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CallTools vs Truly vs Call Center Studio vs Nextiva - Which Tool Fits Your Business?

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Truly - Call Center Software
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TL;DR - Quick Comparison Summary

Description

CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill ... Read More

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $55 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

9.1/10

8.9/10

8.9/10

User Ratings

4.9

(45)

4.7

(83)
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Software Demo

Demo

Truly has not given any software demo yet

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How do CallTools, Truly, Call Center Studio and Nextiva Compare on Features?

Total Features

10 Features

10 Features

10 Features

Unique Features

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        What Do CallTools, Truly, Call Center Studio and Nextiva Cost?

        Pricing Option

              Starting From

              • Not Available
              • $55 , Billed Yearly
              • Not Available

              Pricing Plans

              • Not Available
              • Growth

                • Up to 10 Users

                • CRM Integrations

                • Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android)

                Show more +

              • Enterprise

                • International Numbers & Calling

                • Call Transcription

                • Premium Deskphone & Conference Room Integration

                Show more +

              • Not Available

              Pricing Page

              Pricing information not available

              truly pricingcall-center-studio pricing

              Other Details

              Organization Types supported

              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Available
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              CallTools vs Truly vs Call Center Studio User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              238

              Very Good

              4

              Good

              0

              Poor

              0

              Terible

              1

              Excellent

              114

              Very Good

              26

              Good

              6

              Poor

              4

              Terible

              0

              Excellent

              80

              Very Good

              0

              Good

              0

              Poor

              0

              Terible

              0

              Expert's Review generated by AI

              CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, ...Read more

              Truly stands out as a reliable and intuitive tool for call management and integration with CRM systems like Salesforce. Users appreciate its ease of use, seamless integration, and the convenience ...Read more

              Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more

              Pros and Cons

              Pros and Cons of CallTools

              • Efficient automation features save valuable time and enhance productivity.

              • Customization options empower users to tailor the system to their unique needs seamlessly.

              • Stellar customer support team that is ready to assist at every turn.

              • Intuitive and user-friendly interface for effortless navigation.

              • The richness of features and customizations can be intimidating and complex for newcomers without proper support.

              • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

              Pros and Cons of Truly

              • Reliable metadata flow to CRM, enhancing efficiency.

              • Desktop and mobile app availability for on-the-go usage.

              • Easy dialing feature and user-friendly interface for seamless calls.

              • Strong integration with Salesforce for efficient workflow and tracking.

              • Intimidating richness of features for new users without adequate support.

              • Limited customization options and marketplace for advanced functionalities.

              Pros and Cons of Call Center Studio

              • Fast and effective technical support, providing instant solutions.

              • Simple and user-friendly interface, easy to navigate for all users.

              • Reliable dialer with excellent call quality, suitable for high call volumes.

              • Cost-effective solution with comprehensive features compared to competitors.

              • Lack of variety in the Marketplace for additional apps and connectors.

              • Some users find it overly simplistic, lacking in advanced customization options.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              No Customers information available.

              Uber

              Uber

              wework

              wework

              Wix

              Wix

              Vodafone

              Vodafone

              Fedex

              Fedex

              Volvo

              Volvo

              Media and Screenshots

              Screenshots

              Campaign screenshot

              8 Screenshots

              No screenshots available.

              Admin

              6 Screenshots

              Videos

              video-0

              3 Videos

              No videos available.

              video-0

              1 Videos

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Truly offers Free Trial, but CallTools does not.

              CallTools is designed for Large Enterprises, Medium Business and Small Business.

              Truly is designed for Large Enterprises, Medium Business and Small Business.

              The starting price of Truly begins at $55/User/Month when Billed Yearly, while pricing details for CallTools are unavailable.

              Some top alternatives to CallTools includes Nextiva, HoduCC, ChaseData, Call Center Studio, TelebuHub, Truly, Aircall, Mojo Dialer, CallCenterHosting Predictive Dialer and My Hotline.

              Some top alternatives to Truly includes Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio, TelebuHub, ImagineSales, TeleCapture, Aircall, My Hotline and Tracking Sales Calls.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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