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Compare atSpoke vs IBM Control Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

atSpoke - Service Desk Software

atSpoke

(62)
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IBM Control Desk - Service Desk Software

IBM Control Desk

(15)
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Overview
Affiliate Disclosure

Description

The atSpoke Service Desk Software is the leading platform for Learning Organizations. atSpoke gives organizations a way to build a culture of service, dramatically improve customer ... Read More

IBM Control Desk is a complete, network-based help desk and service desk software with integrated asset management capabilities. Control Desk will identify and manage assets at the time ... Read More

Entry Level Pricing
  • Starts from $5
  • Not Available
Free Trial Availability
  • No free trial
  • Free Trial available
User Ratings

4.5

(117)

4.6

(20)
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Software Demo

Demo

IBM Control Desk has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Pricing

Pricing Option
      Starting From
      • $5
      • Not Available
      Pricing Plans
      • Not Available
      • Not Available
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
      Get Quote
      Get Quote

      User Reviews

      User Ratings

      4.5

      (based on 117 reviews)

      4.6

      (based on 20 reviews)
      Rating Distribution

      Excellent

      40

      Very Good

      20

      Good

      2

      Poor

      0

      Terible

      0

      Excellent

      7

      Very Good

      7

      Good

      0

      Poor

      0

      Terible

      1

      Expert's Review generated by AI

      No Expert ai Review available for the product

      IBM Control Desk has received positive feedback over the past year, with users praising its ability to manage multivendor multicloud environments efficiently. The tool stands out for its ...Read more

      Pros and Cons

      • Streamlines IT service management with robust control features, enhancing efficiency and solution comprehensiveness.

      • Great customer service with a supportive team that aids in a smooth onboarding process.

      • Provides mind-blowing management tools, making work easier and optimizing asset utilization.

      • Offers intuitive and easy-to-use features with powerful workflow for process automation and efficiency improvement.

      • Some users find the richness of features and customizations complex without adequate support, potentially intimidating newcomers.

      • Limited marketplace selection for additional apps and connectors may restrict access to advanced functionalities.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Integrations

      Integration with other apps
      BambooHR
      BambooHR

      4.2

      (1427 reviews)
      Workday HCM
      Workday HCM

      4.1

      (3235 reviews)
      Jira
      Jira

      4.4

      (17380 reviews)

      No Integration information available.

      Customers

      Customers
      Fortune

      Fortune

      Drift

      Drift

      Glossier

      Glossier

      No Customers information available.

      Media and Screenshots

      Videos
      video-0

      1 Videos

      No videos available.

      Alternatives

      Alternatives
      Okta - Identity and Access Management (IAM) Software
      Okta

      4.3

      SailPoint IdentityNow - Identity and Access Management (IAM) Software
      SailPoint IdentityNow

      4.4

      PeoplePlatform - Identity and Access Management (IAM) Software
      PeoplePlatform

      4.5

      Freshservice - Service Desk Software
      Freshservice

      4.4

      ManageEngine ServiceDesk Plus - Service Desk Software
      ManageEngine ServiceDesk Plus

      4.2

      SolarWinds Service Desk - Service Desk Software
      SolarWinds Service Desk

      4.4

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      IBM Control Desk offers Free Trial, but atSpoke does not.

      atSpoke is designed for Large Enterprises, Medium Business and Small Business.

      IBM Control Desk is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of atSpoke begins at $5/User/Month, while pricing details for IBM Control Desk are unavailable.

      Some top alternatives to atSpoke includes Okta, SailPoint IdentityNow, PeoplePlatform, Oracle Identity Management, One Identity, OneLogin, Teamstack, Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Halo Service Desk and Auth0.

      Some top alternatives to IBM Control Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, Micro Focus Service Manager, SeamlessDesk, HelpDesk, TOPdesk, Sitehelpdesk and Max HelpDesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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      Louisville, Kentucky 40223, USA

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA