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Carbonite vs Acronis True Image Comparison

Last updated:

Carbonite

4.2(432 reviews)

Starting at $4.91 /Month

  • Individuals
  • Medium Business

Backup software for Windows and Mac to protect data when disaster strikes. Carbonite's online backup service makes it easy and affordable to back up all the important files. With Carbonite, user can be sure that if somet…

Acronis True Image

4.3(162 reviews)

Starting at $49.99 /Year

  • Free Trial
  • Large Enterprises
  • Medium Business

Acronis True Image creates a safety net for PC's data. Backup all files to any storage, from anywhere on the web. Acronis backups are bootable, meaning that they can restore system completely - even if it won't boot. Thi…

Acronis True Image leads on user satisfaction with a 4.3-star rating across 162 reviews.

Carbonite vs Acronis True Image — at a glance

FeatureCarboniteAcronis True Image
Rating4.2 / 54.3 / 5
Reviews432162
Starting price$4.91 /Month$49.99 /Year
Free trial No Yes
Free version No No
Best forIndividuals, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBackup SoftwareBackup Software
PlatformsInstalled - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesOnline24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPR
Data residencyUS

Key differences between Carbonite and Acronis True Image

  • Pricing: Carbonite starts at $4.91 /Month, while Acronis True Image starts at $49.99 /Year.
  • Free trial: Acronis True Image offers a free trial; Carbonite does not.
  • Target audience: Carbonite is built for Individuals and Medium Business, while Acronis True Image targets Large Enterprises and Medium Business.
  • User satisfaction: Acronis True Image scores higher with a 4.3-star average.
  • Deployment: Carbonite supports Installed - Windows, Installed - Mac; Acronis True Image supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Carbonite vs Acronis True Image — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Backup Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Carbonite - Backup Software
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Acronis True Image - Backup Software
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Biggest differences

Start here before you go deeper into features.

Carbonite

Best for simple, automated backup of important files on small to medium businesses.

Choose if
  • You need easy, automated backup with minimal setup and management effort.
  • You want unlimited cloud storage for a single computer's data backup.
  • You require reliable scheduled backups with timely notifications for peace of mind.
Consider alternatives if
  • You have large initial data volumes needing fast backup completion.
  • You need extensive multi-device support or advanced backup for diverse hardware.

Acronis True Image

Best for

Large Enterprises, Medium Business, Small Business

Carbonite typically suits Individuals and Medium Business. Acronis True Image tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Backup software for Windows and Mac to protect data when disaster strikes. Carbonite's online backup service makes it easy and affordable to back up all the important files. With Carbonite, ... Read More about Carbonite

Acronis True Image creates a safety net for PC's data. Backup all files to any storage, from anywhere on the web. Acronis backups are bootable, meaning that they can restore system ... Read More about Acronis True Image

Entry Level Pricing

  • Starts from $4.91 , Billed Yearly
  • Starts from $49.99

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.5/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Carbonite and Acronis True Image Compare on Features?

Total Features

10 Features

8 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Carbonite and Acronis True Image on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $4.91 , Billed Yearly
      • $49.99

      Pricing Plans

      • Basic

        • $58.99/year

        • $4.99/month BILLED ANNUALLY

        • Unlimited backup

        Show more +

      • Plus

        • $83.99/year

        • $6.99/month BILLED ANNUALLY

        • Unlimited backup

        Show more +

      • Prime

        • $104.99/year

        • $8.99/month BILLED ANNUALLY

        • Unlimited backup

        Show more +

      • Not Available

      Pricing Page

      Carbonite pricing
      Acronis True Image pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US

      Carbonite User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      83

      45

      17

      3

      6

      13

      8

      2

      1

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally find Carbonite reliable and easy to use for automated backups, though some experience frustration with initial backup speed and device support limitations.

      What buyers like

      • Ease of use
      • Automatic backup reliability
      • Backup scheduling and notifications

      Common complaints

      • Slow initial backup process
      • Limited device and file type support

      Buyer sentiment

      Buyer sentiment is positive across 25 reviews, with strong overall satisfaction.

      What buyers like

      • Easy to use interface, making backup and restore tasks simple and efficient.
      • Offers a variety of backup options, including incremental, partial, and full backups.
      • Provides robust protection against ransomware, ensuring data security.

      Common complaints

      • Higher pricing compared to alternative backup solutions.
      • May be complex for newcomers, especially those unfamiliar with backup solutions.
      • Performance issues reported, such as slow backups on large data sets.

      Pros and Cons

      • Automatic and reliable data backup reducing risk of data loss

      • User-friendly interface and easy setup process

      • Timely notifications and intuitive backup scheduling

      • Initial backup can be very time-consuming for large data sets

      • Automatic backup issues with certain file types like videos requiring manual updates

      • Easy to use interface, making backup and restore tasks simple and efficient.

      • Offers a variety of backup options, including incremental, partial, and full backups.

      • Provides robust protection against ransomware, ensuring data security.

      • Higher pricing compared to alternative backup solutions.

      • May be complex for newcomers, especially those unfamiliar with backup solutions.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Stop Backup

      2 Screenshots

      Overview

      4 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to Carbonite and Acronis True Image in 2026

      Alternatives

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Carbonite or Acronis True Image?
      Acronis True Image edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Carbonite and Acronis True Image offer a free trial?
      Acronis True Image offers a free trial. Carbonite does not.
      What is the starting price of Carbonite vs Acronis True Image?
      Carbonite starts at $4.91 /Month. Acronis True Image starts at $49.99 /Year.
      What are the top alternatives to Carbonite?
      Top alternatives to Carbonite include Ada, Backblaze, IvyBackup, IDrive Online, Livedrive.
      What are the top alternatives to Acronis True Image?
      Top alternatives to Acronis True Image include Ada, Carbonite, IvyBackup, Handy Backup, MyPCBackup.

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