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List of Help Desk Software

What is Help Desk Software?

The Help Desk software industry has grown and evolved rapidly in the past decade. Small businesses are looking for help desk software because it gives them a head start when it comes to managing their company? customer support. Help Desk software also plays a major role in companies dealing with...  Read more

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Researched and Edited by Rajat Gupta

Last updated: May 2025

Help Desk Software overview

Read buyer's guide
page-author

Researched and Edited by Rajat Gupta

Last updated: May 2025

Common Features

  • Ticket Management

  • Knowledge Base

  • Alerts (Escalation)

  • Live Chat

+ 34 more

Unique Features

  • Marketing Automation

  • Invoice History

  • Kanban Board

  • Issue Management

+ 51 more

Pricing

  • 66% Software offers Free Trial

  • 20% Software offers Freemium

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Showing 101-120 out of 161

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List of the Top Help Desk Software as of May 2025

8.0

Spot Score

Little SaaS Communication - Help Desk Software

Little SaaS Communication

Streamline customer communication with efficient helpdesk software.

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5.0

(20)

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Product Description

Little SaaS Communication is a customer helpdesk platform built to simplify the process of resolving customer queries. It is designed to unify data and streamline operations to bring teams together and drastically reduce the time required to address customer questions. It is an all-in-one ...

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Pricing

Starts from $30/Month, also offers free forever plan

8.0

Spot Score

Sirportly - Help Desk Software

Sirportly

Efficient & collaborative help desk for happy customers.

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4.3

(3)

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Product Description

Sirportly is a cloud-based help desk software platform that helps to keep customer support portal up to date, monitor its effectiveness and streamline business. It allows to develop a community of users by allowing them to rate, review and leave comments for other users. Encourage collaboration ...

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Pricing

Free Trial available

8.0

Spot Score

DigitalGenius - Help Desk Software

DigitalGenius

Effortless AI support for happier customers.

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4.7

(29)

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Product Description

DigitalGenius brings automation and intelligence to the help desk. It replaces existing helpdesk software with a modern, AI-powered interface that learns and adapts as user use it. DigitalGenius is literally better than humans at following up without flagging, and customer satisfaction is ...

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Pricing

DigitalGenius offers custom pricing plan

8.0

Spot Score

Casengo - Help Desk Software

Casengo

Efficient customer support made easy.

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Product Description

Casengo is a leading help desk software that gives a complete path to success for organizations customer support. Enjoy the best of both worlds-a simple platform with powerful tools, easily customizable and adjustable for any small business or mid-market organization. And the best part? It ...

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Pricing

Free Trial available

Casengo offers custom pricing plan

8.0

Spot Score

HelpRealm - Help Desk Software

HelpRealm

Streamline customer support with HelpRealm.

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Product Description

HelpRealm gives organizationa a comprehensive, multilayered solution for resolving customer issues. The web-based HelpDesk software will help to solve all levels of support tickets, audit activities, and interaction with customers. The built-in Help Desk Console provides self-service options ...

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8.0

Spot Score

SympoQ - Help Desk Software

SympoQ

Efficiently manage complex queries with SympoQ.

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Product Description

The SympoQ help desk is a robust enterprise-class helpdesk solution for managing multiple users and resolving complex queries. Ideally suited for medium to large companies, the SympoQ helpdesk software includes message queues, ticketing, lightweight filtering, user self-registration, daily ...

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Pricing

Free Trial available

Starts from $79/Month

7.9

Spot Score

Workhub Tasks - Help Desk Software

Workhub Tasks

Boost productivity and collaboration with Workhub Tasks.

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Product Description

WorkHub Tasks is the ultimate combination of performance, productivity and accuracy. It is an innovative solution to manage customer service and team collaboration. With WorkHub Tasks, tedious and laborious tasks are a thing of the past. All desired channels are unified into one seamless, ...

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Pricing

Starts from $39/Month

7.9

Spot Score

Sugar Serve - Help Desk Software

Sugar Serve

Delivering exceptional customer service, simplified.

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Product Description

Sugar Serve is a powerful customer service solution designed to guarantee a top-notch customer service experience. This user friendly platform enables customer support teams to communicate with customers in real-time and access all the necessary data and insights from one place. This ...

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Pricing

Sugar Serve offers custom pricing plan

7.9

Spot Score

Desku - Help Desk Software

Desku

#1 OmniChannel Customer Service Software

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Product Description

Desku offers a comprehensive customer service software solution that enhances support efficiency through live chat, ticketing, and AI-powered chatbot automation. Designed to seamlessly integrate with social media and e-commerce platforms, Desku provides businesses with a unified approach to ...

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Pricing

Free Trial available, Try Now

Starts from $19/User/Month when Billed Yearly

7.9

Spot Score

DiamanteDesk - Help Desk Software

DiamanteDesk

Streamline your business with DiamanteDesk.

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4.3

(2)

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Product Description

DiamanteDesk is a powerful help desk software that helps small businesses with their online help desk system. DiamanteDesk is a daily must have for any small or medium business that needs a team of trained data entry operators. The modules included in the system will allow for proposal ...

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7.9

Spot Score

GetHelp - Help Desk Software

GetHelp

Effortless customer support at your fingertips.

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4.8

(2)

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Product Description

GetHelp is intuitive and easy-to-use customer service software that helps streamline the process of getting help from customers. From setting up Help Desk queues to handling support requests online, GetHelp makes it easy for users to help their customers and keep them happy. With flexible ...

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Pricing

GetHelp offers custom pricing plan

7.9

Spot Score

Helpspot - Help Desk Software

Helpspot

Effortlessly manage your customer support requests.

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Product Description

The Helppot help desk is a powerful software tool with features that are incredibly easy to use. It enables anyone to set up their own help desk, or to upgrade an existing help desk, in minutes. Whether training staff or setting up for the first time, Helppot makes it simple to manage clients, ...

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Pricing

Free Trial available

7.9

Spot Score

CRMdesk - Help Desk Software

CRMdesk

Streamline support, satisfy customers.

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4.2

(2)

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Product Description

CRMdesk is a help-desk software with all the primary features of a help desk application. It allows customers to submit complaints and concerns, and subsequently get in touch with the necessary people to get their issues resolved. CRMdesk is not just a system for tracking customer ...

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Pricing

Free Trial available

7.9

Spot Score

OfficeAmp - Help Desk Software

OfficeAmp

Streamline your IT support with OfficeAmp.

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Product Description

The OfficeAmp IT Service Management Solution is a web-based help desk system designed to provide a centralized repository for all organization's help desk needs. Its intuitive interface and powerful reporting engine offer greater visibility into the services being delivered to business. The ...

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Pricing

Free Trial available

Starts from $1/User/Month

7.8

Spot Score

SeQure Internal Employee Helpdesk Software - Help Desk Software

SeQure Internal Employee Helpdesk Software

Efficiently handle employee requests with ease.

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Product Description

SeQure Internal Employee Helpdesk Software is the perfect solution for managing employee requests and concerns. It features the most user-friendly interface, making it easy for anyone to submit IT or non-IT requests in a matter of seconds. All you have to do is scan an asset label or QR code ...

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Pricing

Free Trial available

Starts from $19/Month when Billed Yearly

7.8

Spot Score

Moveworks - Help Desk Software

Moveworks

Simplify work, transform workplaces.

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Product Description

Moveworks is an employee service management platform that simplifies work and transforms the workplace to be more productive for their workers. It offers a single platform with features including, a knowledge base engine, multilingual support triaging, performance dashboards, and integration ...

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Pricing

Moveworks offers custom pricing plan

7.8

Spot Score

Help Desk Premier - Help Desk Software

Help Desk Premier

Streamline your help desk needs with ease.

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1.0

(10)

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Product Description

Help Desk Premier provides state-of-the-art help desk software that allows to manage all aspects of help desk needs. The software automates the manual tasks of tracking and resolving issues, and interactive behavior-based email routing means less time responding to Help Desk tickets and more ...

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Pricing

Free Trial available

7.8

Spot Score

Help Sumo - Help Desk Software

Help Sumo

Streamline support with Help Sumo.

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3.0

(2)

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Product Description

Help Sumo is a help desk software for small businesses and service providers. It seamlessly integrates ticketing, workflow, knowledge base, customer self-service portal into a single application experience, while also reaching out to mobiles, tablets or computers. The solution is cost effective ...

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Pricing

Free Trial available

Starts from $19/User/Month

7.8

Spot Score

devContact - Help Desk Software

devContact

Efficient remote support for superior customer service.

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4.0

(4)

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Product Description

The devContact is a full featured support management application that provides remote support services including Email, Chat, Studio and Reporting. Remote support is a growing market with a high demand for help desk solutions that help keep the company productive and efficient. With devContact, ...

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Pricing

devContact offers custom pricing plan

7.8

Spot Score

HelpSpace - Help Desk Software

HelpSpace

Streamlining customer support, one request at a time.

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Product Description

HelpDesk gives a company a place to manage requests made by customers via the internet, phone, by mobile device or by email. It then users to categorize requests, follow up on them and monitor their progress. The help desk can report on completed requests and provide statistics such as how long ...

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Pricing

Starts from $10/Month

Help Desk Software Buyer's Guide

How To Choose The Best Help Desk Software For 2025

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].