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1upHealth vs Spruce Comparison

Last updated:

1upHealth

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct integration into electronic medic…

Spruce

4.7(10 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct quick and convenient medical exa…

Spruce leads on user satisfaction with a 4.7-star rating across 10 reviews.

SpotSaaS Analysis

1upHealthSpruce

1. The core difference lies in the target audience and integration capabilities, with 1upHealth focusing on large healthcare providers needing comprehensive EMR and PMS integration, while Spruce caters to small to medium providers seeking streamlined video consultations. Ideal buyers for 1upHealth are medium to large healthcare organizations, whereas Spruce is best suited for smaller practices looking for efficient telemedicine solutions.

Who should pick which

  • Best for large healthcare providers:
  • Deep EMR and PMS telemedicine integration:
  • HIPAA-compliant solutions:
  • Ideal for medium to large organizations:
  • Focus on comprehensive healthcare management:
  • Notable for its extensive integration capabilities:
  • Best for small to medium healthcare providers:
  • Streamlined telemedicine video exams:
  • Quick and convenient patient-provider consultations:
  • Emphasis on collaborative treatment prescribing:
  • Ideal for practices valuing efficiency:
  • User-friendly interface for telemedicine visits:

1upHealth vs Spruce — at a glance

Feature1upHealthSpruce
Rating4.7 / 5
Reviews10
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesOnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between 1upHealth and Spruce

  • Free trial: Spruce offers a free trial; 1upHealth does not.
  • Deployment: 1upHealth supports SaaS/Web/Cloud; Spruce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

1upHealth vs Spruce — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

1upHealth
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Spruce
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Biggest differences

Start here before you go deeper into features.

1upHealth

Best for large healthcare providers needing deep EMR and PMS telemedicine integration.

Choose if
  • You require HIPAA-compliant telemedicine with direct EMR and PMS integration.
  • Your organization is a medium to large healthcare provider or practice administrator.
  • You need a comprehensive suite of telemedicine applications tailored for enterprise workflows.
Consider alternatives if
  • You are a small practice without existing EMR/PMS integration needs.
  • You need transparent, out-of-the-box pricing and a simple setup process.

Spruce

Best for small to medium healthcare providers needing streamlined telemedicine video exams.

Choose if
  • You require quick, convenient video consultations between patients and providers.
  • Your practice values collaborative treatment prescribing during telemedicine visits.
  • You operate a small or medium-sized primary care or specialty medical practice.
Consider alternatives if
  • Your organization lacks reliable internet connectivity for stable video calls.
  • You need transparent pricing details upfront before committing to a platform.

1upHealth: Best for large healthcare providers needing deep EMR and PMS telemedicine integration. Spruce: Best for small to medium healthcare providers needing streamlined telemedicine video exams.

Description

The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct ... Read More about 1upHealth

The Spruce software platform is a full-featured, web-based telemedicine solution that enables providers to directly connect with patients and their families over video in order to conduct ... Read More about Spruce

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

8.9/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.7

(10)

Best Company Size

Medium BusinessLarge Enterprises
Small BusinessMedium Business
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How do 1upHealth and Spruce Compare on Features?

Total Features

11 Features

6 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare 1upHealth and Spruce on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Page

      1upHealth pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      1upHealth User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      4.7

      (based on 10 reviews)

      Rating Distribution

      No reviews available for this product

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      No user reviews or ratings available to determine sentiment.

      What buyers like

      • HIPAA-compliant
      • Direct EMR integration
      • Comprehensive application suite

      Common complaints

      • May require technical setup
      • Potential learning curve
      • Limited customization options

      Buyer sentiment

      Overall positive sentiment with high ratings but limited review volume.

      What buyers like

      • Ease of use
      • Video communication quality
      • Efficient patient-provider interaction

      Common complaints

      • Lack of pricing transparency
      • Limited user feedback

      Pros and Cons

      • Secure, HIPAA-compliant platform

      • Direct integration with EMR and PMS systems

      • Comprehensive suite of telemedicine applications

      • Pricing is quotation-based and not publicly available

      • No available user ratings or reviews to assess user satisfaction

      • Enables quick and convenient video medical exams

      • Supports direct patient-provider communication

      • Facilitates collaborative treatment prescribing

      • Pricing details are not publicly available

      • Limited user reviews and feedback

      Media and Screenshots

      Screenshots

      1upHealth screenshot

      1 Screenshots

      Action

      4 Screenshots

      Top Alternatives to 1upHealth and Spruce in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, 1upHealth or Spruce?
      Spruce edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do 1upHealth and Spruce offer a free trial?
      Spruce offers a free trial. 1upHealth does not.
      What is the starting price of 1upHealth vs Spruce?
      1upHealth starts at Contact for pricing. Spruce starts at Contact for pricing.
      What are the top alternatives to 1upHealth?
      Top alternatives to 1upHealth include DrCare247, Practice Fusion, MyClinic, Doxy.me, Upvio.
      What are the top alternatives to Spruce?
      Top alternatives to Spruce include Teladoc, OnCall Health, Teledentix, Chiron Health, Upvio.

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