Act! vs Zoho CRM vs Freshsales vs Salesforce Sales Cloud - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Act! (368) Get Quote Get Quote	Zoho CRM (2471) Visit website Visit Website *sponsored	Freshsales (533) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Act! CRM Software's powerful and simple interface makes it easy to use for both desktop and mobile devices. With Act! Automatic reminders help keep you organized, keeping you up-to-date ... Read More	Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and ... Read More	Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More
Entry Level Pricing	Starts from $30	Starts from $9 , yearly	Starts from $9 , yearly
Free Trial Availability	Free Trial available	Get Free Trial	Get Free Trial
Spotsaas Score	9.1/10	9.8/10	9.3/10
User Ratings	3.6 (441)	4.1 (8849)	4.6 (1395)
	Get Quote	Visit website	Get Quote

Software Demo

Demo

How do Act!, Zoho CRM, Freshsales and Salesforce Sales Cloud Compare on Features?

Total Features	10 Features	47 Features	10 Features
Unique Features
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What Do Act!, Zoho CRM, Freshsales and Salesforce Sales Cloud Cost?

Pricing Option
Starting From	$30	$9 , yearly	$9 , yearly
Pricing Plans	Not Available	Standard $15 /user/month Get Started All the essentials: Mass email Custom modules Show more + Professional $25 /user/month Get Started Everything in Standard + Blueprint CPQ Show more + Enterprise $35 /user/month Get Started Everything in Professional + Zia — AI assistant Territory management Show more + Browse all pricing plans	Growth $11 /user/month Get Started Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels Kanban View for Contacts, Accounts, and Deals Contact Lifecycle Stages Show more + Pro $39 /user/month Get Started Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance Everything in Growth, plus Contact Scoring by Freddy AI Show more + Enterprise $71 /user/month Get Started Designed for mid to large-sized businesses needing advanced customization and governance capabilities Everything in Pro, plus Field-level Permissions Show more +
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get Quote	Visit Website	Get Quote

Act! vs Zoho CRM vs Freshsales User Reviews & Rating Comparison

User Ratings	3.6 (based on 441 reviews)	4.1 (based on 8849 reviews)	4.6 (based on 1395 reviews)
Rating Distribution	Excellent 201 Very Good 82 Good 47 Poor 12 Terible 26	Excellent 1257 Very Good 833 Good 238 Poor 69 Terible 74	Excellent 447 Very Good 73 Good 6 Poor 2 Terible 5
Expert's Review generated by AI	Act! CRM has proven itself to be a robust and reliable tool for businesses, particularly small to medium-sized enterprises, over its long history in the market. Many longtime users commend its ...Read more	Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more	Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the ...Read more
Pros and Cons	Pros and Cons of Act! Comprehensive integration capabilities, seamlessly syncing with tools like Outlook, phone systems, and other marketing software. High degree of customization, allowing users to tailor layouts and features to meet specific business needs. Intuitive and user-friendly interface, enabling efficient navigation for beginners and offering quick access to critical data. Robust contact and customer management, allowing centralized storage of all client interactions, emails, appointments, and history. Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours. Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.	Pros and Cons of Zoho CRM Easy to use with an intuitive interface requiring minimal technical expertise. Highly customizable workflows, fields, and dashboards to adapt to specific business needs. Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs). Streamlines operations by automating tasks like lead management, reminders, and communications tracking. Limited scalability and depth for larger businesses with more complex requirements. Marketplace offers fewer advanced apps or connectors compared to competitors.	Pros and Cons of Freshsales Excellent customer support, quick responsiveness, and dedicated onboarding assistance. Centralized CRM platform that organizes customer data and interactions, enhancing efficiency. Intuitive and user-friendly interface, suitable for users with varying technical expertise. Highly customizable features and automation options that streamline workflows. Occasional system lags, slowdowns, and delays in report generation or real-time data updates. Limited features in certain areas, such as web form automation and graphical reports.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	TSD Groep INEX The Sherman Sheet	Amazon EuroKids HotStar	Dunzo Dyson Grabyo

Media and Screenshots

Screenshots	No screenshots available.	4 Screenshots	35 Screenshots
Videos	5 Videos	1 Videos	3 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 monday sales CRM by monday.com Thryv 4.2	Salesforce Sales Cloud 4.4 monday sales CRM by monday.com Thryv 4.2	Salesforce Sales Cloud 4.4 monday sales CRM by monday.com Thryv 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Act! and Zoho CRM offer a Free Trial.

Act! is designed for Freelancers, Medium Business and Small Business.

Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Act! Starts at $30/User/Month whereas for Zoho CRM Starts at $9/user/month when yearly.

Some top alternatives to Act! includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, ClickUp, Freshsales, Claritysoft, SalesCRM, SalesLab CRM, SimpleCRM, FreeCRM, Client Book CRM, webCRM, CAS CRM, SalesPro CRM and LOGICRM.

Some top alternatives to Zoho CRM includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Act! vs Zoho CRM vs Freshsales vs Salesforce Sales Cloud - Which Tool Fits Your Business?

Act!

Zoho CRM

Freshsales

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Act!, Zoho CRM, Freshsales and Salesforce Sales Cloud Compare on Features?

Total Features

Unique Features

What Do Act!, Zoho CRM, Freshsales and Salesforce Sales Cloud Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Act! vs Zoho CRM vs Freshsales User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Act!

Pros and Cons of Zoho CRM

Pros and Cons of Freshsales

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure