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CallHippo vs Grasshopper Comparison

Last updated:

CallHippo

3.9(494 reviews)

Starting at $14 /User/Month

  • Large Enterprises
  • Medium Business

CallHippo is a cloud-based call center software that helps businesses across the globe deliver superior customer experience and streamline business processes with a suite of intuitive yet robust features. Powerful tools…

Grasshopper

3.4(234 reviews)

Starting at Contact for pricing

  • Small Business

the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a voicemail message, and allow to play…

CallHippo leads on user satisfaction with a 3.9-star rating across 494 reviews.

CallHippo vs Grasshopper — at a glance

FeatureCallHippoGrasshopper
Rating3.9 / 53.4 / 5
Reviews494234
Starting price$14 /User/MonthContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCall Center SoftwareVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android
APIAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Online
CertificationsGDPR
Data residencyGlobal

Key differences between CallHippo and Grasshopper

  • Pricing: CallHippo starts at $14 /User/Month. Grasshopper pricing is not publicly listed.
  • Target audience: CallHippo is built for Large Enterprises and Medium Business, while Grasshopper targets Small Business.
  • User satisfaction: CallHippo scores higher with a 3.9-star average.
  • Deployment: CallHippo supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Grasshopper supports SaaS/Web/Cloud, Mobile - Android.

CallHippo vs Grasshopper — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CallHippo - Call Center Software
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Grasshopper - VoIP Providers
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Biggest differences

Start here before you go deeper into features.

CallHippo

Best for small to mid-sized sales teams needing easy, global cloud calling.

Choose if
  • You want a simple, low-complexity setup with minimal training required.
  • Your team requires international number support for global customer reach.
  • You prioritize excellent call quality and clear voice connections.
Consider alternatives if
  • Your business needs highly customizable IVR systems for complex call routing.
  • You require immediate, direct customer support with rapid response times.

Grasshopper

Best for small businesses needing cost-effective, simple phone communication solutions.

Choose if
  • You want separate work and personal phone numbers on one device.
  • You need reliable call forwarding and voicemail transcription features.
  • Your team values an easy-to-use, low-complexity communication tool.
Consider alternatives if
  • Your business requires advanced texting and contact management capabilities.
  • You operate in areas with unreliable cellular service causing call drops.

CallHippo: Best for small to mid-sized sales teams needing easy, global cloud calling. Grasshopper: Best for small businesses needing cost-effective, simple phone communication solutions.

Description

CallHippo is a cloud-based call center software that helps businesses across the globe deliver superior customer experience and streamline business processes with a suite of intuitive yet ... Read More about CallHippo

the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a ... Read More about Grasshopper

Entry Level Pricing

  • Starts from $14 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.3/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
1-50 employees51-200 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

CallHippo

  • Seamless Communication: With CallHippo, you can effortlessly connect with your clients and team members globally. The intuitive interface allows you to make calls from anywhere, ensuring you never miss an important conversation.
  • Cost-Effective Solutions: Say goodbye to hefty phone bills! CallHippo offers competitive pricing plans that help managers like you save on telecommunication costs while maintaining high-quality voice connections.
  • Advanced Features for Enhanced Productivity: Enjoy features such as call recording, call forwarding, and voicemail transcription. These tools empower administrators to streamline operations and improve response times, ultimately enhancing customer satisfaction.
Best fit

Best fit

CallHippo

  • 1 to 500 employees
  • Sales Automation, SaaS, Consulting, and Revtech
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

CallHippo

  • Users may seek alternatives to CallHippo due to pricing concerns, especially if they require advanced features or scalability that may not align with their budgetary constraints or growth projections.
  • Some businesses might find that CallHippo lacks specific integrations with other tools they rely on, prompting the search for solutions that offer seamless compatibility with their existing software ecosystem.
  • Organizations with unique communication needs may find CallHippo's feature set limited, leading them to explore alternatives that provide more customizable options tailored to their specific operational requirements.

Software Demo

Demo

No software demo available

Grasshopper has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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How do CallHippo and Grasshopper Compare on Features?

Total Features

9 Features

0 Features

Unique Features

No unique features

No features

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Compare CallHippo and Grasshopper on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $14 , Billed Yearly
      • Not Available

      Pricing Plans

      • Not Available

      Pricing Page

      CallHippo pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global

      CallHippo User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      235

      53

      2

      0

      19

      59

      7

      0

      0

      12

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlighting call quality and ease of use, tempered by occasional network issues and limited IVR features.

      What buyers like

      • Call quality
      • Ease of setup
      • Customer support

      Common complaints

      • Network reliability
      • IVR limitations

      Buyer sentiment

      Users appreciate Grasshopper's cost-effectiveness and ease of use for small business communication but note issues with call reliability and limited texting features.

      What buyers like

      • Ease of use
      • Cost-effectiveness
      • Call forwarding and voicemail transcription

      Common complaints

      • Call drops
      • Limited texting and contact management

      Pros and Cons

      • Excellent call quality and clarity

      • User-friendly interface with easy setup

      • Good customer support with prompt issue resolution

      • Occasional network issues affecting call connection

      • Dashboard and dialer glitches reported

      • Allows separate work and personal phone numbers for better organization

      • Cost-effective and easy to use for small businesses

      • Reliable call forwarding and voicemail transcription

      • Call drops reported in certain service areas

      • Limited texting capabilities and lack of contacts in desktop app

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Hubilo

      Hubilo

      Concetto Labs

      Concetto Labs

      Appknox

      Appknox

      Forbes

      Forbes

      Wall Street Journal

      Wall Street Journal

      Fox Business

      Fox Business

      Media and Screenshots

      Screenshots

      Dynamic number insertion

      3 Screenshots

      Call forwarding

      1 Screenshots

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to CallHippo and Grasshopper in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, CallHippo or Grasshopper?
      CallHippo edges out the other on user ratings (3.9 vs 3.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do CallHippo and Grasshopper offer a free trial?
      Neither CallHippo nor Grasshopper currently lists a free trial.
      What is the starting price of CallHippo vs Grasshopper?
      CallHippo starts at $14 /User/Month. Grasshopper starts at Contact for pricing.
      What are the top alternatives to CallHippo?
      Top alternatives to CallHippo include Nextiva, Zendesk Talk, Dialer360, CallTools, CloudTalk.
      What are the top alternatives to Grasshopper?
      Top alternatives to Grasshopper include CloudTalk, Dialpad Talk, VoIPstudio, Vonage Business, Vodia PBX.

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