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BuzzSumo vs Sprinklr vs Zoho Social vs Crowdfire Comparison

Last updated:

BuzzSumo

4.4(316 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

BuzzSumo is a new breed of social media analytics software that combines Google Alerts with social media search, content curation and influencer engagement. The result is a simple to use dashboard that allows you to trac…

Sprinklr

3.9(291 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Sprinklr is a Instance-based Social Media Management system, offering a brand new way to connect social media to the enterprise and make it easier and safer for customers and employees to interact with companies. Designe…

Zoho Social

4.6(5,380 reviews)

Starting at $10 /Month

  • Free Trial
  • Individuals
  • Large Enterprises

Zoho Social is a powerful Social Media Management Software in with a low cost per user model. It includes integrated tools like Campaign Builder, Reporting Dashboard and much more. Zoho Social allows to manage multiple s…

Crowdfire

3.3(151 reviews)

Starting at $7.48 /Month

  • Individuals
  • Freelancers / Consultants

Crowdfire is a Social Media Management tool with Analytics to help user grow their social media presence. The software keeps track of posts and automatically likes, comments and shares them on Facebook & Twitter. Crowdfi…

BuzzSumo leads on user satisfaction with a 4.4-star rating across 316 reviews.

BuzzSumo vs Sprinklr vs Zoho Social vs Crowdfire — at a glance

FeatureBuzzSumoSprinklrZoho SocialCrowdfire
Rating4.4 / 53.9 / 54.6 / 53.3 / 5
Reviews3162915,380151
Starting price$79 /MonthContact for pricing$10 /Month$7.48 /Month
Free trial Yes Yes Yes No
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium BusinessIndividuals, Freelancers / Consultants, Large Enterprises
CategorySocial Media Analytics ToolsSocial Media Management SoftwareSocial Media Management SoftwareSocial Media Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business HoursBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPRSOC 2, GDPR, ISO 27001GDPRGDPR
Data residencyGlobalGlobalGlobalUS

Key differences between BuzzSumo and Sprinklr

  • Pricing: BuzzSumo starts at $79 /Month. Sprinklr pricing is not publicly listed.
  • User satisfaction: BuzzSumo scores higher with a 4.4-star average.
  • Deployment: BuzzSumo supports SaaS/Web/Cloud; Sprinklr supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare BuzzSumo vs Sprinklr vs Zoho Social vs Crowdfire — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Social Media Analytics Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

BuzzSumo - Social Media Analytics Tools
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Talk to an expert
Sprinklr - Social Media Management Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

BuzzSumo

Best for streamlined content tracking and influencer engagement in mid-to-large marketing teams.

Choose if
  • You need a simple dashboard combining Google Alerts with social media search for content monitoring.
  • Your team focuses on content marketing, PR, or social media management within mid-sized or larger companies.
  • You want effective influencer engagement tools integrated with content curation features.
Consider alternatives if
  • Your company requires deep, customizable enterprise analytics workflows and advanced reporting.
  • You need extensive CRM or sales integrations or transparent, straightforward pricing information upfront.

Sprinklr

Best for large enterprises needing centralized, secure multi-channel social media management.

Choose if
  • You manage social media for a large enterprise with 500+ employees.
  • You require strong security and compliance features for social engagement.
  • You need a centralized platform to govern and coordinate multiple social channels.
Consider alternatives if
  • You are a small business with simple or limited social media needs.
  • You need a low-cost, easy-to-implement social media tool with transparent pricing.

Zoho Social

Best for affordable, easy multi-account social media management.

Choose if
  • You need to manage multiple social media accounts from one interface.
  • Your team is small to medium-sized and values simple, streamlined workflows.
  • You want integrated campaign building and reporting tools at low cost.
Consider alternatives if
  • Your enterprise requires advanced customization and deep CRM or sales automation integrations.
  • You need highly advanced analytics and extensive third-party business tool integrations.

Crowdfire

Best for small teams automating social engagement on Facebook and Twitter.

Choose if
  • You are a small business or freelancer managing multiple social accounts.
  • You want automated liking, commenting, and sharing to boost engagement.
  • You prefer a simple, easy-to-use tool with a freemium pricing model.
Consider alternatives if
  • You require advanced analytics and detailed social media reporting.
  • You need comprehensive multi-channel campaign management for large teams.

BuzzSumo: Best for streamlined content tracking and influencer engagement in mid-to-large marketing teams. Sprinklr: Best for large enterprises needing centralized, secure multi-channel social media management.

Description

BuzzSumo is a new breed of social media analytics software that combines Google Alerts with social media search, content curation and influencer engagement. The result is a simple to use ... Read More about BuzzSumo

Sprinklr is a Instance-based Social Media Management system, offering a brand new way to connect social media to the enterprise and make it easier and safer for customers and employees to ... Read More about Sprinklr

Zoho Social is a powerful Social Media Management Software in with a low cost per user model. It includes integrated tools like Campaign Builder, Reporting Dashboard and much more. Zoho ... Read More about Zoho Social

Crowdfire is a Social Media Management tool with Analytics to help user grow their social media presence. The software keeps track of posts and automatically likes, comments and shares them ... Read More about Crowdfire

Entry Level Pricing

  • Starts from $79 , Billed Yearly
  • Not Available
  • Starts from $10 , Billed Yearly
  • Starts from $7.48 , yearly

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

Not Available

9.3/10

9.3/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
501-1000 employees1001+ employees
1-50 employees51-500 employees
1-50 employees51-500 employees
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Software Demo

Demo

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How do BuzzSumo, Sprinklr, Zoho Social and Crowdfire Compare on Features?

