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8x8 vs Voximplant Kit Comparison

Last updated:

8x8

Starting at $12 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The 8x8 Contact Center Operation Software is a complete contact center solution with all the tools need to provide top-quality service and delight the customers. From the agent desktop to management dashboards, it provi…

Voximplant Kit

4.8(10 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Voximplant is a cloud based contact center operations software that provides the necessary tools to build, deploy, and operate complete contact centers. Voximplant enables companies to handle customer requests in a fast…

Voximplant Kit leads on user satisfaction with a 4.8-star rating across 10 reviews.

8x8 vs Voximplant Kit — at a glance

Feature8x8Voximplant Kit
Rating4.8 / 5
Reviews3610
Starting price$12 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryContact Center Operations SoftwareContact Center Operations Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001GDPR
Data residencyGlobalGlobal

Key differences between 8x8 and Voximplant Kit

  • Pricing: 8x8 starts at $12 /User/Month. Voximplant Kit pricing is not publicly listed.
  • Free trial: 8x8 offers a free trial; Voximplant Kit does not.
  • Deployment: 8x8 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Voximplant Kit supports SaaS/Web/Cloud.

8x8 vs Voximplant Kit — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

8x8 - Contact Center Operations Software
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Voximplant Kit - Contact Center Operations Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this 8x8 vs Voximplant Kit comparison

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Biggest differences

Start here before you go deeper into features.

8x8

Best for

Large Enterprises, Medium Business, Small Business

Voximplant Kit

Best for mid-to-large contact centers needing multi-channel, integrated customer support.

Choose if
  • You require real-time integration with existing ERP/CRM systems for seamless workflows.
  • Your contact center handles customer requests across multiple communication channels.
  • You want an intuitive self-service customer care package to expand support capacity.
Consider alternatives if
  • You are a very small business with minimal customer support needs.
  • You lack existing ERP/CRM systems and need out-of-the-box solutions without complex integration.

8x8 typically suits Large Enterprises and Medium Business. Voximplant Kit tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

The 8x8 Contact Center Operation Software is a complete contact center solution with all the tools need to provide top-quality service and delight the customers. From the agent desktop to ... Read More about 8x8

Voximplant is a cloud based contact center operations software that provides the necessary tools to build, deploy, and operate complete contact centers. Voximplant enables companies to ... Read More about Voximplant Kit

Entry Level Pricing

  • Starts from $12
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.8

(10)

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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Step 1 of 4

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How do 8x8 and Voximplant Kit Compare on Features?

Total Features

5 Features

4 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare 8x8 and Voximplant Kit on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $12
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      8x8 pricing
      Voximplant Kit pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      8x8 User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      10

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Comprehensive contact center solution
      • Flexible communication tools
      • User-friendly dashboards

      Common complaints

      • Can be overwhelming for new users
      • May require customization
      • Support response times can vary

      Buyer sentiment

      Overall positive sentiment with high satisfaction but limited review volume.

      What buyers like

      • Integration capabilities
      • Multi-channel support
      • Ease of use in customer care

      Common complaints

      • Pricing transparency
      • Limited user feedback

      Pros and Cons

      • Offers a wide range of communication tools.

      • User-friendly interface for both agents and managers.

      • Initial setup may be complex.

      • Customization can be time-consuming.

      • Real-time integration with existing ERP/CRM systems

      • Multi-channel customer request handling

      • Intuitive self-service customer care package

      • Pricing is quotation based and not publicly available

      • Limited publicly available user feedback due to low rating count

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used 8x8 or Voximplant Kit? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      Leroy Merlin

      Leroy Merlin

      Hyundai

      Hyundai

      Burger King

      Burger King

      Media and Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to 8x8 and Voximplant Kit in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, 8x8 or Voximplant Kit?
      Voximplant Kit edges out the other on user ratings (4.8 vs 0.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do 8x8 and Voximplant Kit offer a free trial?
      8x8 offers a free trial. Voximplant Kit does not.
      What is the starting price of 8x8 vs Voximplant Kit?
      8x8 starts at $12 /User/Month. Voximplant Kit starts at Contact for pricing.
      What are the top alternatives to 8x8?
      Top alternatives to 8x8 include XCALLY, RingCentral Office, 3CX, ice Contact Center, VoiceIQ.
      What are the top alternatives to Voximplant Kit?
      Top alternatives to Voximplant Kit include uContact, Call Center Studio, UJET, Dialpad Contact Center, VCC Live.