1upHealth vs Spruce Comparison
1upHealth
Starting at Contact for pricing
- Large Enterprises
- Medium Business
The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct integration into electronic medic…
Spruce
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct quick and convenient medical exa…
Spruce leads on user satisfaction with a 4.7-star rating across 10 reviews.
SpotSaaS Analysis
1upHealthSpruce
1. The core difference lies in the target audience and integration capabilities, with 1upHealth focusing on large healthcare providers needing comprehensive EMR and PMS integration, while Spruce caters to small to medium providers seeking streamlined video consultations. Ideal buyers for 1upHealth are medium to large healthcare organizations, whereas Spruce is best suited for smaller practices looking for efficient telemedicine solutions.
Who should pick which
- Best for large healthcare providers:
- Deep EMR and PMS telemedicine integration:
- HIPAA-compliant solutions:
- Ideal for medium to large organizations:
- Focus on comprehensive healthcare management:
- Notable for its extensive integration capabilities:
- Best for small to medium healthcare providers:
- Streamlined telemedicine video exams:
- Quick and convenient patient-provider consultations:
- Emphasis on collaborative treatment prescribing:
- Ideal for practices valuing efficiency:
- User-friendly interface for telemedicine visits:
1upHealth vs Spruce — at a glance
| Feature | 1upHealth | Spruce |
|---|---|---|
| Rating | — | 4.7 / 5 |
| Reviews | — | 10 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — |
| Support modes | Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US |
Key differences between 1upHealth and Spruce
- Free trial: Spruce offers a free trial; 1upHealth does not.
- Deployment: 1upHealth supports SaaS/Web/Cloud; Spruce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
1upHealth vs Spruce — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for large healthcare providers needing deep EMR and PMS telemedicine integration.
- You require HIPAA-compliant telemedicine with direct EMR and PMS integration.
- Your organization is a medium to large healthcare provider or practice administrator.
- You need a comprehensive suite of telemedicine applications tailored for enterprise workflows.
- You are a small practice without existing EMR/PMS integration needs.
- You need transparent, out-of-the-box pricing and a simple setup process.
Best for small to medium healthcare providers needing streamlined telemedicine video exams.
- You require quick, convenient video consultations between patients and providers.
- Your practice values collaborative treatment prescribing during telemedicine visits.
- You operate a small or medium-sized primary care or specialty medical practice.
- Your organization lacks reliable internet connectivity for stable video calls.
- You need transparent pricing details upfront before committing to a platform.
1upHealth: Best for large healthcare providers needing deep EMR and PMS telemedicine integration. Spruce: Best for small to medium healthcare providers needing streamlined telemedicine video exams.
Description | The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct ... Read More about 1upHealth | The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct ... Read More about Spruce |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.9/10 | 8.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | Small BusinessMedium Business |
Get pricing help | Get pricing help |
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How do 1upHealth and Spruce Compare on Features?
Total Features | 11 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare 1upHealth and Spruce on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page | ![]() | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
1upHealth User Reviews & Rating Comparison
User Ratings | No reviews available for the product | 4.7 (based on 10 reviews) |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment No user reviews or ratings available to determine sentiment. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment with high ratings but limited review volume. What buyers like
Common complaints
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Pros and Cons |
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Media and Screenshots
Screenshots | ![]() 1 Screenshots | ![]() 4 Screenshots |
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Top Alternatives to 1upHealth and Spruce in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, 1upHealth or Spruce?
- Spruce edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do 1upHealth and Spruce offer a free trial?
- Spruce offers a free trial. 1upHealth does not.
- What is the starting price of 1upHealth vs Spruce?
- 1upHealth starts at Contact for pricing. Spruce starts at Contact for pricing.
- What are the top alternatives to 1upHealth?
- Top alternatives to 1upHealth include DrCare247, Practice Fusion, MyClinic, Doxy.me, Upvio.
- What are the top alternatives to Spruce?
- Top alternatives to Spruce include Teladoc, OnCall Health, Teledentix, Chiron Health, Upvio.