Total Features

0 Features

9 Features

9 Features

9 Features

Unique Features

No features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare BuzzSumo, Sprinklr, Zoho Social and Crowdfire on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $79 , Billed Yearly
          • Not Available
          • $10 , Billed Yearly
          • $7.48 , yearly

          Pricing Plans

          • Pro

            • Unlimited Searches

            • Alerts: 5 Alerts, 5000 Mentions

            • Years of Data: 1 Year

            Show more +

          • Plus

            • Includes features of Pro Plan, Plus

            • Alerts: 10 Alerts, 10000 Mentions

            • Question Analyzer

            Show more +

          • Large

            • Alerts: 30 Alerts, 20000 Mentions

            • Facebook Analyzer

            • Years of Data: 2

            Show more +

          • Browse all pricing plans
          • Not Available
          • Free Edition

            • 1 Team Member

            • 1 Brand

            • zShare Browser Extension

            Show more +

          • Standard (For Business)

            • 1 Brand (7 Channels)

            • 1 Team Member

            • Facebook Pages, Facebook Groups, Twitter Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, & Google My Business listings.

            Show more +

          • Professional (For Business)

            • 1 Brand (8 Channels)

            • Includes features of Standard plan, plus

            • Livestream

            Show more +

          • Browse all pricing plans
          • Free

            Free

            • Number of accounts linked: 3

            • Supported social networks: Twitter, Facebook, Linkedln, Instagram

            • Scheduled posts per account: 10

            Show more +

          • Plus

            $9.99

            /month

            • Number of accounts linked: 5

            • Supported social networks: Twitter, Facebook, Linkedln, Pinterest, Instagram

            • Scheduled posts per account: 100

            Show more +

          • Premium

            $49.99

            /month

            • Number of accounts linked: 10

            • Supported social networks: Twitter, Facebook, Linkedln, Pinterest, Instagram

            • Scheduled posts per account: 100

            Show more +

          • Browse all pricing plans

          Pricing Page

          BuzzSumo pricing

          Pricing information not available

          Zoho Social pricingCrowdfire pricing

          Other Details

          Organization Types supported

          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Not Available
          • Not Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ✓ Yes
          ✓ Yes

          ISO 27001

          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🌐 Global
          🌐 Global

          BuzzSumo vs Sprinklr vs Zoho Social User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          58

          20

          3

          0

          0

          130

          82

          25

          5

          4

          300

          0

          0

          0

          2

          60

          30

          6

          2

          30

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Overall positive sentiment highlights ease of use and effective content tracking, with some concerns about pricing transparency and advanced features.

          What buyers like

          • Ease of use
          • Content tracking accuracy
          • Influencer engagement

          Common complaints

          • Pricing transparency
          • Limited advanced customization

          Buyer sentiment

          Buyers appreciate Sprinklr's robust enterprise capabilities but note its complexity and opaque pricing as drawbacks.

          What buyers like

          • Enterprise-grade features
          • Multi-channel management
          • Security and compliance

          Common complaints

          • Complex setup
          • Pricing transparency

          Buyer sentiment

          Users generally praise Zoho Social for its ease of use and affordability, though some desire more advanced features and integrations.

          What buyers like

          • Ease of use
          • Multi-account management
          • Value for money

          Common complaints

          • Limited advanced features
          • Lack of deep integrations

          Buyer sentiment

          Users appreciate Crowdfire's ease of use and automation features but express concerns about limited analytics and inconsistent performance.

          What buyers like

          • Ease of use
          • Automation of social interactions
          • Free plan availability

          Common complaints

          • Limited analytics
          • Mixed user satisfaction

          Pros and Cons

          • Combines Google Alerts with social media search for comprehensive content tracking

          • User-friendly dashboard that aggregates content from blogs, news, and comments

          • Effective influencer engagement features

          • Pricing details are not publicly available, requiring sales contact

          • Limited advanced customization or enterprise-grade process features

          • Comprehensive multi-channel social media management

          • Strong enterprise-grade security and compliance

          • Centralized platform for large-scale social engagement

          • Pricing is not transparent and requires sales consultation

          • Steep learning curve and complex setup

          • Ability to manage multiple social accounts from a single interface

          • Integrated campaign builder and reporting dashboard

          • Low cost per user pricing model

          • Limited advanced customization options

          • May lack deep CRM or sales automation integrations

          • Automated liking, commenting, and sharing on Facebook and Twitter

          • Easy to use interface for managing social media presence

          • Freemium pricing model allowing initial free use

          • Limited advanced analytics and reporting capabilities

          • Lower overall user rating indicating mixed satisfaction

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          Verizon

          Verizon

          Cisco

          Cisco

          Samsung

          Samsung

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          Web Content

          3 Screenshots

          Tickets by status

          4 Screenshots

          Videos

          video-0

          2 Videos

          video-0

          1 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, BuzzSumo or Sprinklr?
          BuzzSumo edges out the other on user ratings (4.4 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do BuzzSumo and Sprinklr offer a free trial?
          Yes, both BuzzSumo and Sprinklr offer a free trial.
          What is the starting price of BuzzSumo vs Sprinklr?
          BuzzSumo starts at $79 /Month. Sprinklr starts at Contact for pricing.
          What are the top alternatives to BuzzSumo?
          Top alternatives to BuzzSumo include ListenFirst, Sprinklr, Hootsuite, Sprout Social, Planable.
          What are the top alternatives to Sprinklr?
          Top alternatives to Sprinklr include Zoho Social, Crowdfire, SocialBee, Salesforce, Brandwatch.

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