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Bridge Patient Portal vs Luma Health Comparison

Last updated:

Bridge Patient Portal

Starting at $20 /Month

  • Individuals
  • Large Enterprises

Bridge Patient Portal is a patient engagement platform that simplifies health and safety operations for organisations and their respective individuals. Streamlining the patient experience, this all-in-one tool integrates…

Luma Health

4.8(33 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution facilitates easy-to-use text mes…

Luma Health leads on user satisfaction with a 4.8-star rating across 33 reviews.

Bridge Patient Portal vs Luma Health — at a glance

FeatureBridge Patient PortalLuma Health
Rating4.8 / 5
Reviews33
Starting price$20 /MonthContact for pricing
Free trial No No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryPatient Engagement SoftwarePatient Engagement Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsHIPAASOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between Bridge Patient Portal and Luma Health

  • Pricing: Bridge Patient Portal starts at $20 /Month. Luma Health pricing is not publicly listed.
  • Target audience: Bridge Patient Portal is built for Individuals and Large Enterprises, while Luma Health targets Large Enterprises and Medium Business.
  • Deployment: Bridge Patient Portal supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Luma Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Bridge Patient Portal vs Luma Health — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Bridge Patient Portal - New SaaS Software
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Talk to an expert
Luma Health - New SaaS Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Bridge Patient Portal

Best for

Individuals, Large Enterprises, Medium Business

Luma Health

Best for HIPAA-compliant, multilingual patient communication and appointment management.

Choose if
  • You need secure, HIPAA-compliant messaging for patient communication.
  • You want automated multilingual appointment reminders to reduce no-shows.
  • Your healthcare organization has dedicated administrative staff managing patient engagement.
Consider alternatives if
  • You operate a small practice without dedicated administrative resources.
  • You require transparent, fixed pricing or extensive integration details upfront.

Bridge Patient Portal typically suits Individuals and Large Enterprises. Luma Health tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bridge Patient Portal is a patient engagement platform that simplifies health and safety operations for organisations and their respective individuals. Streamlining the patient experience, ... Read More about Bridge Patient Portal

Luma Health is a powerful patient engagement platform that simplifies and modernises how doctors and health clinics communicate with patientele. Our HIPAA-compliant communication solution ... Read More about Luma Health

Entry Level Pricing

  • Starts from $20
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.8

(33)

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do Bridge Patient Portal and Luma Health Compare on Features?

Total Features

10 Features

5 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Bridge Patient Portal and Luma Health on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $20
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Bridge Patient Portal pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Bridge Patient Portal User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      14

      6

      0

      0

      0

      74

      7

      0

      1

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Streamlined patient experience
      • EHR integration
      • Comprehensive health management

      Common complaints

      • Limited customization options
      • May require training for staff
      • Not suitable for small practices

      Buyer sentiment

      Users generally express high satisfaction with Luma Health’s ease of use and effectiveness in reducing appointment no-shows.

      What buyers like

      • Ease of use
      • Effective appointment reminders
      • HIPAA compliance

      Common complaints

      • Lack of pricing transparency
      • Setup complexity for smaller teams

      Pros and Cons

      • Integrates well with existing EHR systems.

      • Streamlines multiple health management processes.

      • Customization options may be limited.

      • Staff may need training to fully utilize features.

      • HIPAA-compliant secure messaging

      • Multilingual communication capabilities

      • Automated appointment reminders reducing no-shows

      • Pricing is quotation-based and not publicly available

      • Limited information on integration capabilities

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Cisco

      Cisco

      Stanford Medicine

      Stanford Medicine

      TMC

      TMC

      Media and Screenshots

      Screenshots

      Patient-Bill-Pay-Desktop

      6 Screenshots

      Luma Health screenshot

      3 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to Bridge Patient Portal and Luma Health in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Bridge Patient Portal or Luma Health?
      Luma Health edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Bridge Patient Portal and Luma Health offer a free trial?
      Neither Bridge Patient Portal nor Luma Health currently lists a free trial.
      What is the starting price of Bridge Patient Portal vs Luma Health?
      Bridge Patient Portal starts at $20 /Month. Luma Health starts at Contact for pricing.
      What are the top alternatives to Bridge Patient Portal?
      Top alternatives to Bridge Patient Portal include Qualified, AdvancedEHR, DocEngage EHR, Workvivo, AdvancedPM.
      What are the top alternatives to Luma Health?
      Top alternatives to Luma Health include AestheticsPro, Healthquest, DocMeIn, Qualified, Workvivo.

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