Allscripts EHR vs Epic vs NextGen Healthcare EHR vs Athenahealth EHR Comparison
Allscripts EHR
Starting at Contact for pricing
- Individuals
- Large Enterprises
Allscripts EHR is a comprehensive electronic record-keeping software designed for health professionals, hospitals and health clinics. It serves as a one-stop solution for all their record-keeping needs, including schedul…
Epic
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Epic is a software that offers a great patient experience with a bevy of helpful tools. It features MyChart, which allows patients to quickly locate valuable health information, and even text with doctors, complete quest…
NextGen Healthcare EHR
Starting at Contact for pricing
- Large Enterprises
- Medium Business
NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored for practices of all sizes, it o…
Athenahealth EHR
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation enabling users to excel in providing q…
Epic leads on user satisfaction with a 4.3-star rating across 884 reviews.
Allscripts EHR vs Epic vs NextGen Healthcare EHR vs Athenahealth EHR — at a glance
| Feature | Allscripts EHR | Epic | NextGen Healthcare EHR | Athenahealth EHR |
|---|---|---|---|---|
| Rating | 3.4 / 5 | 4.3 / 5 | — | 3.3 / 5 |
| Reviews | 63 | 884 | — | 26 |
| Starting price | Contact for pricing | Contact for pricing | Contact for pricing | Contact for pricing |
| Free trial | No | No | No | No |
| Free version | No | No | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | EHR Software | EHR Software | EHR Software | EHR Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | — | — | — |
| Support modes | 24/7 (Live rep), Online | Online | Online | Online |
| Certifications | HIPAA | HIPAA | SOC 2, HIPAA | SOC 2, HIPAA, GDPR |
| Data residency | US | US | Global | US |
Key differences between Allscripts EHR and Epic
- Target audience: Allscripts EHR is built for Individuals and Large Enterprises, while Epic targets Large Enterprises and Medium Business.
- User satisfaction: Epic scores higher with a 4.3-star average.
- Deployment: Allscripts EHR supports SaaS/Web/Cloud; Epic supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Allscripts EHR vs Epic vs NextGen Healthcare EHR vs Athenahealth EHR — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most EHR Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Individuals, Large Enterprises, Medium Business
Best for large healthcare systems needing comprehensive, integrated EHR solutions.
- You operate a hospital or multi-hospital health system requiring enterprise-grade features.
- Your team includes physicians, nurses, and IT analysts needing advanced clinical decision support.
- You want robust patient engagement tools like MyChart for improved communication and education.
- You run a small clinic or solo practice needing a simple, low-cost EHR solution.
- You require quick, low-complexity implementation without extensive resource investment.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Allscripts EHR typically suits Individuals and Large Enterprises. Epic tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Allscripts EHR is a comprehensive electronic record-keeping software designed for health professionals, hospitals and health clinics. It serves as a one-stop solution for all their ... Read More about Allscripts EHR | Epic is a software that offers a great patient experience with a bevy of helpful tools. It features MyChart, which allows patients to quickly locate valuable health information, and even ... Read More about Epic | NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored ... Read More about NextGen Healthcare EHR | Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation ... Read More about Athenahealth EHR |
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User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | — | 500+ EmployeesMedium Business | 50 – 1,000+ Employees | 5–50 Employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
- Highly Comprehensive & Integrated Platform: From clinical documentation and e-prescribing to revenue cycle management and patient engagement via MyChart, Epic covers the full healthcare continuum across all specialties
- Advanced Decision Support & Scalability: Epic’s AI-driven tools, standardized order sets, and robust analytics support clinical decision-making. The platform scales effectively to large hospitals and health systems
- Strong Mobile & Patient Engagement Ecosystem: MyChart, along with clinician mobile apps like Haiku and Canto, provides flexible access for staff and patients, enhancing engagement across devices
- Comprehensive feature-rich platform: Includes patient portal, specialty-specific workflows, practice management, e‑prescribing, and revenue cycle management—all under one cloud-based system.
- Customizable and scalable: Highly adaptable templates, smart phrases, and specialty modules make it a solid fit for diverse healthcare settings from outpatient to hospitals.
- Integrated patient engagement & mobility: Secure messaging, appointment management, mobile access, and population health tools improve patient experience and provider efficiency.
- Integrated billing and scheduling: Athenahealth provides seamless integration between billing, scheduling, and clinical documentation, streamlining administrative tasks and reducing errors.
- Cloud-based accessibility: Being a cloud-based platform, Athenahealth allows healthcare providers to access patient records and manage workflows remotely, enhancing flexibility and continuity of care.
- Regulatory compliance support: The system is designed to help practices comply with healthcare regulations, including HIPAA, by incorporating necessary features such as secure messaging and audit trails.
Best fit
No best-fit guidance available yet.
- 500+ Employees
- Hospitals, Academic Medical Centers, Multi-Hospital Health Systems, Large Specialty Clinics
- Physicians, Nurses, IT Systems Analysts, Revenue Cycle Managers, Chief Information Officers, Population Health Directors, Clinical Decision Support Leads
- 50 – 1,000+ Employees
- Healthcare, Ambulatory Care, Specialty Clinics, Community Hospitals, Group Practices
- Physicians, Nurse Practitioners, Practice Managers, Medical Billers, Health IT Staff, Care Coordinators
- 5–50 Employees
- General Medical Practices, Family Medicine, Internal Medicine, Pediatrics, Multispecialty Clinics
- Physicians, Medical Assistants, Practice Managers, Billing Specialists, IT Support Staff
Reasons buyers look elsewhere
No alternatives guidance available yet.
- Epic is notorious for its steep price tag—software, implementation, training, and ongoing support can reach hundreds of millions for large systems. Upgrades alone can cost 40–50% of the initial investment, making long-term costs unpredictable. This can deter smaller organizations.
- Although feature-rich, Epic’s interface can be overwhelming. Frequent UI updates and redundant navigation paths can frustrate users, slowing down workflow and increasing time spent navigating the system .
- Epic excels within its own ecosystem (Care Everywhere, MyChart) but has been slower and more restrictive with external data exchange. This has drawn criticism and even antitrust scrutiny.
- The interface requires significant time to master, especially for users transitioning from more intuitive platforms.
- Tasks like rescheduling appointments often involve multiple steps, increasing administrative burden.
- Users report delays and system sluggishness—sometimes exacerbated by server load or internet bandwidth issues.
- While Athenahealth offers some degree of customization, many users find it insufficient for tailoring workflows and templates to specific practice needs. This limitation can hinder efficiency and adaptability.
- Users have reported instances of system lag and slow loading times, which can disrupt clinical workflows and reduce productivity.
- The platform's complexity necessitates comprehensive training for staff, which can be time-consuming and may temporarily disrupt practice operations.
Software Demo
Demo |  Epic has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Allscripts EHR, Epic, NextGen Healthcare EHR and Athenahealth EHR Compare on Features?
Total Features | 0 Features | 6 Features | 9 Features | 7 Features |
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Unique Features | No features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Allscripts EHR, Epic, NextGen Healthcare EHR and Athenahealth EHR on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | — | — |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Allscripts EHR vs Epic vs NextGen Healthcare EHR User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |||
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Rating Distribution | ||||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed across 87 reviews, so it is worth reviewing the tradeoffs closely. | Buyer sentiment Overall positive sentiment highlights Epic's comprehensive features and strong patient engagement, tempered by concerns about complexity and cost. What buyers like
Common complaints
| What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed across 30 reviews, so it is worth reviewing the tradeoffs closely. What buyers like
Common complaints
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Pros and Cons | No pros or cons available for this product |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | No Customers information available. |  Vision Care  KATZEN EYE GROUP  Otis R. Bowen Center for Human Services | No Customers information available. |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
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Videos |  1 Videos | No videos available. |
Alternatives
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Allscripts EHR or Epic?
- Epic edges out the other on user ratings (4.3 vs 3.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Allscripts EHR and Epic offer a free trial?
- Neither Allscripts EHR nor Epic currently lists a free trial.
- What is the starting price of Allscripts EHR vs Epic?
- Allscripts EHR starts at Contact for pricing. Epic starts at Contact for pricing.
- What are the top alternatives to Allscripts EHR?
- Top alternatives to Allscripts EHR include NextGen Healthcare EHR, Athenahealth EHR, Dr in Cloud, Vaxi Buddy, PrognoCIS.
- What are the top alternatives to Epic?
- Top alternatives to Epic include NextGen Healthcare EHR, Athenahealth EHR, ChiroSpring, BackChart, CareCloud Charts.