The Help Desk software industry has grown and evolved rapidly in the past decade. Small businesses are looking for help desk software because it gives them a head start when it comes to managing their company? customer support. Help Desk software also plays a major role in companies dealing with... Read more
Researched and Edited by Rajat Gupta
Last updated: May 2025
Researched and Edited by Rajat Gupta
Last updated: May 2025
Common Features
Ticket Management
Knowledge Base
Alerts (Escalation)
Live Chat
+ 34 more
Unique Features
Marketing Automation
Invoice History
Kanban Board
Issue Management
+ 51 more
Pricing
66% Software offers Free Trial
20% Software offers Freemium
Featured Product
Showing 101-120 out of 161
8.0
Spot Score
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Product Description
Little SaaS Communication is a customer helpdesk platform built to simplify the process of resolving customer queries. It is designed to unify data and streamline operations to bring teams together and drastically reduce the time required to address customer questions. It is an all-in-one ...
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Starts from $30/Month, also offers free forever plan
8.0
Spot Score
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Product Description
Sirportly is a cloud-based help desk software platform that helps to keep customer support portal up to date, monitor its effectiveness and streamline business. It allows to develop a community of users by allowing them to rate, review and leave comments for other users. Encourage collaboration ...
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Free Trial available
8.0
Spot Score
Product Description
DigitalGenius brings automation and intelligence to the help desk. It replaces existing helpdesk software with a modern, AI-powered interface that learns and adapts as user use it. DigitalGenius is literally better than humans at following up without flagging, and customer satisfaction is ...
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DigitalGenius offers custom pricing plan
8.0
Spot Score
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Product Description
Casengo is a leading help desk software that gives a complete path to success for organizations customer support. Enjoy the best of both worlds-a simple platform with powerful tools, easily customizable and adjustable for any small business or mid-market organization. And the best part? It ...
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Free Trial available
Casengo offers custom pricing plan
8.0
Spot Score
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Product Description
HelpRealm gives organizationa a comprehensive, multilayered solution for resolving customer issues. The web-based HelpDesk software will help to solve all levels of support tickets, audit activities, and interaction with customers. The built-in Help Desk Console provides self-service options ...
Read more8.0
Spot Score
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Product Description
The SympoQ help desk is a robust enterprise-class helpdesk solution for managing multiple users and resolving complex queries. Ideally suited for medium to large companies, the SympoQ helpdesk software includes message queues, ticketing, lightweight filtering, user self-registration, daily ...
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Free Trial available
Starts from $79/Month
7.9
Spot Score
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Product Description
WorkHub Tasks is the ultimate combination of performance, productivity and accuracy. It is an innovative solution to manage customer service and team collaboration. With WorkHub Tasks, tedious and laborious tasks are a thing of the past. All desired channels are unified into one seamless, ...
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Starts from $39/Month
7.9
Spot Score
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Product Description
Sugar Serve is a powerful customer service solution designed to guarantee a top-notch customer service experience. This user friendly platform enables customer support teams to communicate with customers in real-time and access all the necessary data and insights from one place. This ...
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Sugar Serve offers custom pricing plan
7.9
Spot Score
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Product Description
Desku offers a comprehensive customer service software solution that enhances support efficiency through live chat, ticketing, and AI-powered chatbot automation. Designed to seamlessly integrate with social media and e-commerce platforms, Desku provides businesses with a unified approach to ...
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Free Trial available, Try Now
Starts from $19/User/Month when Billed Yearly
7.9
Spot Score
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Product Description
DiamanteDesk is a powerful help desk software that helps small businesses with their online help desk system. DiamanteDesk is a daily must have for any small or medium business that needs a team of trained data entry operators. The modules included in the system will allow for proposal ...
Read more7.9
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Product Description
GetHelp is intuitive and easy-to-use customer service software that helps streamline the process of getting help from customers. From setting up Help Desk queues to handling support requests online, GetHelp makes it easy for users to help their customers and keep them happy. With flexible ...
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GetHelp offers custom pricing plan
7.9
Spot Score
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Product Description
The Helppot help desk is a powerful software tool with features that are incredibly easy to use. It enables anyone to set up their own help desk, or to upgrade an existing help desk, in minutes. Whether training staff or setting up for the first time, Helppot makes it simple to manage clients, ...
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Free Trial available
7.9
Spot Score
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Product Description
CRMdesk is a help-desk software with all the primary features of a help desk application. It allows customers to submit complaints and concerns, and subsequently get in touch with the necessary people to get their issues resolved. CRMdesk is not just a system for tracking customer ...
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Free Trial available
7.9
Spot Score
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Product Description
The OfficeAmp IT Service Management Solution is a web-based help desk system designed to provide a centralized repository for all organization's help desk needs. Its intuitive interface and powerful reporting engine offer greater visibility into the services being delivered to business. The ...
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Free Trial available
Starts from $1/User/Month
7.8
Spot Score
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Product Description
SeQure Internal Employee Helpdesk Software is the perfect solution for managing employee requests and concerns. It features the most user-friendly interface, making it easy for anyone to submit IT or non-IT requests in a matter of seconds. All you have to do is scan an asset label or QR code ...
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Free Trial available
Starts from $19/Month when Billed Yearly
7.8
Spot Score
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Product Description
Moveworks is an employee service management platform that simplifies work and transforms the workplace to be more productive for their workers. It offers a single platform with features including, a knowledge base engine, multilingual support triaging, performance dashboards, and integration ...
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Moveworks offers custom pricing plan
7.8
Spot Score
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Product Description
Help Desk Premier provides state-of-the-art help desk software that allows to manage all aspects of help desk needs. The software automates the manual tasks of tracking and resolving issues, and interactive behavior-based email routing means less time responding to Help Desk tickets and more ...
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Free Trial available
7.8
Spot Score
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Product Description
Help Sumo is a help desk software for small businesses and service providers. It seamlessly integrates ticketing, workflow, knowledge base, customer self-service portal into a single application experience, while also reaching out to mobiles, tablets or computers. The solution is cost effective ...
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Free Trial available
Starts from $19/User/Month
7.8
Spot Score
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Product Description
The devContact is a full featured support management application that provides remote support services including Email, Chat, Studio and Reporting. Remote support is a growing market with a high demand for help desk solutions that help keep the company productive and efficient. With devContact, ...
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devContact offers custom pricing plan
7.8
Spot Score
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Product Description
HelpDesk gives a company a place to manage requests made by customers via the internet, phone, by mobile device or by email. It then users to categorize requests, follow up on them and monitor their progress. The help desk can report on completed requests and provide statistics such as how long ...
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Starts from $10/Month
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].