Compare Call Center Studio vs Bright Pattern vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Call Center Studio (80) Get Quote Get Quote	Bright Pattern (95) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More	The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. ... Read More
Entry Level Pricing	Not Available	Not Available
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	8.9/10	9.2/10
User Ratings	4.7 (83)	4.5 (79)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	10 Features	10 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.7 (based on 83 reviews)	4.5 (based on 79 reviews)
Rating Distribution	Excellent 80 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 80 Very Good 8 Good 6 Poor 1 Terible 0
Expert's Review generated by AI	Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more	Bright Pattern stands out as a powerful omnichannel platform solution, praised for its user-friendly interface and seamless setup process. Customers appreciate the excellent support provided, ...Read more
Pros and Cons	Fast and effective technical support, providing instant solutions. Simple and user-friendly interface, easy to navigate for all users. Reliable dialer with excellent call quality, suitable for high call volumes. Cost-effective solution with comprehensive features compared to competitors. Lack of variety in the Marketplace for additional apps and connectors. Some users find it overly simplistic, lacking in advanced customization options.	User-friendly program with easy setup and quick issue resolution by the support team. Excellent support during and post-implementation, with a high level of investment and attention to detail. Fantastic call center telephony system with a variety of options for managing customer contacts. Great automation potential in voice and chat scenarios, offering high flexibility and control. Limited integrations and customizations, making it complex for newcomers without adequate support. Limited selection in the Marketplace for additional apps and connectors, hindering access to advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Customers

Customers	Vodafone Fedex Volvo	Hitachi Canary melco

Media and Screenshots

Screenshots	6 Screenshots	1 Screenshots
Videos	1 Videos	3 Videos

Alternatives

Alternatives	Nextiva 4.4 Zendesk Talk 4.3 TalkDesk 4.4	Nextiva 4.4 FIVE CRM XCALLY

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Call Center Studio offers Free Trial, but Bright Pattern does not.

Call Center Studio is designed for Large Enterprises, Medium Business and Small Business.

Bright Pattern is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Call Center Studio and Bright Pattern are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Call Center Studio includes Nextiva, Zendesk Talk, TalkDesk, Novanet Cloud Contact Center, HoduCC, TelebuHub, Aircall, Dialpad Contact Center, CloudCall and Freshdesk Contact Center (Formerly Freshcaller).

Some top alternatives to Bright Pattern includes Nextiva, FIVE CRM, XCALLY, HoduCC, Call Center Studio, Truly, Genesys PureEngage, Vonage Contact Center, Genesys PureConnect, RingCentral Contact Center and Whelp.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Call Center Studio vs Bright Pattern vs Nextiva

Call Center Studio

Bright Pattern

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure