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CallHippo vs RingCentral Office Comparison

Last updated:

CallHippo

3.9(494 reviews)

Starting at $14 /User/Month

  • Large Enterprises
  • Medium Business

CallHippo is a cloud-based call center software that helps businesses across the globe deliver superior customer experience and streamline business processes with a suite of intuitive yet robust features. Powerful tools…

RingCentral Office

3.2(2,235 reviews)

Starting at $19.99 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

RingCentral Office is a cloud PBX that gives user the power to act like a Big Business by giving lower rates on calls, IVR, unlimited extensions, VOIP trunking, interoperability, mobility, call logging & more. User enjoy…

CallHippo leads on user satisfaction with a 3.9-star rating across 494 reviews.

CallHippo vs RingCentral Office — at a glance

FeatureCallHippoRingCentral Office
Rating3.9 / 53.2 / 5
Reviews4942,235
Starting price$14 /User/Month$19.99 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCall Center SoftwareVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsGDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between CallHippo and RingCentral Office

  • Pricing: CallHippo starts at $14 /User/Month, while RingCentral Office starts at $19.99 /User/Month.
  • Free trial: RingCentral Office offers a free trial; CallHippo does not.
  • User satisfaction: CallHippo scores higher with a 3.9-star average.
  • Deployment: CallHippo supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; RingCentral Office supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

CallHippo vs RingCentral Office — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CallHippo - Call Center Software
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RingCentral Office - VoIP Providers
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

CallHippo

Best for small to mid-sized sales teams needing easy, global cloud calling.

Choose if
  • You want a simple, low-complexity setup with minimal training required.
  • Your team requires international number support for global customer reach.
  • You prioritize excellent call quality and clear voice connections.
Consider alternatives if
  • Your business needs highly customizable IVR systems for complex call routing.
  • You require immediate, direct customer support with rapid response times.

RingCentral Office

Best for medium to large businesses needing unified cloud communications.

Choose if
  • You require a scalable, all-in-one unified communications platform.
  • Your team values strong mobility and interoperability features.
  • You need to support remote or hybrid work with flexible call management.
Consider alternatives if
  • You are a very small business with minimal communication needs.
  • You need highly customized telephony solutions or transparent pricing upfront.

CallHippo: Best for small to mid-sized sales teams needing easy, global cloud calling. RingCentral Office: Best for medium to large businesses needing unified cloud communications.

Description

CallHippo is a cloud-based call center software that helps businesses across the globe deliver superior customer experience and streamline business processes with a suite of intuitive yet ... Read More about CallHippo

RingCentral Office is a cloud PBX that gives user the power to act like a Big Business by giving lower rates on calls, IVR, unlimited extensions, VOIP trunking, interoperability, mobility, ... Read More about RingCentral Office

Entry Level Pricing

  • Starts from $14 , Billed Yearly
  • Starts from $19.99 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.3/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
51-500 employees500+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

CallHippo

  • Seamless Communication: With CallHippo, you can effortlessly connect with your clients and team members globally. The intuitive interface allows you to make calls from anywhere, ensuring you never miss an important conversation.
  • Cost-Effective Solutions: Say goodbye to hefty phone bills! CallHippo offers competitive pricing plans that help managers like you save on telecommunication costs while maintaining high-quality voice connections.
  • Advanced Features for Enhanced Productivity: Enjoy features such as call recording, call forwarding, and voicemail transcription. These tools empower administrators to streamline operations and improve response times, ultimately enhancing customer satisfaction.
Best fit

Best fit

CallHippo

  • 1 to 500 employees
  • Sales Automation, SaaS, Consulting, and Revtech
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

CallHippo

  • Users may seek alternatives to CallHippo due to pricing concerns, especially if they require advanced features or scalability that may not align with their budgetary constraints or growth projections.
  • Some businesses might find that CallHippo lacks specific integrations with other tools they rely on, prompting the search for solutions that offer seamless compatibility with their existing software ecosystem.
  • Organizations with unique communication needs may find CallHippo's feature set limited, leading them to explore alternatives that provide more customizable options tailored to their specific operational requirements.

Software Demo

Demo

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Step 1 of 4

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How do CallHippo and RingCentral Office Compare on Features?

Total Features

9 Features

0 Features

Unique Features

No unique features

No features

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Get Quote

Compare CallHippo and RingCentral Office on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $14 , Billed Yearly
      • $19.99 , Billed Yearly

      Pricing Plans

      • Essentials

        • Unlimited phone calls within the US and CA

        • Toll-free or local number

        • 100 toll-free minutes per month

        Show more +

      • Standard

        • Up to 4 people per meeting

        • Unlimited phone calls within the US and CA

        • Unlimited audio meetings

        Show more +

      • Premium

        • Up to 100 people per meeting

        • Unlimited phone calls within the US and CA

        • Unlimited audio meetings

        Show more +

      • Browse all pricing plans

      Pricing Page

      CallHippo pricing
      RingCentral Office pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      CallHippo User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      235

      53

      2

      0

      19

      278

      64

      16

      10

      110

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlighting call quality and ease of use, tempered by occasional network issues and limited IVR features.

      What buyers like

      • Call quality
      • Ease of setup
      • Customer support

      Common complaints

      • Network reliability
      • IVR limitations

      Buyer sentiment

      Buyers appreciate the comprehensive communication features but express concerns about pricing transparency and usability.

      What buyers like

      • Unified communications capabilities
      • Scalability for larger teams
      • Mobility features

      Common complaints

      • Pricing opacity
      • Complexity of setup

      Pros and Cons

      • Excellent call quality and clarity

      • User-friendly interface with easy setup

      • Good customer support with prompt issue resolution

      • Occasional network issues affecting call connection

      • Dashboard and dialer glitches reported

      • Comprehensive unified communications features in one platform

      • Scalable for medium to large businesses

      • Strong mobility and interoperability options

      • Lack of transparent pricing information

      • Average user rating indicating mixed customer satisfaction

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Hubilo

      Hubilo

      Concetto Labs

      Concetto Labs

      Appknox

      Appknox

      No Customers information available.

      Media and Screenshots

      Screenshots

      Dynamic number insertion

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to CallHippo and RingCentral Office in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, CallHippo or RingCentral Office?
      CallHippo edges out the other on user ratings (3.9 vs 3.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do CallHippo and RingCentral Office offer a free trial?
      RingCentral Office offers a free trial. CallHippo does not.
      What is the starting price of CallHippo vs RingCentral Office?
      CallHippo starts at $14 /User/Month. RingCentral Office starts at $19.99 /User/Month.
      What are the top alternatives to CallHippo?
      Top alternatives to CallHippo include Nextiva, Zendesk Talk, Dialer360, CallTools, CloudTalk.
      What are the top alternatives to RingCentral Office?
      Top alternatives to RingCentral Office include RingByName, VoIPstudio, Vonage Business, 3CX, 4PSA VoipNow.

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