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Compare BlackLab vs Squaretalk

BlackLab - Contact Center Operations Software
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Squaretalk - Contact Center Operations Software
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Overview

Description

The Black Lab Operations software offers businesses a cost-effective solution to better manage their call center operations. The software combines advanced analytics, multichannel ... Read More

Introducing Squaretalk – the all-in-one cloud communications platform designed to elevate call centers to new heights. With its low cost, scalability, and user-friendly interface, this ... Read More

Free Trial Availability
  • No free trial
  • No free trial
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Software Demo

Demo

Pricing

Pricing Option
      Pricing Plans
      • Not Available
      • Not Available

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      Expert's Review generated by AI

      No Expert ai Review available for the product

      Squaretalk is a highly versatile and efficient communication platform that caters to various industries, offering solutions for voice, text, and SMS with seamless integration capabilities. Users ...Read more

      Pros and Cons
      • Squaretalk offers a platform that can be tailored to any industry, providing solutions for voice, text, and SMS to enhance flexibility and transparency.

      • The platform's autodialer and efficient system improve sales team productivity by minimizing waiting times and call drops.

      • Squaretalk combines powerful features with a simple interface, revolutionizing daily operations for users.

      • Seamless integration with various business tools like Salesforce and Hubspot, ensuring real-time data synchronization and an intuitive user interface for new team members.

      • Newcomers may find the richness of features and customizations in Squaretalk intimidating and complex without adequate support.

      • Limited selection in the Marketplace for additional apps and connectors may restrict users from accessing advanced functionalities.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Videos
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      3 Videos

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      3 Videos

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither BlackLab nor Squaretalk offers a free trial.

      BlackLab is designed for Individuals, Large Enterprises, Medium Business and Small Business.

      Squaretalk is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both BlackLab and Squaretalk are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to BlackLab includes XCALLY, uContact, Call Center Studio, Dialpad Contact Center, VCC Live, Channels, Vonage Contact Center, RingCentral Contact Center, Whelp and MyOperator.

      Some top alternatives to Squaretalk includes FIVE CRM, Novanet Cloud Contact Center, Call Center Studio, Aircall, UJET, Dialpad Contact Center, VCC Live, Vonage Contact Center and RingCentral Contact Center.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].