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Avoma vs ConvergeHub vs Bigin by Zoho CRM Comparison

Last updated:

Avoma

4.8(370 reviews)

Starting at $70 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Avoma is a powerful meeting assistant powered by AI, creating intelligent customer meetings and resulting in better business outcomes. Utilize data-driven trends from competitors, objection handling and feature-ask servi…

ConvergeHub

4.6(37 reviews)

Starting at $9 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ConvergeHub is an all-in-one CRM for small to mid-sized businesses that want to consolidate sales, marketing, service, and billing in a single cloud platform. It eliminates the need for separate tools by combining pipeli…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Avoma leads on user satisfaction with a 4.8-star rating across 370 reviews.

Avoma vs ConvergeHub vs Bigin by Zoho CRM — at a glance

FeatureAvomaConvergeHubBigin by Zoho CRM
Rating4.8 / 54.6 / 54.6 / 5
Reviews37037294
Starting price$70 /User/Month$9 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryConversation Intelligence SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2
Data residencyUSGlobalGlobal

Key differences between Avoma and ConvergeHub

  • Pricing: Avoma starts at $70 /User/Month, while ConvergeHub starts at $9 /User/Month.
  • Target audience: Avoma is built for Large Enterprises and Medium Business, while ConvergeHub targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Avoma scores higher with a 4.8-star average.
  • Deployment: Avoma supports SaaS/Web/Cloud; ConvergeHub supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Avoma vs ConvergeHub vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Conversation Intelligence Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Avoma - Conversation Intelligence Software
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ConvergeHub - CRM Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Avoma

Best for sales and customer success teams needing AI-driven meeting insights.

Choose if
  • You want AI-powered transcription with actionable insights like objections and pain points.
  • Your team benefits from searchable meeting recordings and easy access to top rep talk tracks.
  • You need streamlined notes focused on business outcomes, next steps, and competitor trends.
Consider alternatives if
  • Your company rarely holds customer or internal meetings requiring detailed analysis.
  • You only need simple note-taking without AI-generated insights or analytics.

ConvergeHub

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Avoma typically suits Large Enterprises and Medium Business. ConvergeHub tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Avoma is a powerful meeting assistant powered by AI, creating intelligent customer meetings and resulting in better business outcomes. Utilize data-driven trends from competitors, objection ... Read More about Avoma

ConvergeHub is an all-in-one CRM for small to mid-sized businesses that want to consolidate sales, marketing, service, and billing in a single cloud platform. It eliminates the need for ... Read More about ConvergeHub

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $70 , Billed Yearly
  • Starts from $9
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

Not Available

8.9/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.6

(37)

4.57

(294)

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Avoma has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Avoma, ConvergeHub and Bigin by Zoho CRM Compare on Features?

Total Features

12 Features

10 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Avoma, ConvergeHub and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $70 , Billed Yearly
        • $9
        • $7 , Billed Yearly

        Pricing Plans

        • Premium

          • Everything in Plus

          • SMB CRMs & Dialer Integration

          • Conversation Intelligence

          Show more +

        • Business

          • Everything in Premium

          • Salesforce CRM Integration

          • Revenue Intelligence & Coaching

          Show more +

        • Enterprise

          • Everything in Business

          • Implementation Success

          • Custom Data Retention

          Show more +

        • Browse all pricing plans
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Avoma pricing
        ConvergeHub pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Avoma vs ConvergeHub User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        837

        241

        10

        4

        0

        28

        3

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally praise Avoma for its AI-driven meeting insights and note-taking capabilities, though some express concerns about pricing transparency and setup complexity.

        What buyers like

        • AI-powered transcription and notes
        • Insightful meeting analytics
        • Improved meeting productivity

        Common complaints

        • Pricing opacity
        • Initial learning curve

        Buyer sentiment

        Buyer sentiment is very strong across 31 reviews, with consistently positive feedback.

        What buyers like

        • Cost-effective and feature-rich CRM, suitable for small and mid-sized businesses on a budget.
        • Integrates multiple functionalities in one platform—sales, marketing, billing, support, and data centralization—leading to time and cost savings.
        • Highly customizable with automation tools for tailoring processes to specific business needs.

        Common complaints

        • User interface (UI) feels outdated and lacks modern aesthetics, though improvements are reportedly in development.
        • Some users experience a learning curve, especially new CRM adopters, although resources ease this process.
        • Limited native integrations for specific third-party apps, requiring workarounds for niche functionalities.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • AI-powered meeting transcription and note generation

        • Ability to extract actionable insights like objections and pain points

        • Easy access to talk tracks and searchable meeting recordings

        • Pricing details are not publicly available, requiring sales contact

        • May have a learning curve for teams new to AI meeting assistants

        • Combines multiple business functions in one platform.

        • Streamlines operations for small to medium businesses.

        • User-friendly design facilitates quick onboarding.

        • May lack depth in specific features.

        • Not ideal for very large organizations.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Avoma, ConvergeHub, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Avoma AI Notes Transcript

        1 Screenshots

        No screenshots available.

        Videos

        No videos available.

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Avoma or ConvergeHub?
        Avoma edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Avoma and ConvergeHub offer a free trial?
        Yes, both Avoma and ConvergeHub offer a free trial.
        What is the starting price of Avoma vs ConvergeHub?
        Avoma starts at $70 /User/Month. ConvergeHub starts at $9 /User/Month.
        What are the top alternatives to Avoma?
        Top alternatives to Avoma include Fireflies.ai, AIRA, Konverse AI, Goodmeetings.ai, q&ai Technologies.
        What are the top alternatives to ConvergeHub?
        Top alternatives to ConvergeHub include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, HubSpot CRM.