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Bigin by Zoho CRM vs Pipeliner CRM Comparison

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Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Pipeliner CRM

4.7(595 reviews)

Starting at $65 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Pipeliner CRM Software is an online customer relationship management system that uses advanced technology to keep your business organized and your client database updated and up to date. The Pipeliner CRM software can be…

Pipeliner CRM leads on user satisfaction with a 4.7-star rating across 595 reviews.

Bigin by Zoho CRM vs Pipeliner CRM — at a glance

FeatureBigin by Zoho CRMPipeliner CRM
Rating4.6 / 54.7 / 5
Reviews294595
Starting price$7 /User/Month$65 /User/Month
Free trial Yes Yes
Free version No No
Best forSmall BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPR
Data residencyGlobalGlobal

Key differences between Bigin by Zoho CRM and Pipeliner CRM

  • Pricing: Bigin by Zoho CRM starts at $7 /User/Month, while Pipeliner CRM starts at $65 /User/Month.
  • Target audience: Bigin by Zoho CRM is built for Small Business, while Pipeliner CRM targets Large Enterprises and Medium Business.
  • User satisfaction: Pipeliner CRM scores higher with a 4.7-star average.
  • Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Pipeliner CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Bigin by Zoho CRM vs Pipeliner CRM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Bigin by Zoho CRM

Best for

Small Business

Pipeliner CRM

Best for sales teams needing a visual, customizable CRM with offline access.

Choose if
  • You want an intuitive visual pipeline to easily track sales processes.
  • Your team requires highly customizable dashboards and robust analytics.
  • You need offline and mobile CRM access for work without internet.
Consider alternatives if
  • You require fast, seamless email and contact synchronization.
  • You depend on frequent automated customized report delivery via email.

Bigin by Zoho CRM typically suits Small Business. Pipeliner CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Pipeliner CRM Software is an online customer relationship management system that uses advanced technology to keep your business organized and your client database updated and up to date. ... Read More about Pipeliner CRM

Entry Level Pricing

  • Starts from $7 , Billed Yearly
  • Starts from $65

Free Trial Availability

SpotScore

What's this? ↗

9.0/10

9.1/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)

Best Company Size

50-500 employeesMedium to Large Enterprises
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Pipeliner CRM

  • Intuitive Visual Pipeline: Pipeliner CRM's visual pipeline interface lets managers track sales processes at a glance. This helps you identify bottlenecks and optimize workflows, leading to better decision-making.
  • Reporting & Analytics: The analytics tools provide real-time insights into your sales performance. Customizable dashboards let administrators design reports that match your specific business goals, supporting more strategic planning.
  • Improved Collaboration: Pipeliner helps team members share information easily. Better communication across departments creates a more unified approach to reaching sales targets.
Best fit

Best fit

Pipeliner CRM

  • 50 to 500 employees.
  • Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting.
  • Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
Watchouts

Reasons buyers look elsewhere

Pipeliner CRM

  • Pricing runs 15–20% higher than Salesforce or HubSpot for comparable feature sets, making it less attractive for budget-conscious teams
  • Customization options are limited compared to Salesforce or Microsoft Dynamics, forcing growing organizations to switch platforms
  • UI navigation requires more clicks than Pipedrive or Monday.com to complete common tasks like logging calls or updating deal stages

Software Demo

Demo

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How do Bigin by Zoho CRM and Pipeliner CRM Compare on Features?

Total Features

10 Features

9 Features

Unique Features

No unique features

No unique features

Get Quote

Compare Bigin by Zoho CRM and Pipeliner CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7 , Billed Yearly
      • $65

      Pricing Plans

      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      • Not Available

      Pricing Page

      Bigin by Zoho CRM pricing
      Pipeliner CRM pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Bigin by Zoho CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      204

      66

      7

      1

      1

      415

      55

      10

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

      What buyers like

      • Simple design with a short learning curve — accessible for non-technical users.
      • Pricing targets startups and small businesses with core CRM features at low cost.
      • Pipeline management and workflow automation reduce manual steps in sales processes.

      Common complaints

      • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
      • Lacks advanced features needed by larger enterprises or complex workflows.
      • Customer support availability is inconsistent, affecting issue resolution during critical moments.

      Buyer sentiment

      Overall, buyers praise Pipeliner CRM for its intuitive visual interface, robust reporting, and offline capabilities, though some find initial navigation challenging and desire better reporting features.

      What buyers like

      • Ease of use
      • Customizable reporting
      • Offline and mobile access

      Common complaints

      • Complex initial navigation
      • Limitations in data editing and reporting features

      Pros and Cons

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      • Intuitive visual pipeline interface for easy sales process tracking

      • Highly customizable dashboards and robust reporting & analytics

      • Offline and mobile capabilities ensuring access without network

      • Limitations in editing or revising saved information

      • Initial navigation can be overwhelming without thorough onboarding

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Bigin by Zoho CRM or Pipeliner CRM? Tell buyers what actually differs.

      List of Customers

      Customers

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      Choice Hotels Asia-Pac

      Choice Hotels Asia-Pac

      Mactech

      Mactech

      Drummond

      Drummond

      Media and Screenshots

      Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      Benefits of Pipeliner CRM

      5 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      4 Videos

      Top Alternatives to Bigin by Zoho CRM and Pipeliner CRM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Bigin by Zoho CRM or Pipeliner CRM?
      Pipeliner CRM edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Bigin by Zoho CRM and Pipeliner CRM offer a free trial?
      Yes, both Bigin by Zoho CRM and Pipeliner CRM offer a free trial.
      What is the starting price of Bigin by Zoho CRM vs Pipeliner CRM?
      Bigin by Zoho CRM starts at $7 /User/Month. Pipeliner CRM starts at $65 /User/Month.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.
      What are the top alternatives to Pipeliner CRM?
      Top alternatives to Pipeliner CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.