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Apptentive vs Retently Comparison

Last updated:

Apptentive

4.6(20 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Apptentive is an advanced mobile customer feedback platform that helps to track customer sentiments and collect invaluable feedback throughout the customer journey. This powerful programme ensures client retention and gr…

Retently

4.9(67 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Retently is an online survey and feedback tool that lets teams send surveys, collect responses, and view results in one place. It offers privacy controls over which information is shared, with a free tier available for g…

Retently leads on user satisfaction with a 4.9-star rating across 67 reviews.

Apptentive vs Retently — at a glance

FeatureApptentiveRetently
Rating4.6 / 54.9 / 5
Reviews2067
Starting priceContact for pricing$79 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
Certifications——
Data residencyGlobalUS

Key differences between Apptentive and Retently

  • Pricing: Retently starts at $79 /Month. Apptentive pricing is not publicly listed.
  • Free trial: Retently offers a free trial; Apptentive does not.
  • User satisfaction: Retently scores higher with a 4.9-star average.
  • Deployment: Apptentive supports SaaS/Web/Cloud; Retently supports SaaS/Web/Cloud.

Apptentive vs Retently — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Apptentive - New SaaS Software
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Retently - Survey/ User Feedback Software
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Apptentive vs Retently: Biggest differences

Start here before you go deeper into features.

Apptentive

Best for

Large Enterprises, Medium Business, Small Business

Retently

Best for

Large Enterprises, Medium Business, Small Business

Apptentive typically suits Large Enterprises and Medium Business. Retently tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Apptentive is an advanced mobile customer feedback platform that helps to track customer sentiments and collect invaluable feedback throughout the customer journey. This powerful programme ... Read More about Apptentive

Retently is an online survey and feedback tool that lets teams send surveys, collect responses, and view results in one place. It offers privacy controls over which information is shared, ... Read More about Retently

Entry Level Pricing

  • Not Available
  • Starts from $79 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

SpotScore

What's this? ↗

Not Available

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.63

(20)

4.9

(67)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Apptentive has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Apptentive and Retently Compare on Features?

Total Features

5 Features

10 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Apptentive and Retently on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $79 , Billed Yearly

      Pricing Plans

      • Not Available
      • Essential

        • 3 survey campaigns

        • 3 user seats

        • Email support

        Show more +

      • Professional

        • 10 survey campaigns

        • 10 user seats

        • Includes features of the Basic plan, plus

        Show more +

      • Ultimate

        • 20 survey campaigns

        • 20 user seats

        • Includes features of Professional plan, plus

        Show more +

      • Browse all pricing plans

      Pricing Page

      Pricing information not available

      Retently pricing

      Apptentive vs Retently: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Apptentive vs Retently Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Apptentive User Reviews & Rating Comparison

      User Ratings

      4.9

      (based on 67 reviews)

      Rating Distribution

      26

      4

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 30 reviews, with consistently positive feedback.

      What buyers like

      • Secure data interoperability
      • Cutting-edge security features
      • Role-based access control

      Common complaints

      • May require technical expertise
      • Limited to IoT applications
      • Pricing may be high for small businesses

      Buyer sentiment

      Buyer sentiment is very strong across 67 reviews, with consistently positive feedback.

      What buyers like

      • User-friendly interface
      • Privacy-focused
      • Talent Marketplace access

      Common complaints

      • Limited advanced features
      • Basic analytics tools
      • Not suitable for large-scale surveys

      Pros and Cons

      • Facilitates secure data interoperability

      • Offers advanced security features for data protection

      • Compatible with various cloud services

      • Technical expertise may be needed for implementation

      • Focus is primarily on IoT applications

      • User-friendly design enhances accessibility.

      • Focus on privacy builds user trust.

      • Access to a talent marketplace adds value.

      • Limited features may not meet all needs.

      • Basic analytics might restrict insights.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Apptentive or Retently? Tell buyers what actually differs.

      Apptentive and Retently Customers

      Customers

      Alaska

      Alaska

      Zillow

      Zillow

      Dunkin

      Dunkin

      VTEX

      VTEX

      Chargify

      Chargify

      Splitit

      Splitit

      Media and Screenshots

      Screenshots

      Target Customers

      4 Screenshots

      CX Rating screenshot

      7 Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to Apptentive and Retently in 2026

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      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Apptentive or Retently?
      Retently edges out the other on user ratings (4.9 vs 4.6). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Apptentive and Retently offer a free trial?
      Retently offers a free trial. Apptentive does not.
      What is the starting price of Apptentive vs Retently?
      Apptentive starts at Contact for pricing. Retently starts at $79 /Month.
      What are the top alternatives to Apptentive?
      Top alternatives to Apptentive include Remesh, Astute VoC, User Interviews, Voxpopme, Doorbell.io.
      What are the top alternatives to Retently?
      Top alternatives to Retently include Nicereply, Mopinion, Alium, Inquisium, Checkbox Survey.