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CallMatrix vs Zultys MXIE Comparison

Last updated:

CallMatrix

Starting at $29 /Month

  • Large Enterprises
  • Medium Business

CallMatrix, a powerful call management software, allows you to handle incoming calls efficiently. It simplifies the process of answering calls, converting them into paying clients. With the ability to create local and to…

Zultys MXIE

3.9(53 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Zultys Contact Center Operations Software offers innovative features that bring benefits to the business and helps user to stay ahead of competition. With enhanced analytics, mobility, adaptability, and many other capabi…

Zultys MXIE leads on user satisfaction with a 3.9-star rating across 53 reviews.

CallMatrix vs Zultys MXIE — at a glance

FeatureCallMatrixZultys MXIE
Rating3.9 / 5
Reviews53
Starting price$29 /MonthContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryContact Center Operations SoftwareContact Center Operations Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API
Support modesOnlineBusiness Hours
Certifications
Data residencyUSUS

Key differences between CallMatrix and Zultys MXIE

  • Pricing: CallMatrix starts at $29 /Month. Zultys MXIE pricing is not publicly listed.
  • Deployment: CallMatrix supports SaaS/Web/Cloud; Zultys MXIE supports SaaS/Web/Cloud.

CallMatrix vs Zultys MXIE — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CallMatrix - Contact Center Operations Software
Talk to an expert
Talk to an expert
Zultys MXIE - Contact Center Operations Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

CallMatrix

Best for

Large Enterprises, Medium Business, Small Business

Zultys MXIE

Best for

Large Enterprises, Medium Business, Small Business

CallMatrix typically suits Large Enterprises and Medium Business. Zultys MXIE tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

CallMatrix, a powerful call management software, allows you to handle incoming calls efficiently. It simplifies the process of answering calls, converting them into paying clients. With the ... Read More about CallMatrix

Zultys Contact Center Operations Software offers innovative features that bring benefits to the business and helps user to stay ahead of competition. With enhanced analytics, mobility, ... Read More about Zultys MXIE

Entry Level Pricing

  • Starts from $29 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.9

(53)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

CallMatrix has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare CallMatrix and Zultys MXIE on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $29 , Billed Yearly
      • Not Available

      Pricing Plans

      • Basic

        • 7 Numbers and 600 Minutes

        • Local And Toll-Free Numbers

        • Call Routing

        Show more +

      • Pro

        • 25 Numbers and 2200 Minutes

        • Local And Toll-Free Numbers

        • Call Routing

        Show more +

      • Premium

        • 50 Numbers and 6000 Minutes

        • Local And Toll-Free Numbers

        • Call Routing

        Show more +

      • Not Available

      Pricing Page

      CallMatrix pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      CallMatrix User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      13

      9

      5

      0

      1

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Efficient call management
      • Local and toll-free numbers
      • Live dashboard monitoring

      Common complaints

      • Limited integrations
      • May require technical setup
      • Not suitable for very small businesses

      Buyer sentiment

      Buyer sentiment is mixed to positive across 28 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Innovative features
      • Enhanced analytics
      • Mobile capabilities

      Common complaints

      • Learning curve for new users
      • Limited integrations
      • Pricing may be high

      Pros and Cons

      • Simplifies call handling for better client conversion.

      • Customizable settings enhance marketing efforts.

      • Real-time monitoring improves operational insights.

      • Integration with existing systems may be challenging.

      • Not ideal for very small businesses.

      • Innovative features enhance operational efficiency.

      • Strong analytics capabilities provide valuable insights.

      • May require training for effective use.

      • Integration options are limited.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Videos

      No videos available.

      video-0

      3 Videos

      Top Alternatives to CallMatrix and Zultys MXIE in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, CallMatrix or Zultys MXIE?
      Zultys MXIE edges out the other on user ratings (3.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do CallMatrix and Zultys MXIE offer a free trial?
      Neither CallMatrix nor Zultys MXIE currently lists a free trial.
      What is the starting price of CallMatrix vs Zultys MXIE?
      CallMatrix starts at $29 /Month. Zultys MXIE starts at Contact for pricing.
      What are the top alternatives to CallMatrix?
      Top alternatives to CallMatrix include uContact, Call Center Studio, UJET, VCC Live, Zultys MXIE.
      What are the top alternatives to Zultys MXIE?
      Top alternatives to Zultys MXIE include uContact, ZIWO, NICE inContact CXone, 3CX, ice Contact Center.

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