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Compare CallTools vs uContact vs Nextiva

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uContact - Call Center Software
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Overview

Description

CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill ... Read More

uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $50
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.1/10

8.8/10

User Ratings

4.9

(45)

4.9

(29)
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Software Demo

Demo

Features

Total Features

10 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $50
          Pricing Plans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          ucontact pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          238

          Very Good

          4

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          24

          Very Good

          5

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, ...Read more

          uContact has garnered praise for its user-friendly platform and stable performance. Users appreciate the ease of use, quick support, and comprehensive features that cater to call center ...Read more

          Pros and Cons
          • Efficient automation features save valuable time and enhance productivity.

          • Customization options empower users to tailor the system to their unique needs seamlessly.

          • Stellar customer support team that is ready to assist at every turn.

          • Intuitive and user-friendly interface for effortless navigation.

          • The richness of features and customizations can be intimidating and complex for newcomers without proper support.

          • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

          • Intuitive and user-friendly platform, suitable for both users and supervisors.

          • Real-time monitoring capabilities for call center operations.

          • Effective in increasing conversion numbers and connecting with leads.

          • Versatile omnichannel communication features.

          • Some users may find the platform complex initially without proper training or support.

          • Limited customizations and marketplace options for advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Media and Screenshots

          Screenshots
          Campaign screenshot

          8 Screenshots

          No screenshots available.

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither CallTools nor uContact offers a free trial.

          CallTools is designed for Large Enterprises, Medium Business and Small Business.

          uContact is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of uContact begins at $50/User/Month, while pricing details for CallTools are unavailable.

          Some top alternatives to CallTools includes Nextiva, HoduCC, ChaseData, Call Center Studio, TelebuHub, Truly, Aircall, Mojo Dialer, CallCenterHosting Predictive Dialer and My Hotline.

          Some top alternatives to uContact includes Nextiva, FIVE CRM, TalkDesk, Calabrio One, Call Center Studio, TelebuHub, Vonage Contact Center, RingCentral Contact Center, Focus Contact Center and My Hotline.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].