Bigin by Zoho CRM vs Zendesk Sell Comparison
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Zendesk Sell
Starting at $19 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing based on specific triggers, set u…
Bigin by Zoho CRM leads on user satisfaction with a 4.6-star rating across 294 reviews.
Bigin by Zoho CRM vs Zendesk Sell — at a glance
| Feature | Bigin by Zoho CRM | Zendesk Sell |
|---|---|---|
| Rating | 4.6 / 5 | 4.5 / 5 |
| Reviews | 294 | 475 |
| Starting price | $7 /User/Month | $19 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Small Business | Large Enterprises, Medium Business, Small Business |
| Category | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global |
Key differences between Bigin by Zoho CRM and Zendesk Sell
- Pricing: Bigin by Zoho CRM starts at $7 /User/Month, while Zendesk Sell starts at $19 /User/Month.
- Target audience: Bigin by Zoho CRM is built for Small Business, while Zendesk Sell targets Large Enterprises and Medium Business.
- User satisfaction: Bigin by Zoho CRM scores higher with a 4.6-star average.
- Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zendesk Sell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Bigin by Zoho CRM vs Zendesk Sell — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Small Business
Best for SMB sales teams needing easy, integrated CRM with automation.
- You want a simple, user-friendly CRM with minimal learning curve.
- You need seamless integration with Zendesk Support and popular tools like G-Suite and Mailchimp.
- You require robust automation to reduce manual sales tasks and streamline workflows.
- Your enterprise demands highly customizable workflows and advanced reporting.
- You rely heavily on advanced bulk email or phone system integrations without third-party tools.
Bigin by Zoho CRM typically suits Small Business. Zendesk Sell tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM | Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing ... Read More about Zendesk Sell |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 9.0/10 | 9.1/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | 1-50 employees51-500 employees |
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Demo |
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How do Bigin by Zoho CRM and Zendesk Sell Compare on Features?
Total Features | 10 Features | 29 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
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Compare Bigin by Zoho CRM and Zendesk Sell on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✓ Yes |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Bigin by Zoho CRM User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zendesk Sell for its ease of use and integration capabilities but note limitations in customization and occasional performance issues. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Antech Microsystem Pvt.Ltd  Investacc  Hire |  Intermind  Stapples  Freshly |
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Media and Screenshots
Screenshots |  1 Screenshots | No screenshots available. |
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Videos |  2 Videos |  2 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Bigin by Zoho CRM or Zendesk Sell?
- Bigin by Zoho CRM edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Bigin by Zoho CRM and Zendesk Sell offer a free trial?
- Yes, both Bigin by Zoho CRM and Zendesk Sell offer a free trial.
- What is the starting price of Bigin by Zoho CRM vs Zendesk Sell?
- Bigin by Zoho CRM starts at $7 /User/Month. Zendesk Sell starts at $19 /User/Month.
- What are the top alternatives to Bigin by Zoho CRM?
- Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.
- What are the top alternatives to Zendesk Sell?
- Top alternatives to Zendesk Sell include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Salesforce.