Read More about IDrive Online

Entry Level Pricing

  • Starts from $4.91 , Billed Yearly
  • Starts from $52.12

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.5/10

9.3/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

IDrive Online has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Carbonite and IDrive Online Compare on Features?

Total Features

10 Features

9 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Carbonite and IDrive Online on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $4.91 , Billed Yearly
      • $52.12

      Pricing Plans

      • Basic

        • $58.99/year

        • $4.99/month BILLED ANNUALLY

        • Unlimited backup

        Show more +

      • Plus

        • $83.99/year

        • $6.99/month BILLED ANNUALLY

        • Unlimited backup

        Show more +

      • Prime

        • $104.99/year

        • $8.99/month BILLED ANNUALLY

        • Unlimited backup

        Show more +

      • Not Available

      Pricing Page

      Carbonite pricing
      IDrive Online pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Carbonite User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      83

      45

      17

      3

      6

      16

      18

      0

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally find Carbonite reliable and easy to use for automated backups, though some experience frustration with initial backup speed and device support limitations.

      What buyers like

      • Ease of use
      • Automatic backup reliability
      • Backup scheduling and notifications

      Common complaints

      • Slow initial backup process
      • Limited device and file type support

      Buyer sentiment

      Users appreciate IDrive Online's reliable automated backups and device integration but express concerns over its dated interface, inconsistent support, and high costs for larger storage.

      What buyers like

      • Ease of integration with multiple devices
      • Automatic backup and sync functionality
      • User-friendly pricing and setup

      Common complaints

      • Complex and outdated interface
      • Inconsistent customer support

      Pros and Cons

      • Automatic and reliable data backup reducing risk of data loss

      • User-friendly interface and easy setup process

      • Timely notifications and intuitive backup scheduling

      • Initial backup can be very time-consuming for large data sets

      • Automatic backup issues with certain file types like videos requiring manual updates

      • Seamless integration with various devices including Synology NAS

      • User-friendly pricing model with easy installation and machine addition

      • Automatic sync and reliable background backups

      • Intimidating and dated interface with complex settings

      • Inconsistent customer support responses

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Stop Backup

      2 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Carbonite and IDrive Online in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Carbonite or IDrive Online?
      Carbonite edges out the other on user ratings (4.2 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Carbonite and IDrive Online offer a free trial?
      Neither Carbonite nor IDrive Online currently lists a free trial.
      What is the starting price of Carbonite vs IDrive Online?
      Carbonite starts at $4.91 /Month. IDrive Online starts at $52.12.
      What are the top alternatives to Carbonite?
      Top alternatives to Carbonite include Ada, Backblaze, IvyBackup, IDrive Online, Livedrive.
      What are the top alternatives to IDrive Online?
      Top alternatives to IDrive Online include Google Drive, Carbonite, Backblaze, ElephantDrive, Livedrive.

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