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Bigin by Zoho CRM vs sales-i Comparison

Last updated:

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

sales-i

4.3(70 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Sales-i is a comprehensive software platform for monitoring the sales performance of wholesale, distribution and manufacturing businesses. With this easy-to-use tool, you can create focused sales and keep track of progre…

Bigin by Zoho CRM leads on user satisfaction with a 4.6-star rating across 243 reviews.

Bigin by Zoho CRM vs sales-i — at a glance

FeatureBigin by Zoho CRMsales-i
Rating4.6 / 54.3 / 5
Reviews24370
Starting price$7 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forSmall BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareSales Enablement Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsGDPR
Data residencyGlobalUS

Key differences between Bigin by Zoho CRM and sales-i

  • Pricing: Bigin by Zoho CRM starts at $7 /User/Month. sales-i pricing is not publicly listed.
  • Free trial: Bigin by Zoho CRM offers a free trial; sales-i does not.
  • Target audience: Bigin by Zoho CRM is built for Small Business, while sales-i targets Large Enterprises and Medium Business.
  • User satisfaction: Bigin by Zoho CRM scores higher with a 4.6-star average.
  • Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; sales-i supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Bigin by Zoho CRM vs sales-i — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Bigin by Zoho CRM

Best for

Small Business

sales-i

Best for wholesale and manufacturing sales performance with real-time analytics.

Choose if
  • You manage sales teams in wholesale, distribution, or manufacturing sectors.
  • You need intuitive dashboards that simplify sales reporting and reduce errors.
  • You want integrated CRM features to enhance customer relationship management.
Consider alternatives if
  • You require transparent, out-of-the-box pricing or self-serve onboarding options.
  • You are a very small business with fewer than 50 employees.

Bigin by Zoho CRM typically suits Small Business. sales-i tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Sales-i is a comprehensive software platform for monitoring the sales performance of wholesale, distribution and manufacturing businesses. With this easy-to-use tool, you can create focused ... Read More about sales-i

Entry Level Pricing

  • Starts from $7 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.0/10

8.9/10

User Ratings

Based on verified Spotsaas reviews

4.26

(70)

Best Company Size

50-500 employeesMedium Business
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

sales-i

  • Sales Insights: Sales-i gives you real-time data analytics, letting your team identify trends and opportunities that drive revenue growth. You'll understand customer behaviors and preferences more clearly, helping you make informed decisions.
  • Simplified Reporting: Sales-i's intuitive dashboard makes reporting easy. Managers and administrators can generate complete reports in just a few clicks, saving time and reducing errors.
  • Improved Customer Relationships: Sales-i's CRM capabilities let you build stronger relationships with your clients. Personalized communication and recommendations designed for individual needs lead to higher customer satisfaction and loyalty.
Best fit

Best fit

sales-i

  • 50 to 500 employees
  • Sales Automation, SaaS, Consulting, and Revtech
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

sales-i

  • Users may seek alternatives if they require more advanced analytics features that offer deeper insights into sales data, enabling better decision-making and strategy formulation tailored to their specific business needs.
  • Some organizations might find sales-i's pricing structure less competitive, prompting them to explore more cost-effective solutions that still provide robust sales management and reporting capabilities without compromising on quality.
  • Businesses with unique industry requirements may look for alternatives that offer specialized functionalities or integrations tailored to their specific processes, ensuring seamless operation within their existing systems.

Software Demo

Demo

No software demo available

sales-i has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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How do Bigin by Zoho CRM and sales-i Compare on Features?

Total Features

10 Features

11 Features

Unique Features

No unique features

No unique features

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Compare Bigin by Zoho CRM and sales-i on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7 , Billed Yearly
      • Not Available

      Pricing Plans

      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      • Not Available

      Pricing Page

      Bigin by Zoho CRM pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Bigin by Zoho CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      204

      66

      7

      1

      1

      78

      42

      20

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

      What buyers like

      • Simple design with a short learning curve — accessible for non-technical users.
      • Pricing targets startups and small businesses with core CRM features at low cost.
      • Pipeline management and workflow automation reduce manual steps in sales processes.

      Common complaints

      • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
      • Lacks advanced features needed by larger enterprises or complex workflows.
      • Customer support availability is inconsistent, affecting issue resolution during critical moments.

      Buyer sentiment

      Users generally appreciate Sales-i for its insightful analytics and ease of reporting, though some express concerns about pricing transparency and limited trial options.

      What buyers like

      • Ease of use
      • Data-driven sales insights
      • Streamlined reporting

      Common complaints

      • Lack of pricing transparency
      • Absence of free trial or free plan

      Pros and Cons

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      • Real-time sales data analytics providing actionable insights

      • Intuitive dashboards that simplify reporting and reduce errors

      • CRM features that enhance customer relationship management

      • Pricing is quotation-based with no public pricing information

      • Limited information on advanced customization or integrations

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Bigin by Zoho CRM or sales-i? Tell buyers what actually differs.

      List of Customers

      Customers

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      No Customers information available.

      Media and Screenshots

      Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Bigin by Zoho CRM and sales-i in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Bigin by Zoho CRM or sales-i?
      Bigin by Zoho CRM edges out the other on user ratings (4.6 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Bigin by Zoho CRM and sales-i offer a free trial?
      Bigin by Zoho CRM offers a free trial. sales-i does not.
      What is the starting price of Bigin by Zoho CRM vs sales-i?
      Bigin by Zoho CRM starts at $7 /User/Month. sales-i starts at Contact for pricing.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include Creatio CRM, ClickUp, Zoho CRM, Freshsales, Agentforce Sales (formerly Salesforce Sales Cloud).
      What are the top alternatives to sales-i?
      Top alternatives to sales-i include SalesCRM, Sales Desk, SalesUp! CRM, Prezentor, Veelo.