Branch vs LiveChat vs ZoomInfo Chat Comparison
Branch
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Branch is the perfect solution for instant payments to any workforce. The software enables teams, small businesses, and medium companies to collaborate productively, by managing conversations in real-time. You can use th…
LiveChat
Starting at $16 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, includ…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
LiveChat leads on user satisfaction with a 4.3-star rating across 684 reviews.
Branch vs LiveChat vs ZoomInfo Chat — at a glance
| Feature | Branch | LiveChat | ZoomInfo Chat |
|---|---|---|---|
| Rating | 3.6 / 5 | 4.3 / 5 | — |
| Reviews | 74 | 684 | — |
| Starting price | Contact for pricing | $16 /User/Month | Contact for pricing |
| Free trial | No | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Payment Processing Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | — | Available | Available |
| Support modes | Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | SOC 2, GDPR | SOC 2 |
| Data residency | US | Global | US |
Key differences between Branch and LiveChat
- Pricing: LiveChat starts at $16 /User/Month. Branch pricing is not publicly listed.
- Free trial: LiveChat offers a free trial; Branch does not.
- User satisfaction: LiveChat scores higher with a 4.3-star average.
- Deployment: Branch supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; LiveChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare Branch vs LiveChat vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Payment Processing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Branch, LiveChat vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Best for instant workforce payments combined with remote collaboration tools.
- You need to pay your workforce instantly and efficiently.
- Your team requires real-time communication and remote meeting capabilities.
- You are a small or medium business seeking a simple, integrated payment and collaboration hub.
- You require transparent, fixed pricing available upfront.
- Your organization needs extensive customization for complex enterprise workflows.
Best for small to medium businesses needing integrated real-time customer chat support.
- You want seamless integration with marketing and messaging platforms like Facebook and Mailchimp.
- Your team requires real-time customer message monitoring to manage peak support hours efficiently.
- You need a collaborative ticketing system to track and resolve customer queries effectively.
- Your company requires a large number of simultaneous active chat accounts for high traffic.
- You need highly customizable sales tracking and event analytics without investing in complex setup.
Large Enterprises, Medium Business, Small Business
Branch: Best for instant workforce payments combined with remote collaboration tools. LiveChat: Best for small to medium businesses needing integrated real-time customer chat support.
Description | Branch is the perfect solution for instant payments to any workforce. The software enables teams, small businesses, and medium companies to collaborate productively, by managing ... Read More about Branch | Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More about LiveChat | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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Entry Level Pricing |
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SpotScoreWhat's this? ↗ | Not Available | 9.8/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  Branch has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Branch, LiveChat and ZoomInfo Chat Compare on Features?
Total Features | 5 Features | 8 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Branch, LiveChat and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |  |
Branch, LiveChat vs ZoomInfo Chat: Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Branch, LiveChat vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Branch vs LiveChat User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers generally rate Branch positively for its payment and collaboration capabilities but note limited pricing transparency. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights LiveChat's integration capabilities and real-time support features, tempered by concerns over account limits and setup complexity. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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Branch, LiveChat and ZoomInfo Chat Customers
Customers |  Uber  Domino's  Supercuts | No Customers information available. | No Customers information available. |
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Media and Screenshots
Screenshots |  2 Screenshots |  7 Screenshots |
|---|---|---|
Videos | No videos available. |  3 Videos |
Alternatives to Branch, LiveChat, ZoomInfo Chat
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Branch or LiveChat?
- LiveChat edges out the other on user ratings (4.3 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Branch and LiveChat offer a free trial?
- LiveChat offers a free trial. Branch does not.
- What is the starting price of Branch vs LiveChat?
- Branch starts at Contact for pricing. LiveChat starts at $16 /User/Month.
- What are the top alternatives to Branch?
- Top alternatives to Branch include WePay, SuperPay, InvoiceCloud, SwipeSimple, Paytiko.
- What are the top alternatives to LiveChat?
- Top alternatives to LiveChat include ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage.