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BirdEye - Reputation Management Software
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Overview

Description

BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most ... Read More

Hootsuite Enterprise integrates social media management into team's workflow. Get a complete picture of everything happening across all the social networks from one dashboard and ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.6/10

9.8/10

User Ratings
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Software Demo

Demo

Features

Total Features

14 Features

24 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          hootsuite pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1819

          Very Good

          58

          Good

          4

          Poor

          1

          Terible

          2

          Excellent

          1471

          Very Good

          808

          Good

          219

          Poor

          83

          Terible

          349

          Expert's Review generated by AI

          The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Exceptional support team that guides users step-by-step and ensures they feel in control.

          • Effective Google review system that boosts business reputation with increased visibility.

          • Friendly and patient customer service representatives who make complex tasks easy to understand.

          • Quick response times and prompt assistance from the support team.

          • The richness of features may be overwhelming for new users without adequate support.

          • Limited customization options and marketplace offerings for advanced functionalities.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Marketo

          Marketo

          Nokia

          Nokia

          The British Museum

          The British Museum

          Media and Screenshots

          Screenshots
          screenshots

          8 Screenshots

          Hootsuite Timeline

          5 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both BirdEye and Hootsuite offer a Free Trial.

          BirdEye is designed for Large Enterprises, Medium Business and Small Business.

          Hootsuite is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing details for both BirdEye and Hootsuite are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to BirdEye includes ReviewBuzz, Podium, Reputation Desk, Reputation.com, Trustpilot, ChatMeter, Reptrics, Reputation Studio, ReviewRev and ReviewGain.

          Some top alternatives to Hootsuite includes Zoho Social, Crowdfire, SocialBee, Hubspot Marketing Hub, Zoho Connect, Zoho Cliq, Buffer, Sprout Social, Planable, Later, SocialPilot, MavSocial, CloudSocial, SocialHub and SendPilot.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].